Customer stories

Integrations

Mobile Marketing
Customer Loyalty Management
Marketing Data Intelligence

Flybuy Product Overview

Flybuy by Radius Networks is an omnichannel location platform that excels in mobile marketing through its AI-powered location engine. This platform supports curbside pickup and Buy Online, Pick Up In-Store (BOPIS) strategies, enhancing customer engagement by offering smarter, faster, and simpler location-based solutions. Deployed in over 50 countries and more than 30,000 locations, Flybuy's technology is tailored for businesses aiming to optimize their operations and marketing efforts through precise location data. A notable feature is its ability to seamlessly integrate into existing systems, providing real-time location updates that improve service delivery and customer satisfaction.

How satisfied the customers are with Flybuy use-cases

Reviews

"...Radius Networks headquartered in Washington, DC offers their proximity-based mobile-marketing and engagement platform...." Peer review

Flybuy Customer Insights, Testimonials and Case Studies

 

Swensons Drive-In Rolls Out Flybuy Across All Locations to Power Seamless Pickup Experience for Guests and Delivery Drivers

Swensons Drive-In has implemented Flybuy's AI-powered location platform across all its locations to enhance the pickup experience for both guests and delivery drivers.

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Potbelly Rolls Out Flybuy Nationwide, Driving Higher Order Rates and Boosting App Engagement

Potbelly has launched Flybuy's AI-powered location platform across all its locations, enhancing off-premise capabilities and digital engagement. The integration includes Flybuy's Marketing Suite, off...ering real-time, personalized in-app messaging and order status updates. This rollout has increased order rates and app engagement, with Flybuy users showing higher spending and repeat visits, boosting Potbelly's digital and loyalty transformation.

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City Barbeque - Restaurants - Large

Flybuy helped City Barbeque boost drive-thru loyalty check-ins from 4% to 15%. The restaurant chain used Flybuy to detect customers as they approached, sending loyalty info to the app and point-of-sa...le system. This made check-ins automatic and faster. The digital menu board showed customer names, points, and offers. City Barbeque improved guest experience and grew its City Rewards program with this technology.

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Romulus Restaurant Group (IHOP) - Restaurants

Flybuy helped Romulus Restaurant Group, which operates 104 IHOP restaurants, cut food waste by 90%. The platform improved order accuracy, reducing remakes and errors by 50%, saving $75,000 a year. Ch...argebacks and refunds for missing items dropped 14%, saving $125,000 annually. Staff used Flybuy's dashboard to track orders and communicate with customers, leading to 99% operational accuracy. These changes made off-premise operations more efficient and profitable.

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City Barbeque - Restaurants

Flybuy helped City Barbeque boost loyalty check-ins in their drive-thru. The solution uses Bluetooth to detect customers and send loyalty info to the Point-of-Sale system. This made check-ins automat...ic and easy. Loyalty check-ins in the drive-thru rose from 4% to 15%. Guests and staff now enjoy faster service and a smoother experience.

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El Pollo Loco - Restaurants

Flybuy helped El Pollo Loco cut wait times by 52%. The restaurant chain used Flybuy to add new pickup channels and integrate with their point-of-sale and kitchen systems. This made the customer exper...ience smoother and faster. Customer satisfaction reached 97 out of 100. Order volume increased by 22%.

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Flybuy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Custom Reports

4.17/5 ★

Read Reviews (6)
Analytics

3.04/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Custom Reports

4.17/5 ★

Read Reviews (6)
Analytics

3.04/5 ★

Read Reviews (1)

Flybuy Integrations

Flybuy integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.33/5 ★

Read Reviews (2)

Airship

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Thanx Software

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Punchh Platform

3.85 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Flybuy

Top Failure Risks for Flybuy

Radius Networks News

Product
 

Flybuy Launches "Flybuy AI Agents:" Agentic AI That Autonomously Fixes Bad Customer Experiences in Real Time, Before Brands Even Know There's a Problem

Flybuy has introduced "Flybuy AI Agents," a new AI-driven solution designed to autonomously address and resolve customer experience issues in real-time, enhancing brand interactions by preemptively fixing problems before they are noticed by brands.

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Product
 

Flybuy Launches Flybuy AI Agents: Agentic AI That Autonomously Fixes Bad Customer Experiences in Real Time, Before Brands Even Know Theres a Problem

Flybuy has launched Flybuy AI Agents, an autonomous AI system designed to enhance customer experiences for restaurants, retail, and hospitality brands. This system autonomously detects and resolves customer experience issues in real time, offering personalized solutions like upsells, recoveries, and retention strategies. It aims to optimize operations and improve customer satisfaction without increasing frontline workload.

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Product
 

Flybuy Product Recap: What We Built in 2025

Flybuy enhanced its platform in 2025 with significant product updates, including AI-driven ETAi for precise arrival predictions, the Events Engine for real-time marketing integration, and expanded integrations with partners like Deliverect and Braze. New features like the Order Status Board and Smart Banners improved customer experience and app adoption, solidifying Flybuy's role in optimizing pickup and delivery operations.

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Product
 

Flybuy and Deliverect Announce New Integration to Power Smarter, Faster Order Handoffs for Restaurants

Flybuy and Deliverect Announce New Integration to Power Smarter, Faster Order Handoffs for Restaurants

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Radius Networks Profile

Company Name

Radius Networks

Company Website

https://www.flybuy.com/

HQ Location

3255 Grace St NW, Washington, DC 20007, US

Employees

11-50

Social

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Financials

SERIES A