Fidelity: Use-Cases, Insights and Reviews | 2025 Cuspera

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Fidelity | Improve customer journey and maximise financial return with Fidelity Systems EPoS

Fidelity Overview

Fidelity EPoS specializes in business EPoS systems for retail and hospitality across the UK. With over 25 years of expertise, they provide tailored solutions for various sectors.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Payment Management, as the business use cases that they have been most satisfied with while using Fidelity.

Other use cases:

Lifetime Value Management
Promotion Management
Proposal & Quote Management
Communication Management
White Labeling
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Fidelity.

Other priorities:

Acquire Customers

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Fidelity Use-Cases and Business Priorities: Customer Satisfaction Data

Fidelity works with different mediums / channels such as Promotions. and Website.

Fidelity's features include Dashboard, Alerts: Popups & Notifications, Rewards, etc. and Fidelity support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Fidelity analytics capabilities include Custom Reports, and Analytics.

Fidelity, Keap CRM, EngageBay Marketing, HoneyBook, Pike13 Client Management, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Fidelity Use Cases

How does Fidelity address your Loyalty Management Challenges?

What solutions does Fidelity provide for Engagement Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fidelity solved their CRM All-in-One needs. Cuspera uses 213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Goodenough College Education	Education	CASE STUDY Goodenough College Goodenough College to help improve student experience and college profitability. Read More
Vale Holiday Parks Hospitality	Hospitality	CASE STUDY Vale Holiday Parks Vale Holiday Parks improved operations using Fidelity EPoS Solutions, benefiting from better inventory management, loyalty rewards, and online ordering. Read More
British Garden Centres Retail	Retail	CASE STUDY British Garden Centres British Garden Centres enhanced operations with Fidelity EPoS Solutions, improving inventory, reporting, and customer loyalty. Read More