FieldAware Overview

FieldAware tackles the common challenges faced by field service teams, such as communication breakdowns and inefficient manual processes. This management software simplifies operations for both back office and field workers by integrating mobile capabilities. It provides tools to automate tasks, reducing the need for phone calls and missed messages. FieldAware ensures jobs are completed on time, enhancing customer satisfaction by offering shared visibility throughout the service process. The platform connects seamlessly with existing accounting, ERP, and CRM systems, making it a versatile choice for industries like construction and equipment management. Users can quickly build jobs, select technicians, and dispatch tasks, streamlining workflows and expediting billing.

Use Cases

Customers recommend Sales Document Management, Order Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using FieldAware.

Other use cases:

  • Workflow Management
  • Contacts History
  • Competitive Intelligence
  • Social Media Analytics
  • Billing And Invoice Management
  • Knowledge Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using FieldAware.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Visibility
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FieldAware Use-Cases and Business Priorities: Customer Satisfaction Data

FieldAware works with different mediums / channels such as Video. Mobile. and Mobile App.

FieldAware's features include Dashboard, Alerts: Popups & Notifications, Recording, etc. and FieldAware support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also FieldAware analytics capabilities include Analytics, and Custom Reports.

Reviews

"...When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me!..." Peer review by Anna W., Owner

FieldAware, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FieldAware simplifies field service management with advanced features, mobile apps, and integrations. Users benefit from streamlined operations and increased efficiency.

Popular Business Setting

for FieldAware

Top Industries

  • Consumer Services
  • Construction
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

FieldAware is popular in Consumer Services, Construction, and Information Technology And Services and is widely used by Small Business, and Mid Market,

Comprehensive Insights on FieldAware Use Cases

What Are the key features of FieldAware for Sales Document Management?

What benefits does FieldAware offer for Order Management?

How can FieldAware optimize your Customer Feedback Management Workflow?

How can FieldAware enhance your Workflow Management process?

How efficiently Does FieldAware manage your Contacts History?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FieldAware solved their Field Service Management needs. Cuspera uses 1264 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

CASE STUDY Hilco Development Services

The GPS Insight solution helps customers use their resources wisely in regards to logistics and project management. With our software, Leith can ensure her people are where they need to be, when they... need to be there.

CASE STUDY Alten Construction

GPS Insight brings dependability and efficiency to the Bay Area for more than a decade.

CASE STUDY A-TEC Ambulance

Ambulance and Medivan company creates safe driving habits with GPS Insight solutions.

CASE STUDY EDGE Systems

Learn how EDGE Systems tackled fleet monitoring challenges head-on, switching from unreliable solutions to the GPS Insight tracking and enhanced driver safety features.

CASE STUDY John Jackson Masonry

GPS Insight trackers have even helped prevent fraud, and our mobile app has simplified the day-to-day workflow.

CASE STUDY Espresso Services, Inc.

GPS Insight support provided by FieldAware, offering additional value to their operations.

Video

FieldAware Demo

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Frequently Asked Questions(FAQ)

for FieldAware

What is FieldAware used for?

FieldAware is a Field Service Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Sales Document Management, Order Management and Customer Feedback Management .

What are the top features of FieldAware?

Dashboard, Alerts: popups & Notifications and Recording are some of the top features of FieldAware.

Who uses FieldAware?

FieldAware is used by Consumer Services, Construction and Information Technology And Services among other industries.

What are FieldAware alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for FieldAware.

Where is FieldAware located?

FieldAware is headquartered at 5000 Legacy Drive, Suite 475 Plano, TX 75024 USA.
lightning

Peers used FieldAware for sales document management and order management

FieldAware Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (42)
Analytics

3.84/5

Read Reviews (106)
Custom Reports

3.53/5

Read Reviews (185)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (42)
Analytics

3.84/5

Read Reviews (106)
Custom Reports

3.53/5

Read Reviews (185)

Software Failure Risk Guidance

?

for FieldAware

Overall Risk Meter

Low Medium High

Top Failure Risks for FieldAware

FieldAware, Inc News

Awards

FieldAware Named Top Choice for Field Service Management Solutions

FieldAware Named Top Choice for Field Service Management Solutions

FieldAware, Inc Profile

Company Name

FieldAware, Inc

Company Website

https://www.fieldaware.com/

HQ Location

5000 Legacy Drive, Suite 475 Plano, TX 75024 USA

Employees

101-250

Social

Financials

SEED