Fergus Overview

Fergus transforms job management for tradesmen, offering a tailored solution for electricians, plumbers, builders, HVAC professionals, and roofers. This software simplifies business operations by integrating with over 100 suppliers and accounting platforms, enhancing efficiency in managing materials and labor. Fergus is trusted by more than 20,000 trade professionals, highlighting its reliability and effectiveness in the field service sector. The platform supports businesses of all sizes, ensuring scalability and adaptability to various operational stages. With a focus on reducing administrative burdens, Fergus empowers tradesmen to focus on their core work, ultimately driving business growth and customer satisfaction.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Fergus.

Other use cases:

  • Contract Management
  • Workflow Management
  • Contact List Management
  • Billing And Invoice Management
  • Campaign Management
  • Engaging And Following Up
  • Sending & Publishing Communications
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Fergus.

Other priorities:

  • Improve Consistency
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Fergus Use-Cases and Business Priorities: Customer Satisfaction Data

Fergus works with different mediums / channels such as Phone Calls. E-Mail. and Text SMS.

Fergus's features include Dashboard, Personalization, Calculator, etc. and Fergus support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Fergus analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Photos in the jobs, tracking where the workers are, favorites for quoting, notes and communication trail in each job...." Peer review by Gareth Trubshaw

Fergus, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Fergus offers top job management software for tradesmen like electricians, plumbers, and builders. It provides an efficient way to manage businesses in various field services.

Popular Business Setting

for Fergus

Top Industries

  • Construction
  • Manufacturing
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Fergus is popular in Construction, Manufacturing, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Fergus Use Cases

What benefits does Fergus offer for Proposal & Quote Management?

How efficiently Does Fergus manage your Helpdesk Management?

What solutions does Fergus provide for Workflow Management?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fergus solved their Field Service Management needs. Cuspera uses 714 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

Construction

CASE STUDY K A Electrical

Fergus helped K A Electrical move from paper-based job tracking to a digital system. The business struggled with lost invoices and missed steps before using Fergus. Fergus provided a central dashboar...d, automated enquiries, and document management. The team now tracks jobs, invoices, and documents in one place. Automated terms of trade improved professionalism and legal protection. K A Electrical now runs smoother and more efficiently with Fergus.

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Construction

CASE STUDY Ezi-Flo Group

Fergus helped Ezi-Flo Group go digital and boost efficiency. Before Fergus, job management was slow and clumsy. The team switched to Fergus and set it up in just 15 days. Now, all job info is in one ...place and easy to access. Invoicing that took a full day now takes less than 2 hours. Ezi-Flo has completed over 2000 jobs and invoiced 600,000 hours using Fergus.

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CASE STUDY Rolling Renewables

Fergus Software helped Rolling Renewables, a family-run renewable energy business, move from pen-and-paper to a digital job management system. Before Fergus, they struggled with paperwork, job tracki...ng, and team communication. Fergus Go mobile app gave installers instant access to documents and real-time updates. Scheduling and job tracking features improved efficiency and oversight. The software eliminated admin headaches, letting the team focus on delivering quality energy solutions and growing their business.

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Construction

CASE STUDY Swalek Ltd

Fergus helped Swalek Ltd, a high voltage contractor in Swansea, manage jobs and teams better. Before Fergus, they used spreadsheets and filing systems, which led to forgotten jobs and late invoices. ...With Fergus, they organized all job details in one place. The software made quoting faster and improved job tracking. Automation in Fergus chased unpaid invoices, saving time. Swalek Ltd increased job capacity and grew profits using Fergus.

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CASE STUDY Cosy Home Services

Fergus helped Cosy Home Services, a one-person plumbing and heating business, cut paperwork time from 16 hours to just 1 hour a night. The software made invoicing and job management much faster and e...asier. Paul, the owner, now sends invoices in just a few clicks and finds customer info in seconds. Fergus automated routine tasks, halving the time spent on admin. This let Paul focus more on serving his clients and growing his business.

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CASE STUDY Watersmith Plumbing and Gas

Fergus job management software helped Watersmith Plumbing and Gas grow from a one-person business to a team. Andrew, the owner, uses Fergus to handle quoting, invoicing, and safety management in just... a few hours a week. Fergus Pay speeds up payments and integrates with Xero for smooth accounting. The mobile app lets the team manage jobs, clock in, and upload photos from anywhere. Supplier integrations save time by syncing invoices directly to jobs, making admin easy and fast.

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Frequently Asked Questions(FAQ)

for Fergus

What is Fergus used for?

Fergus is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve Internal Communications by Proposal & Quote Management, Helpdesk Management and Tracking & Monitoring Communications .

What are the top features of Fergus?

Dashboard, Personalization and Calculator are some of the top features of Fergus.

Who uses Fergus?

Fergus is used by Construction, Manufacturing and Consumer Services among other industries.

What are Fergus alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Fergus.

Where is Fergus located?

Fergus is headquartered at 65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ.
lightning

Peers used Fergus for proposal & quote management and helpdesk management

Fergus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Fergus

Overall Risk Meter

Low Medium High

Top Failure Risks for Fergus

Fergus. News

Partnership

Fergus & Smartly partner to simplify NZ trade payroll

Fergus partners with Smartly to simplify payroll for New Zealand tradespeople, offering seamless integration at no cost to subscribers.

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Fergus. Profile

Company Name

Fergus.

Company Website

https://fergus.com/

HQ Location

65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ

Employees

11-50

Social

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Financials

SERIES B