Firstup Overview

Firstup excels in orchestrating workforce communication, offering a platform that engages employees from the moment they are hired until they retire. It automates personalized communication journeys, ensuring each employee receives tailored interactions at scale. Firstup provides actionable insights into employee engagement, aiding organizations in supporting, promoting, and retaining their workforce effectively. Notably, it transforms the employee experience by facilitating meaningful interactions, which are critical in today's dynamic work environments. Major companies trust Firstup to enhance their talent management strategies, leveraging its capabilities to foster strong employee relationships and improve retention rates.

Use Cases

Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.

Other use cases:

  • Communication Management
  • Advocacy Management
  • Campaign Management
  • Collaboration
  • Training & Onboarding
  • Workflow Management
  • Motivation Management
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Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

Firstup Use-Cases and Business Priorities: Customer Satisfaction Data

Firstup works with different mediums / channels such as Social Media. and E-Mail.

Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.

Reviews

"With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, a...nd we saw that the Firstup platform would give us the unified communications we were looking for." - Lindsey Sofia

Firstup, Renderforest Video, LearnUpon, Walls.io, Statusbrew, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.

Popular Business Setting

for Firstup

Top Industries

  • Hospital & Health Care
  • Real Estate
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Firstup Customer wins, Customer success stories, Case studies

How does Firstup address your Engagement Management Challenges?

How does Firstup address your Content Management Challenges?

Why is Firstup the best choice for Social Media Management?

How efficiently Does Firstup manage your Communication Management?

How can Firstup enhance your Advocacy Management process?

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

CUSTOMERS TESTIMONIALS
Firstup testimonial

Lindsey Sofia

Corporate Communications

Lincoln Financial
With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for.

Testimonial By Lindsey Sofia
Firstup testimonial

Preston Smith

Director of Communications

Providence
Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith
Firstup testimonial

Jana Dawson

Director of Corporate Communications

Evergy
[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson
CUSTOMERS TESTIMONIALS
Firstup testimonial

Lindsey Sofia

Corporate Communications

Lincoln Financial
With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for.

Testimonial By Lindsey Sofia
Firstup testimonial

Preston Smith

Director of Communications

Providence
Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith
Firstup testimonial

Jana Dawson

Director of Corporate Communications

Evergy
[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson

Boston Children's Hospital - Hospital & Health Care - Hospital & Health Care

Firstup helped Boston Children's Hospital connect 16,000 employees across roles and locations. The hospital used Scope 360 to cut internal communications time by 4 hours per week. The platform made i...t easy for staff to share stories and boosted engagement. Leaders gained new insights into employee interests with advanced metrics. Employees now feel more connected to the hospital's mission. The solution improved both communication speed and staff involvement.

Read on →

Grainger - Manufacturing - Manufacturing

Firstup helped Grainger connect its 26,000 global employees. Grainger needed to reach deskless and multilingual workers. The company replaced email with an omni-channel communication platform. Employ...ees now use a mobile app to access important updates. Engagement on the app is up to 15 times higher than email. Grainger sees clear benefits from intelligent communication tools.

Read on →

Southern Company Gas - Utilities - Utilities

Southern Company Gas used Firstup to improve digital communication for all employees. Before, 60% of staff worked in the field and could not access content easily. The company launched a custom platf...orm called FUEL to reach everyone, including on mobile and SharePoint. Employee engagement rose by 45%. The company saved 91,000 hours, worth $3.9 million, by boosting productivity. A group of employee ambassadors now helps publish internal content.

Read on →

Cooper University Health Care - Hospital & Health Care - Hospital & Health Care

Firstup helped Cooper University Health Care reach over 10,000 staff with personalized employee messaging. The Good Catch program, powered by Firstup, celebrates staff who report potential medical er...rors. This recognition builds a culture of safety and encourages reporting. Staff engagement increased, making jobs safer and easier. The platform supports Cooper’s mission to reduce medical errors and improve patient safety.

Read on →

Newell Brands - Consumer Goods - Consumer Goods

Firstup helped Newell Brands launch Newell Now, a branded employee app. Over 40,000 employees now access all company information in one hub. The app lets employees share content and connect with each... other. Targeted communications reach the right teams without flooding inboxes. Push notifications deliver urgent updates in 30 seconds. Metrics show which content performs best.

Read on →

Elme Communities - Real Estate - Real Estate

Elme Communities used the Firstup platform to keep their workforce informed during the COVID-19 crisis. The company moved all office staff to remote work while supporting field agents. Leaders used d...igital communication to align employees with new policies and support their wellbeing. This approach built trust among executives and improved team camaraderie. Elme Communities maintained business continuity and productivity in a challenging time.

Read on →

Cooper Health: Celebrating safety to drive engagement

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Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.

Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.

SocialChorus and Dynamic Signal are now Firstup

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Renderforest Video, LearnUpon, Walls.Io and Statusbrew are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.
lightning

Peers used Firstup for engagement management and content management

Firstup Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)

Firstup Integrations

Firstup integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.27/5 ★

Read Reviews (207)
Data Export

4.20/5 ★

Read Reviews (120)

OPAL CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Opal Platform

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Firstup, Inc. News

Awards

Firstup Wins Lighthouse Tech Award for Employee Experience Platform Innovation

Firstup has been awarded the 2026 Lighthouse Tech Award for Best Comprehensive Employee Experience Solution by Lighthouse Research & Advisory. The recognition highlights Firstup's platform, which enhances employee engagement through personalized, data-driven communication. The platform is designed to reach employees effectively, especially those who are deskless or frontline, improving morale and productivity. Firstup's innovative AI-driven solutions continue to support major organizations worldwide.

Read more →
Awards

Firstup Wins Lighthouse Tech Award for Employee Experience Platform ...

Firstup has been awarded the 2026 Lighthouse Tech Award for Best Comprehensive Employee Experience Solution by Lighthouse Research & Advisory. This recognition highlights Firstup's platform, which enhances employee engagement through personalized, data-driven communication. The platform is trusted by major organizations like Boeing and Toyota to improve workforce alignment and productivity.

Read more →
Product

Firstup Unveils New Capabilities Across Intelligent Communication Platform

Firstup has launched Firstup AI, a comprehensive suite of AI tools designed to enhance workforce communication and engagement. The suite includes AI Search, AI Content Creator, and AI Insights, with upcoming features like AI Actions and AI Audience Builder. These tools aim to improve productivity and engagement by offering personalized, context-aware solutions integrated with platforms like Workday and ServiceNow. The platform ensures data security and compliance, with new capabilities rolling out throughout the year.

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Product

Firstup Launches AI Suite for Workforce Communication

Firstup has launched Firstup AI, a suite of AI capabilities to enhance workforce communication and engagement. The suite includes AI Search for quick information retrieval, AI Content Creator for message optimization, and AI Insights for campaign analytics. Future updates will introduce AI Actions for task completion and AI Audience Builder for targeted messaging. The platform integrates with major enterprise systems and ensures data security.

Read more →

Firstup, Inc. Profile

Company Name

Firstup, Inc.

Company Website

//firstup.io

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE