Formilla Live Chat Overview
Here’s the scoop on Formilla Live Chat! We've gathered over 81 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Formilla Live Chat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Formilla Live Chat is right for your needs? Our Cuspera AI engine can evaluate how Formilla Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Formilla Live Chat supports business activities such as:
- Conversion Management
- Engagement Management
- Identify Target Customers
- Sending & Publishing Communications
- Digital Signature
Formilla Live Chat can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Launch New Products. It can help manage these activities if you use Mobile Chat Website etc. for these needs. As a solution, Formilla Live Chat's capabilities include Bot.
Reviews
"...With over 12,000 customers worldwide, companies use our live chat software to help convert leads, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps...." Peer review
Formilla Live Chat Reviews
9 buyers and buying teams have used Cuspera to assess how well Formilla Live Chat solved their Live Chat needs. Cuspera uses 81 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Formilla Live Chat.
Use Cases
Peers recommend Conversion Management , Engagement Management , Identify Target Customers , as the business use cases that they have been most satisfied while using Formilla Live Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Conversion Management with Mobile, Chat, Website and Mobile App |
4.73/5 ★ |
"...With over 12,000 customers worldwide, companies use our live chat software to help convert leads, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps...." Peer review |
| Engagement Management with Chat |
4.13/5 ★ |
"...With Artificial Intelligence, chat bots continuously learn to accurately interact with customers...." Live Chat Software Features, Increase Sales, Customer Support |
| engaging and following up |
3.28/5 ★ |
"...Answer pre-sales questions and encourage real-time engagement with Live Chat. ..." Edge Marketing Automation Features, Automate Sales and Marketing messages to customers |
| Identify Target Customers |
3.30/5 ★ |
"...Target Customers with the right message at the right time...." Edge Marketing Automation Features, Automate Sales and Marketing messages to customers |
| PEER EXPERIENCES | |
|---|---|
| Conversion Management with Mobile, Chat, Website and Mobile App |
4.73/5 ★ |
"...With over 12,000 customers worldwide, companies use our live chat software to help convert leads, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps...." Peer review |
|
| Engagement Management with Chat |
4.13/5 ★ |
"...With Artificial Intelligence, chat bots continuously learn to accurately interact with customers...." Live Chat Software Features, Increase Sales, Customer Support |
|
| engaging and following up |
4.13/5 ★ |
| Identify Target Customers |
3.30/5 ★ |
"...Target Customers with the right message at the right time...." Edge Marketing Automation Features, Automate Sales and Marketing messages to customers |
|
Peer and Expert Opinion on Features
for Formilla Live Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (7) |
IT and Other Capabilities
for Formilla Live Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| Chat Support | Read Reviews (23) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| Chat Support | Read Reviews (23) |
| Email Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (2) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (2) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Formilla Live Chat
Top Failure Risks for Formilla Live Chat
Vendor Profile Details
Company Name
Formilla.com
Company Website
https://www.formilla.comHQ Location
1930 Village Center Circle, Las Vegas, Nevada 89134, US
Employees
01-10
Social
Financials
PRIVATE
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