Fieldpoint Overview

Fieldpoint redefines field service management with its comprehensive software suite, enhancing operational capabilities across quoting, scheduling, dispatching, and invoicing. This platform offers real-time data flow, ensuring seamless communication and efficiency. Fieldpoint's adaptability allows businesses to tailor features to specific service needs, supporting growth and scalability. A notable feature is its ability to boost technician utilization, optimizing resource allocation and job management. This software empowers businesses to take control of every job, providing a structured approach to field service operations.

Use Cases

Customers recommend Sales Document Management, Order Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Fieldpoint.

Other use cases:

  • Sending & Publishing Communications
  • Workflow Management
  • Billing And Invoice Management
  • Products & Pricelist Management
  • Compliance & Governance
  • Social Media Analytics
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Fieldpoint.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Grow Market Share
  • Scale Best Practices
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Fieldpoint Use-Cases and Business Priorities: Customer Satisfaction Data

Fieldpoint works with different mediums / channels such as Mobile. and Mobile App.

Fieldpoint's features include Alerts: Popups & Notifications, and Calculator. and Fieldpoint support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Fieldpoint analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Features begin with field service management and contracts to cover scheduling/dispatch, workflow escalations and notifications, plus support for undertaking preventative maintenance...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Features begin with field service management and contracts to cover scheduling/dispatch, workflow escalations and notifications, plus support for undertaking preventative maintenance...." Peer review
"...Utilized for facilities management, have employees request service repairs in a facility through Service Channel, and through the integration, connect work orders created in Service Channel with Fieldpoint s work order management, and manage your in-house technicians or subcontractors to complete the job within Fieldpoint s field service management software...." Fieldpoint Field Service Management Software Integrations
"...We have a robust project module with job costing abilities, a powerful Business Intelligence tool to dive deep into analytics, an advanced scheduling and routing system to get technicians to the job site in an optimized fashion, and a powerful native mobile field service app for technicians to use in the field...." Fieldpoint Field Service Software

Fieldpoint, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Fieldpoint is field service software designed to streamline operations like quoting, scheduling, dispatching, and invoicing. Efficiency in field service management is significantly enhanced.

Popular Business Setting

for Fieldpoint

Top Industries

  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise

Fieldpoint is popular in Information Technology And Services, and Telecommunications, and is widely used by Mid Market, and Enterprise,

Fieldpoint Customer wins, Customer success stories, Case studies

How does Fieldpoint facilitate Sales Document Management?

How can Fieldpoint enhance your Order Management process?

What solutions does Fieldpoint provide for Competitive Intelligence?

Why is Fieldpoint the best choice for Sending & Publishing Communications?

How can Fieldpoint enhance your Workflow Management process?

36 buyers and buying teams have used Cuspera to assess how well Fieldpoint solved their Field Service Management needs. Cuspera uses 913 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

Design, Storage and Handling (DSH) - Mechanical Or Industrial Engineering - Small

USA

Fieldpoint’s field service software helped Design, Storage and Handling (DSH) move from manual work orders to a digital system. DSH can now search service history by serial number, date, or technicia...n. Automated monthly rental billing replaced manual entry, saving 7 to 10 days on billing. Technicians submit work orders electronically, speeding up billing and reducing errors. Integration with Microsoft Dynamics GP improved data transfer and tracking. DSH values the ongoing support and customization from Fieldpoint consultants.

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Creative Realities Inc. (CRI) - Information Technology And Services - Small

Louisville, USA

Fieldpoint's field service software helped Creative Realities Inc. (CRI) solve data entry and workflow issues after multiple mergers. CRI integrated Fieldpoint with WorkMarket to manage subcontractor...s and automate work order processing. The new system replaced manual data entry and reduced errors. CRI now uploads work orders in batches, exports them to WorkMarket, and completes billing in one platform. This integration sped up job listings and invoicing, improving efficiency for CRI's team.

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ISA Fire and Security - Security Systems And Fire Protection - Medium

USA

Fieldpoint helped ISA Fire and Security automate their field service management. ISA needed to manage hundreds of fire safety systems and reduce rising admin costs. Fieldpoint enabled advanced tracki...ng of inspections and service calls. The solution automated billing, inventory, and financial integration. ISA saw better monitoring, ensured follow-ups, and increased revenue.

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Aegis Chemical Solutions - Oil & Energy - Medium

USA

Fieldpoint FSM Software helped Aegis Chemical Solutions replace an outdated field service management system. Aegis automated work order generation and digitized customer billing. Field techs now use ...a mobile app to log inventory, capture photos, and confirm deliveries. Real-time invoicing reduced billing errors and accounting time. The new system improved efficiency and enabled better business analysis.

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Waibel Energy Systems - Mechanical Or Industrial Engineering - Medium

Dayton, USA

Fieldpoint’s field service software unified Waibel Energy Systems’ service and construction departments. Before, Waibel struggled with separate systems, manual scheduling, and slow billing. Now, all ...teams work from one platform, improving scheduling and communication. Technicians use a mobile app to access work orders and capture time in the field. Billing is faster and less paperwork is needed. Operations run more smoothly and information is easy to find.

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Kraft Power - Mechanical Or Industrial Engineering - Medium

Boston, USA

Fieldpoint's mobile field service app helped Kraft Power go 99% paperless. Technicians now use mobile checklists for preventive maintenance, improving speed and accuracy. Quote management is faster, ...with requests sent instantly and tracked by automated reminders. Invoicing time dropped from nearly a week to next-day for 90% of work orders. Kraft Power now delivers faster service and increased efficiency across eight offices.

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Fieldpoint - Payments Webinar

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Frequently Asked Questions(FAQ)

for Fieldpoint

What is Fieldpoint used for?

Fieldpoint is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Sales Document Management, Order Management and Competitive Intelligence .

What are the top features of Fieldpoint?

Alerts: popups & Notifications, Calculator are some of the top features of Fieldpoint.

Who uses Fieldpoint?

Fieldpoint is used by Information Technology And Services, Telecommunications among other industries.

What are Fieldpoint alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Fieldpoint.

Where is Fieldpoint located?

Fieldpoint is headquartered at 2660 Sherwood Heights Dr, Oakville, On L6J 7Y8, CA.
lightning

Peers used Fieldpoint for sales document management and order management

Fieldpoint Competitors

Fieldpoint Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (48)
Analytics

4.70/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (48)
Analytics

4.70/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Fieldpoint

Overall Risk Meter

Low Medium High

Top Failure Risks for Fieldpoint

Fieldpoint Service Applications, Inc Profile

Company Name

Fieldpoint Service Applications, Inc

Company Website

https://fieldpoint.net/

HQ Location

2660 Sherwood Heights Dr, Oakville, On L6J 7Y8, CA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE