Forumbee Overview

Forumbee provides online user communities to boost customer and employee engagement. It features discussion forums, Q&A software, a knowledge base, and customer feedback tools.

Use Cases

Customers recommend Knowledge Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Forumbee.

Other use cases:

  • Sending & Publishing Communications
  • Collaboration
  • Content Publishing
  • Measuring Customer Satisfaction
  • Scheduling Post To Social Media
  • Sales Document Management
  • Community Building
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Forumbee.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Brand Engagement
  • Establish Thought Leadership
See all business priorities See less business priorities

Forumbee Use-Cases and Business Priorities: Customer Satisfaction Data

Forumbee works with different mediums / channels such as User Generated Content. Blogs. Website etc.

Forumbee's features include Alerts: Popups & Notifications, SEO, and Personalization. and Forumbee support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Forumbee analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Forumbee provides an integrated cloud-based community forums and knowledge base platform...." Peer review from Forumbee

Forumbee, KnowMax, Elevio, Lighthouse Desktop, Answerbase, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Forumbee

Top Industries

  • Medical Practice

Popular in

  • Mid Market

Forumbee is popular in Medical Practice, and is widely used by Mid Market,

Comprehensive Insights on Forumbee Use Cases

How can Forumbee optimize your Knowledge Management Workflow?

How efficiently Does Forumbee manage your Engagement Management?

What Are the key features of Forumbee for Helpdesk Management?

How efficiently Does Forumbee manage your Sending & Publishing Communications?

How can Forumbee enhance your Collaboration process?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Forumbee solved their Help Desk needs. Cuspera uses 350 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

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Peers used Forumbee for knowledge management and engagement management

Forumbee Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5 ★

Read Reviews (1)
Custom Reports

4.40/5 ★

Read Reviews (28)
Analytics

4.31/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5 ★

Read Reviews (1)
Custom Reports

4.40/5 ★

Read Reviews (28)
Analytics

4.31/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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for Forumbee

Overall Risk Meter

Low Medium High

Top Failure Risks for Forumbee

Forumbee Profile

Company Name

Forumbee

Company Website

https://forumbee.com/

Year Founded

2012

HQ Location

Employees

1-10

Social

Financials

PRIVATE