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FeedbackFive - Reviews and Reputation: Evaluating Use Cases, Capabilities & Competitors

Name: FeedbackFive
Brand: FeedbackFive
Rating: 4.5 (294 reviews)

4.46 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(294)

Feedback Software for Amazon Merchants

FeedbackFive Overview

eComEngine offers a suite of tools tailored for Amazon sellers, including FeedbackFive, SellerPulse, and RestockPro. These tools are designed to enhance seller performance on Amazon. FeedbackFive focuses on managing and improving product reviews and seller reputation, crucial for maintaining a competitive edge. SellerPulse provides real-time insights into market trends and competitor analysis, allowing sellers to make informed decisions. RestockPro optimizes inventory management, ensuring that sellers maintain optimal stock levels to meet demand without overstocking. Since 2007, eComEngine has been a trusted partner for thousands of sellers, supporting their growth and success on the Amazon platform.

Use Cases

Customers recommend Sales Review & Feedback, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using FeedbackFive.

Other use cases:

Sending & Publishing Communications
Customer Feedback Management
Rating And Review Management
Forecasting
Contract Management
Workflow Management
Products & Pricelist Management

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using FeedbackFive.

Other priorities:

Build Brand Awareness
Enhance Customer Relationships
Launch New Products
Improve Brand Engagement
Scale Best Practices
Improve ROI
Establish Thought Leadership

See all business priorities See less business priorities

FeedbackFive Use-Cases and Business Priorities: Customer Satisfaction Data

FeedbackFive works with different mediums / channels such as Review Sites. Amazon. E-Mail etc.

FeedbackFive's features include Templates, Personalization, and Alerts: Popups & Notifications. and FeedbackFive support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also FeedbackFive analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Maintains our high feedback rating by reminding customers to leave feedback (most Amazon customers don't on their own.)..." Peer review by Cynthia Q, Multi-Channel Marketing Director, Retail

Peer review evidence (same sources as the product rating summary)

"...We use the feedback review management software and works like a charm...." Peer review by Pritesh S, E-Commerce Specialist

"...We also offer one on one onboarding support to help you start requesting feedback and reviews quickly. ..." Amazon Feedback Software

FeedbackFive, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FeedbackFive® is trusted by sellers in 100+ countries on 17 marketplaces to gain millions of reviews since 2007. Tens of thousands of sellers use this Amazon Feedback and Review Software.

Popular Business Setting

for FeedbackFive

Top Industries

Marketing and Advertising
Retail
Computer & Network Security

Popular in

Mid Market
Small Business
Enterprise

FeedbackFive is popular in Marketing And Advertising, Retail, and Computer & Network Security and is widely used by Mid Market, Small Business, and Enterprise.

FeedbackFive Customer wins, Customer success stories, Case studies

How can FeedbackFive optimize your Sales Review & Feedback Workflow?

What Are the key features of FeedbackFive for Sending & Publishing Communications?

What makes FeedbackFive ideal for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well FeedbackFive solved their Reviews and Reputation needs. Cuspera uses 294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

The Lean Amazon Ops Stack: How SPCTek Customers Boost Profit with eComEngine

SPCTek customers enhance profitability using eComEngine's toolsFeedbackFive, SellerPulse, and RestockPro. FeedbackFive automates review requests, boosting trust and conversion rates. SellerPulse moni...tors account health, preventing revenue losses from suppressed listings. RestockPro optimizes inventory planning, safeguarding cash flow and sales momentum. Together, these tools reduce operational drag and improve Amazon seller performance.

Read on →

Andrew Tjernlund - Retail - Small

Andrew Tjernlund uses eComEngine software to manage his Amazon and eBay businesses. He operates four companies in manufacturing, importing, private labeling, wholesale, and retail sales. Andrew has a...chieved lifetime sales in the 8 figures on both platforms. eComEngine tools help him save time and grow his business. He also runs AMZHelp.com, offering Amazon consulting services.

Rhino USA - Automotive - Small

USA

RestockPro helped Rhino USA, a private label seller of premium automotive and powersports accessories, avoid costly stockouts. Ted, the founder, discovered he lost $64,000 in 60 days due to inventory... shortages. After switching from spreadsheets to RestockPro, his team automated inventory tracking and order management. Now, their inventory manager uses RestockPro daily to keep products in stock and streamline shipments to Amazon FBA. This change eliminated guesswork and improved business performance.

Salt Supply Co. - Consumer Goods - Small

USA

Salt Supply Co. struggled with negative feedback after launching a non-lethal self-defense product on Amazon. Manual review requests took too much time and did not improve results. FeedbackFive autom...ated the feedback and review process, saving time and increasing positive reviews. The tool also excluded cancelled orders, reducing negative feedback. Salt Supply Co. credits FeedbackFive as critical to their Amazon success.

StoreYourBoard - Retail - Small

Charlottesville, USA

FeedbackFive helped StoreYourBoard track and respond to Amazon product reviews. Andrew from StoreYourBoard used review alerts to quickly fix product issues based on customer feedback. The tool made i...t easy to communicate with buyers and build a strong feedback loop. StoreYourBoard gained more product reviews than competitors, improving their product's position on Amazon. FeedbackFive's review management tools gave them an edge in a crowded market.

Rich (Amazon industrial parts seller) - Retail - Small

USA

RestockPro helped Rich, an Amazon seller of industrial parts, manage his inventory more efficiently. He used to track stock and create purchase orders manually, which led to overstock and wasted time.... With RestockPro, Rich quickly creates purchase orders and tracks inbound and in-process items. The software's stickers and labels feature saves him time when prepping shipments. Rich says RestockPro is a great timesaver and makes inventory management much easier.

Product Monitoring and Brand Protection with FeedbackFive

Peers used FeedbackFive for sales review & feedback and onboarding

FeedbackFive Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	3.79/5 ★ Read Reviews (30)
Analytics	3.56/5 ★ Read Reviews (11)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.79/5 ★ Read Reviews (30)
Analytics	3.56/5 ★ Read Reviews (11)

FeedbackFive Integrations

FeedbackFive integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.14/5 ★

Read Reviews (14)

Data Export

3.71/5 ★

Read Reviews (8)

Software Failure Risk Guidance

for FeedbackFive

Overall Risk Meter

Low Medium High

Top Failure Risks for FeedbackFive

eComEngine, LLC Profile

Company Name

eComEngine, LLC

Company Website

https://www.ecomengine.com/

HQ Location

9702 Gayton Rd., Ste 230, Henrico, VA 23238, US

Employees

11-50

Social

Financials

PRIVATE