Firstup Overview
Firstup excels in orchestrating workforce communication, offering a platform that engages employees from the moment they are hired until they retire. It automates personalized communication journeys, ensuring each employee receives tailored interactions at scale. Firstup provides actionable insights into employee engagement, aiding organizations in supporting, promoting, and retaining their workforce effectively. Notably, it transforms the employee experience by facilitating meaningful interactions, which are critical in today's dynamic work environments. Major companies trust Firstup to enhance their talent management strategies, leveraging its capabilities to foster strong employee relationships and improve retention rates.
Use Cases
Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.
Business Priorities
Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.
Firstup Use-Cases and Business Priorities: Customer Satisfaction Data
Firstup works with different mediums / channels such as Social Media. and E-Mail.
Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.
Reviews
"Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get ...that information via email." - Ke‘ala Aki
Firstup, Renderforest Video, LearnUpon, Walls.io, Statusbrew, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.
Popular Business Setting
for Firstup
Top Industries
- Hospital & Health Care
- Real Estate
- Financial Services
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Firstup Use Cases
How efficiently Does Firstup manage your Engagement Management?
How does Firstup address your Content Management Challenges?
How can Firstup optimize your Communication Management Workflow?
How efficiently Does Firstup manage your Advocacy Management?
38+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki |
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Our goal is not just to connect every employee but also to build culture. […] So we have a full division of truck drivers, [and] they are the hardest employees to reach […] I think they always felt connected to their division, but not to the company that is Love’s, and what all of that entails, the... big picture of what we stand for. And after rollout to this group, it’s just been amazing—they were hungry for that connection, and now we’re seeing it. |
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Firstup has given us invaluable support in our digital transformation. They helped us prepare for implementation, accelerated our timeline to launch in just 7 days, and are continuing to help us plan how to best engage and mobilize our 20,000 people across the railroad. Testimonial By John Hatfield |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Ke‘ala Aki Internal Communications Manager Hawai‘i Pacific Health |
Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki |
![]() Kyla Turner Former Communications Manager Love’s Travel Stops |
Our goal is not just to connect every employee but also to build culture. […] So we have a full division of truck drivers, [and] they are the hardest employees to reach […] I think they always felt connected to their division, but not to the company that is Love’s, and what all of that entails, the... big picture of what we stand for. And after rollout to this group, it’s just been amazing—they were hungry for that connection, and now we’re seeing it. |
![]() John Hatfield Head of Corporate Communication Norfolk Southern |
Firstup has given us invaluable support in our digital transformation. They helped us prepare for implementation, accelerated our timeline to launch in just 7 days, and are continuing to help us plan how to best engage and mobilize our 20,000 people across the railroad. Testimonial By John Hatfield |
Case Studies
CASE STUDY Leading Medical Center (name removed for privacy reasons)
CASE STUDY Lehigh Valley Health Network
CASE STUDY McKee Foods
CASE STUDY Toyota
CASE STUDY Cooper University Health Care
CASE STUDY Wellstar
Video
Cooper Health: Celebrating safety to drive engagement

Frequently Asked Questions(FAQ)
for Firstup
What is Firstup?
Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.
Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.
Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.
SocialChorus and Dynamic Signal are now Firstup
What is Firstup used for?
What are the top features of Firstup?
Who uses Firstup?
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Where is Firstup located?
Firstup Competitors
Firstup Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (3) |
Analytics | Read Reviews (163) |
Custom Reports | Read Reviews (318) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (3) |
Analytics | Read Reviews (163) |
Custom Reports | Read Reviews (318) |
Firstup Integrations
Firstup integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Firstup
Overall Risk Meter
Top Failure Risks for Firstup
Firstup, Inc. News
Firstup Appoints Bill Schuh as CEO to Lead Next Phase of Growth in Workforce Orchestration
Firstup named Bill Schuh as CEO, succeeding founder Nicole Alvino, who becomes Chairwoman. Schuhs enterprise software experience, including at Anaplan and Medallia, positions Firstup for its next growth phase. The company, now exceeding $100M in annual recurring revenue, focuses on AI-powered workforce orchestration and employee engagement through its CommunicationsAI and Journey Orchestration solutions.
Firstup Names Bill Schuh as Chief Executive Officer
Firstup appointed Bill Schuh as chief executive officer. Schuh brings experience in enterprise SaaS and will lead Firstups strategy for its intelligent communication platform.
Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, highlighting its capabilities in workforce orchestration and intelligent communication to engage employees effectively.
Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, highlighting its capabilities in workforce orchestration and intelligent communication to engage employees effectively.
Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, offering an intelligent communication platform with various integrations and solutions for different industries.
Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, offering an intelligent communication platform with various integrations and solutions for different industries.
Firstup, Inc. Profile
Company Name
Firstup, Inc.
Company Website
//firstup.ioHQ Location
123 Mission Street 25th Floor San Francisco, CA 94105, US
Employees
201-500
Social
Financials
PRIVATE
How can Firstup enhance your Social Media Management process?