Files.com Overview

Files.com is a managed file transfer platform trusted by over 4,000 companies for automating and securing critical business data transfers. The platform excels in supporting multiple protocols such as FTP, SFTP, and AS2, making it versatile for integration with existing systems. Files.com emphasizes security and compliance, ensuring reliable performance for every transfer. This focus on security addresses industry challenges related to data breaches and regulatory compliance. Businesses benefit from its ability to automate file delivery, which enhances operational reliability. A unique aspect is its widespread adoption by major corporations, highlighting its capability to handle high-volume, sensitive data transfers.

Use Cases

Customers recommend White Labeling, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using Files.com.

Other use cases:

  • Content Sharing
See all use cases See less use cases

Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using Files.com.

Files.com Use-Cases and Business Priorities: Customer Satisfaction Data

Files.com's features include Alerts: Popups & Notifications, White Label, Widgets, etc. and Files.com support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Files.com analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...If you enable our white label option, all traces of BrickFTP branding will be removed, allowing you to brand our service entirely as your own. ..." Product Features BrickFTP
"...Whether it's with friends or multi-national organizations, BrickFTP's feature set allows you to collaborate on any project. ..." Content Collaboration Platform BrickFTP
"...Support for workflows...." Content Collaboration Platform BrickFTP

Files.com, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Files.com is trusted by over 4,000 companies to automate and secure critical business transfers. It supports FTP, SFTP, AS2, and numerous integrations, prioritizing security and reliability.

Files.com Customer wins, Customer success stories, Case studies

What makes Files.com ideal for White Labeling?

Why is Files.com the best choice for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Files.com solved their Data Management Platform needs. Cuspera uses 291 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

 

Spirit Airlines - Transportation/Trucking/Railroad - Very Large

Florida, USA

Spirit Airlines needed a reliable way to share data with partners 24/7. Their old system caused downtime and risked compliance. Files.com provided a secure, cloud-based platform for real-time file tr...ansfers. Spirit quickly onboarded and automated audits, saving money by cutting unused licenses. The IT team now spends less time on manual work and more on key projects. Flights run smoother and data stays safe.

 

Gray Television - Media Production - Large

Atlanta, USA

Files.com helped Gray Television replace unreliable legacy tools for video distribution. The platform enabled secure, automated delivery of programs and commercials to over 130 stations. IT teams gai...ned granular permission controls and delegated user management. External contributors could easily submit content using inboxes and share links. Gray improved operational reliability, security, and compliance. The solution scaled to handle terabytes of storage and peak bandwidth needs.

 

Singular Genomics - Medical Devices - Medium

San Diego, USA

Files.com helped Singular Genomics deliver 100TB sequencing runs in hours instead of days. The company replaced legacy transfer tools with a unified platform, making data delivery faster and easier. ...Scientists now get secure, one-click access to results. IT teams save time and money by retiring old systems and automating workflows. Files.com also simplified HIPAA compliance with built-in security features. This change supports Singular Genomics’ growth and scientific mission.

 

Pillr Health - Health, Wellness And Fitness - Medium

USA

Files.com helped Pillr Health cut file transfer failures from 5% to nearly zero. The company replaced fragile legacy systems with a unified platform for secure, auditable file exchange. Automated pro...cesses freed IT staff to focus on analytics and new services. Compliance improved with end-to-end encryption and audit-ready logs. Pillr Health lowered costs by retiring old systems and can now onboard new partners in minutes.

 

Foresight Diagnostics - Health, Wellness And Fitness - Small

Colorado, USA

Files.com helped Foresight Diagnostics deliver cancer test results faster. Clinicians now get MRD results in minutes, not days. IT workload dropped by 70% after switching from manual file sharing. Th...e platform unified data transfers across AWS and Google Cloud. Foresight now meets HIPAA and partner audit needs with ease. New partners are onboarded in hours, supporting global growth.

 

Associated Wholesale Grocers (AWG) - Wholesale - Large

Kansas City, USA

Files.com helped Associated Wholesale Grocers replace a 20-year-old server that caused frequent outages and spoiled food. AWG used Files.com’s secure cloud platform to modernize data transfers withou...t disrupting operations. The self-healing agent reduced downtime and kept distribution centers running, even during peak periods. AWG cut costs by decommissioning legacy systems and avoided expensive infrastructure upgrades. Files.com’s scalable solution now supports AWG’s growth and ensures secure, reliable file exchanges across their supply chain.

lightning

Peers used Files.com for white labeling and collaboration

Files.com Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (7)

Software Failure Risk Guidance

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for Files.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Files.com

Files.com, Inc News

Product

MFT Benchmark: Files.com, Thru, Cerberus FTP, and Serv-U Tested

The article benchmarks managed file transfer (MFT) platforms, including Files.com, highlighting its cloud-based, serverless setup and robust features like browser-based admin access, file upload capabilities, and automation triggers. Files.com supports multiple protocols, encryption, and user management options, making it suitable for enterprise cloud file pipelines. The platform's performance and security features are compared against Thru, Cerberus FTP, and Serv-U.

Product

Product Updates for Files.com

Files.com has introduced a series of product updates enhancing its platform's functionality. Key features include AWS Security Token Service integration with S3, a new Desktop v6 App with Mounted Drive Mode, and a revamped Sync feature. Additional improvements cover GPG Recryption, advanced storage for S3-Compatible Endpoints, and Google Cloud Pub/Sub integration, aimed at optimizing file management and user experience.

Files.com, Inc Profile

Company Name

Files.com, Inc

Company Website

https://www.files.com/

HQ Location

Las Vegas NV 89126 United States

Employees

NA