Fieldpoint Overview

Fieldpoint redefines field service management with its comprehensive software suite, enhancing operational capabilities across quoting, scheduling, dispatching, and invoicing. This platform offers real-time data flow, ensuring seamless communication and efficiency. Fieldpoint's adaptability allows businesses to tailor features to specific service needs, supporting growth and scalability. A notable feature is its ability to boost technician utilization, optimizing resource allocation and job management. This software empowers businesses to take control of every job, providing a structured approach to field service operations.

Use Cases

Customers recommend Sales Document Management, Order Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Fieldpoint.

Other use cases:

  • Sending & Publishing Communications
  • Workflow Management
  • Billing And Invoice Management
  • Products & Pricelist Management
  • Compliance & Governance
  • Social Media Analytics
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Fieldpoint.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Grow Market Share
  • Scale Best Practices
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Fieldpoint Use-Cases and Business Priorities: Customer Satisfaction Data

Fieldpoint works with different mediums / channels such as Mobile. and Mobile App.

Fieldpoint's features include Alerts: Popups & Notifications, and Calculator. and Fieldpoint support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Fieldpoint analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Work orders can be managed from the intuitive dashboard UI, recording incident reports to service desk and adding service project installation orders...." Peer review

Fieldpoint, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Fieldpoint is field service software designed to streamline operations like quoting, scheduling, dispatching, and invoicing. Efficiency in field service management is significantly enhanced.

Popular Business Setting

for Fieldpoint

Top Industries

  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise

Fieldpoint is popular in Information Technology And Services, and Telecommunications, and is widely used by Mid Market, and Enterprise,

Fieldpoint Customer wins, Customer success stories, Case studies

How can Fieldpoint enhance your Sales Document Management process?

How does Fieldpoint address your Order Management Challenges?

What benefits does Fieldpoint offer for Competitive Intelligence?

What solutions does Fieldpoint provide for Sending & Publishing Communications?

How does Fieldpoint facilitate Workflow Management?

36 buyers and buying teams have used Cuspera to assess how well Fieldpoint solved their Field Service Management needs. Cuspera uses 913 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Aegis Chemical Solutions - Oil And Gas

Fieldpoint helped Aegis Chemical Solutions upgrade their field service management software. Aegis needed to replace an old system that was hard to use and costly to maintain. Fieldpoint automated wor...k order generation, service dispatch, and real-time invoicing. Field techs used a mobile app to log inventory, capture photos, and confirm deliveries. This reduced billing errors and cut accounting time. Aegis now processes field activities faster and makes better business decisions with improved data capture.

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Creative Realities Inc. (CRI) - Retail

Fieldpoint field service software helped Creative Realities Inc. (CRI) solve problems from using three outdated systems after mergers. CRI needed to manage work orders, subcontractors, and billing in... one place. Fieldpoint's custom integration with WorkMarket let CRI upload work orders in batches, automate job templates, and manage subcontractors from a single system. This reduced manual data entry, sped up invoicing, and made the process more accurate. CRI now handles work orders, subcontractor selection, and billing faster and with fewer errors.

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Design, Storage and Handling - Industrial Equipment

Fieldpoint field service software helped Design, Storage and Handling move from manual work orders to a digital system. Before, they used paper and Excel, making it hard to find service history and s...lowing billing. Now, they track equipment history online and search by serial number or technician. Billing is faster, saving seven to ten days each month. Technicians use mobile access to submit work orders, speeding up service and payment. The software reduced errors and made office work easier.

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Design, Storage and Handling (DSH) - Industrial Equipment

Fieldpoint's field service management software helped Design, Storage and Handling (DSH) improve technician management and billing. DSH struggled with slow invoicing, manual data entry, and poor serv...ice history tracking. The software gave instant access to service history and enabled one-click invoice production. Technician admin time improved. Service and financial processes became fully integrated. DSH received proactive support from Fieldpoint's consultants.

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Hartwig - Manufacturing

Fieldpoint field service software helped Hartwig improve mobility and ease of use for their technicians. Hartwig needed a better way to collect and send information from the field. Their old CRM syst...em was slow and required laptops and VPN connections. With Fieldpoint’s mobile app, technicians now use smartphones or tablets, work offline, and save five to ten minutes per case. The new system made reporting faster and invoicing easier. Hartwig’s team is happy with the support and results from Fieldpoint.

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HighPoint Resources - Oil And Gas

Fieldpoint field service software helped HighPoint Resources move from paper-based inspections to a digital process. HighPoint now manages over 450 service inspections each month across 190 sites usi...ng Fieldpoint’s mobile app. The software automates inspection reports, tracks over 4,200 pieces of equipment, and generates work orders for repairs. This change improved efficiency, reduced manual work, and made compliance reporting faster and easier. HighPoint can now quickly access inspection data and meet regulatory requirements with less effort.

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Fieldpoint - Payments Webinar

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Frequently Asked Questions(FAQ)

for Fieldpoint

What is Fieldpoint used for?

Fieldpoint is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Sales Document Management, Order Management and Competitive Intelligence .

What are the top features of Fieldpoint?

Alerts: popups & Notifications, Calculator are some of the top features of Fieldpoint.

Who uses Fieldpoint?

Fieldpoint is used by Information Technology And Services, Telecommunications among other industries.

What are Fieldpoint alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Fieldpoint.

Where is Fieldpoint located?

Fieldpoint is headquartered at 2660 Sherwood Heights Dr, Oakville, On L6J 7Y8, CA.
lightning

Peers used Fieldpoint for sales document management and order management

Fieldpoint Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (48)
Analytics

4.70/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (48)
Analytics

4.70/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Fieldpoint

Overall Risk Meter

Low Medium High

Top Failure Risks for Fieldpoint

Fieldpoint Service Applications, Inc Profile

Company Name

Fieldpoint Service Applications, Inc

Company Website

https://fieldpoint.net/

HQ Location

2660 Sherwood Heights Dr, Oakville, On L6J 7Y8, CA

Employees

11-50

Social

Financials

PRIVATE