Fidelity Overview

Fidelity EPoS specializes in business EPoS systems for retail and hospitality across the UK. With over 25 years of expertise, they provide tailored solutions for various sectors.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Payment Management, as the business use cases that they have been most satisfied with while using Fidelity.

Other use cases:

  • Lifetime Value Management
  • Promotion Management
  • Proposal & Quote Management
  • Communication Management
  • White Labeling
  • Advertisement
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Fidelity.

Other priorities:

  • Acquire Customers
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Fidelity Use-Cases and Business Priorities: Customer Satisfaction Data

Fidelity works with different mediums / channels such as Promotions. and Website.

Fidelity's features include Dashboard, Alerts: Popups & Notifications, Rewards, etc. and Fidelity support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Fidelity analytics capabilities include Custom Reports, and Analytics.

Fidelity, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Fidelity Use Cases

How efficiently Does Fidelity manage your Loyalty Management?

How efficiently Does Fidelity manage your Engagement Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fidelity solved their CRM All-in-One needs. Cuspera uses 213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Case Studies

Retail

CASE STUDY Markham Grange Plant Nursery

Markham Grange Plant Nursery saw a 20% increase in sales and a 5% reduction in staff time using Fidelity Systems' EPoS solution.

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Retail

CASE STUDY Markham Grange Plant Nursery

Markham Grange Plant Nursery, a retail business, saw a 20% increase in sales and a 15% boost in efficiency after implementing Fidelity Systems' EPoS solution.

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Retail

CASE STUDY British Garden Centres

British Garden Centres enhanced operations with Fidelity EPoS Solutions, improving inventory, reporting, and customer loyalty.

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Hospitality

CASE STUDY Vale Holiday Parks

Vale Holiday Parks improved operations using Fidelity EPoS Solutions, benefiting from better inventory management, loyalty rewards, and online ordering.

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Education

CASE STUDY Leeds University Union

Leeds University Union improved operations with Fidelity EPoS solutions, enhancing inventory management and reporting, and integrating digital ordering systems.

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Food & Beverages

CASE STUDY Aramark Catering

Aramark Catering saw a 30% reduction in transaction time and 80% reduction in queue length by implementing Fidelity Systems' EPoS solution.

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lightning

Peers used Fidelity for loyalty management and engagement management

Fidelity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.16/5 ★

Read Reviews (52)
Analytics

3.72/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.16/5 ★

Read Reviews (52)
Analytics

3.72/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Fidelity

Overall Risk Meter

Low Medium High

Top Failure Risks for Fidelity

Fidelity Systems Ltd Profile

Company Name

Fidelity Systems Ltd

Company Website

https://www.fidelitysystems.co.uk/

HQ Location

Unit 5, Priory Tec Park, Saxon Way, Hessle, Hull, HU13 9PB

Employees

2-10

Social

Linkedin

Financials

PRIVATE