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Feedback Hub: Reviews, Testimonials and Expert Opinions
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Top 10 Feedback Hub Alternatives : 2025
SmileBack
Customer satisfaction platform, simple to use but deep in insights
SmileBack is a simple customer feedback solution that instantly tells everything needed to know about customer satisfaction. Its shared commitment to a simple customer service philosophy leads to exceptional customer satisfaction and long-term growth. ...
SmileBack helps in gathering immediate, actionable customer feedback, master customer success, increase customer retention and receive more customer feedback. It also helps to capture genuine and actionable insights to help improve customer retention and increase customer satisfaction all through a one-click customer satisfaction survey.
Some of its features include making feedback frictionless, view customer satisfaction problems as they happen, improve customer retention, spot and reward the support agents who are thriving and help the ones who are struggling and more.
SurveyMethods
Online Survey Software | Data Analysis ...
Surveymethods offers award-winning, user-friendly online survey software with advanced data analysis and email newsletters. A comprehensive survey API is also provided, and a free trial is available.
CustomerSure
Customer Feedback Software to gather insights to drive real change
CustomerSure is a Customer Experience and Feedback Software that helps to gather insights, communicate them across the business, and use them to drive real change. It helps to measure and improve the Net Promoter Score, CSAT and Customer Effort Score, and demonstrate the impact of customer experience projects. It also helps to improve customer loyalty and retention, identify efficiencies and process improvements and so on. ...
CustomerSure helps to design and execute customer feedback processes that transform the business performance. Its comprehensive features like delivering user-friendly, responsive surveys and resolving urgent problems instantly, allows to collect, monitor and respond to customer feedback, and put the customer’s voice at the heart of the business.
EmailMeForm
Feedback Management tool for easy customer data collection and processing
EmailMeForm is a feedback management tool that helps with free online form builder and survey creator for easy customer data collection and processing with evolving regulatory policies like PCI, GDPR, and HIPAA and conduct day-to-day operations faster and easier. It helps to acquire customers and enhance customer relationships. ...
EmailMeForm provides a comprehensive suite of tools to help the process transactions, collaborate with the team better, and conduct business in compliance with global security standards, power workflows, automate repetitive tasks, and increase productivity.
Some of its features include drag and drop interface, diverse fields selection, multiple file upload, notification and autoresponder settings, multipage solutions, online payments, global compliance and many more.
Userback
Real time customer feedback tool to collect feedback with video and screenshots
Userback is a Customer Feedback Tool that helps to high-quality visual feedback in real-time, improve customer feedback, UAT and bug tracking with screenshots, comments and video screen capture. It helps to save time, build better products, improve efficiency, improve brand engagement, and enhance customer relationships. ...
It empowers customers to show exactly what they want with video and annotated screenshots, build better web applications, and resolve issues faster with visual feedback. It also collects customer feedback directly from the website with actionable data, ratings, comments and visual feedback.
Some of its features include Easily get visual feedback on any web page, give customers a voice with video feedback, Enhance visual feedback with comments, Manage customer feedback in one place, and more.
Canny
Customer Feedback Management Tool
Canny is a Feedback Management Software. Canny is a single place for all customer feedback that saves time managing all the feedback while keeping the customers in the loop. Canny helps to capture ...
Canny prioritizes customer feedback for better product decisions, automatically following up with people when releasing a feature. It keeps the feedback loop going strong.
SurveyMonkey CX
Feedback management tool to build a CX program that adapts to customer needs
SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.
Surveypal Platform
Survey platform to measure customer service experience
Surveypal is a customer feedback platform for support teams to measure customer service experiences. It helps customer service professionals find success in their work and provide joy for their customers. ...
It helps to capture feedback across multiple customer service feedback channels like email, phone, live chat, social media and self-service. Surveypal provides beautiful, customized, engaging surveys to measure the customer service experience along with analyzing and acting on feedback – bringing customer insights to the right people, in real-time.
Survio
Online Survey Software to create surveys easily & get answers fast
Survio is a survey software for customer satisfaction, employer feedback, market research and other online questionnaires. It helps to improve digital and social presence and improve efficiency. ...
It a free and easy to use online survey software. Send it to the chosen audience and collect data, sort it and make a professional report. The main advantage of professional online research is to get a deeper knowledge of the respondents.
Its main features include creating an online free survey using templates and designs, mobile-ready surveys, reach respondents via different channels for data collections, analyze and generate the report and much more.
Blue Platform
Blue | Experience Management | Software ...
Blue-platform enhances key employee and student experiences through survey and evaluation automation. The Blue People Insight Platform supports organizational improvement.
