FieldEdge Overview

FieldEdge offers efficient tracking of customers, dispatches, and service history through its field service management software. A demo can be requested.

Use Cases

Customers recommend Contract Management, Helpdesk Management, Contacts History, as the business use cases that they have been most satisfied with while using FieldEdge.

Other use cases:

  • Proposal & Quote Management
  • Onboarding
  • Engaging And Following Up
  • Customer Feedback Management
  • Communication Management
  • Workflow Management
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FieldEdge.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
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FieldEdge Use-Cases and Business Priorities: Customer Satisfaction Data

FieldEdge works with different mediums / channels such as Phone Calls.

FieldEdge's features include Personalization, Recording, Dashboard, etc. and FieldEdge support capabilities include Chat Support, 24/7 Support, Email Support, etc. also FieldEdge analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I would love to see a better way to track spiffs, and customer agreements...." Peer review by Jen Kennedy

FieldEdge, RazorSync, BlueFolder, FieldPulse, Commusoft, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FieldEdge

Top Industries

  • Consumer Services
  • Construction
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

FieldEdge is popular in Consumer Services, Construction, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on FieldEdge Use Cases

How does FieldEdge facilitate Contract Management?

What benefits does FieldEdge offer for Helpdesk Management?

How efficiently Does FieldEdge manage your Contacts History?

How can FieldEdge optimize your Onboarding Workflow?

24+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FieldEdge solved their Field Service Management needs. Cuspera uses 1373 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

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FieldEdge Agreements and Communication Templates

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Frequently Asked Questions(FAQ)

for FieldEdge

What is FieldEdge?

FieldEdge is a Field Services Management Software that provides efficient ways to track customers, dispatches, service history, and more. It is designed with the needs of home service contractors in mind. It makes it easier for businesses to sell more and save time by minimizing paperwork and providing better services.

It streamlines the way companies manage their field work and related finances. It offers service management software, field mobile software and accounting services along with support, training, and data conversion services for scheduling, pricing, dispatching and other business functions that enable home contractors to run their businesses with ease, save time and make more money through targeted marketing and improved resource utilization. FieldEdge also helps automate the billing process and eliminates double entry with the seamless QuickBooks integration.

Key features include customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. With FieldEdge, technicians can access their items, tasks, services, and materials on-the-go with the mobile app so they never have to call into the office. The app's customizable pricebook helps technicians present good-better-best options to customers to drive additional revenue, which means increased ticket sizes.

What is FieldEdge used for?

FieldEdge is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contract Management, Helpdesk Management and Contacts History .

What are the top features of FieldEdge?

Personalization, Recording and Dashboard are some of the top features of FieldEdge.

Who uses FieldEdge?

FieldEdge is used by Consumer Services, Construction and Information Technology And Services among other industries.

What are FieldEdge alternatives?

RazorSync, BlueFolder, FieldPulse and Commusoft are popular alternatives for FieldEdge.

Where is FieldEdge located?

FieldEdge is headquartered at 44 Barkley Circle, Fort Myers, FL 33907, US.
lightning

Peers used FieldEdge for contract management and helpdesk management

FieldEdge Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.72/5 ★

Read Reviews (109)
Analytics

3.50/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.72/5 ★

Read Reviews (109)
Analytics

3.50/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for FieldEdge

Overall Risk Meter

Low Medium High

Top Failure Risks for FieldEdge

FieldEdge Feeds

Bridging the Gap: Is Your HVAC Software Compatible with QuickBooks

Efficiency is the name of the game in the HVAC industry. That means HVAC software should be compatible with QuickBooks – one of the leading accounting softwares. The seamless integration of your HVAC software with accounting systems is critical to the success of your business. Among the heavyweights in the accounting realm, QuickBooks stands tall....

The post Bridging the Gap: Is Your HVAC Software Compatible with QuickBooks appeared first on FieldEdge.

27/06/2024 - source

Navigating Climate Change in the HVAC Industry: Insights from Tim Fisher

On this episode of the Profit Roadmap podcast, Ryan and Bekah chat with Tim Fisher, the Director of Market Intelligence at HARDI. In this episode, Tim talks about: Climate change Keeping your team safe during extreme weather How to adopt new HVAC technology And so much more! Tim’s Background Tim Fisher is the Market Intelligence...

The post Navigating Climate Change in the HVAC Industry: Insights from Tim Fisher appeared first on FieldEdge.

12/06/2024 - source

FieldEdge Profile

Company Name

FieldEdge

Company Website

https://fieldedge.com/

HQ Location

44 Barkley Circle, Fort Myers, FL 33907, US

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