Customer stories

Product Business Settings

Fresh Relevance is popular in Design, Retail industries and is widely used by Mid Market.

Integrations

Email Marketing
Marketing Automation
Customer Data Platform
Digital Analytics

Fresh Relevance Product Overview

Fresh Relevance, a Dotdigital company, is an eCommerce personalization platform that enables seamless multi-channel experiences. It enhances customer engagement by personalizing content and interactions.

How satisfied the customers are with Fresh Relevance use-cases

Reviews

"...We help digital marketers boost customer loyalty and revenue by creating a customized journey across channels and devices...." Peer review

Fresh Relevance Customer Insights, Testimonials and Case Studies

What solutions does Fresh Relevance provide for Engagement Management?

How can Fresh Relevance enhance your Digital Marketing process?

How can Fresh Relevance enhance your Sending & Publishing Communications process?

How can Fresh Relevance optimize your Segmentation And Targeting Workflow?

What benefits does Fresh Relevance offer for Loyalty Management?

What is Fresh Relevance used for?

Fresh Relevance is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Digital Marketing and Sending & Publishing Communications .

What are the top features of Fresh Relevance?

Personalization, Capture information and Alerts: popups & Notifications are some of the top features of Fresh Relevance.

Who uses Fresh Relevance?

Fresh Relevance is used by Design, Retail among other industries.

What are Fresh Relevance alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Fresh Relevance.

Where is Fresh Relevance located?

Fresh Relevance is headquartered at 2-2A Maltings Place, 169 Tower Bridge Road London, London SE1 3JB, GB.

11 buyers and buying teams have used Cuspera to assess how well Fresh Relevance solved their E-Commerce Software needs. Cuspera uses 1109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Neal’s Yard Remedies - Retail

Dotdigital helped Neal’s Yard Remedies boost cart abandonment email revenue by 419%. The company switched from a basic Shopify module to Dotdigital’s automated, personalized email solution. Customers... now get a tailored email 20 minutes after leaving items in their cart, plus a follow-up if they don’t buy. A/B testing with discount codes improved results. Automation campaigns now drive 25% of monthly email revenue. SMS campaigns added £68,000 in new revenue, showing strong cross-channel marketing impact.

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Animed Direct - ECommerce

Fresh Relevance helped Animed Direct boost revenue from cart abandonment emails by 1010%. The company saw a 423% increase in cart abandon send volume. Revenue per email went up by 41%. Automated emai...l revenue increased by 32%. Animed Direct used dynamic content and browse abandonment emails to drive engagement and sign-ups. The platform was quick to implement and support was helpful.

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FFX Tools - Consumer Goods

Fresh Relevance helped FFX Tools boost sales with personalized product recommendations and triggered emails. FFX saw a 34% increase in total revenue from product recommendations. Orders from recommen...dation bundles made up 5% of all orders. The average order value from recommendations grew by 49%. Bounce rates on out-of-stock pages dropped by 10%. The team saved time by automating emails and found the platform flexible and easy to use.

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Dormeo - Consumer Goods

Fresh Relevance helped Dormeo boost sales and average order value. Dormeo used product recommendations, triggered emails, and targeted popovers. Product bundle sales tripled overnight. Average order ...value increased by 10% year over year. Targeted popovers led to 79% more signups. Dormeo also improved cart and browse abandonment email flows to bring shoppers back.

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redtag.ca - Travel

Fresh Relevance helped redtag.ca recover lost revenue with booking abandonment emails. The travel agency used automated triggered emails to win back customers who browsed but did not book. They saw a... 129x return on investment. Booking abandonment revenue increased by 10%. Sales went up by 7.9% and average order value rose by 5%. The small team used Fresh Relevance to automate and scale their marketing with little extra work.

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Van Der Hout Jewelry - Retail

Fresh Relevance helped Van Der Hout Jewelry lower their cost of acquisition and boost conversions. The company saw a 10x return on investment. Product recommendations drove a 10% increase in sales, a...dding over CA$150K in revenue. Cart abandonment emails achieved a 3% conversion rate and a 33% ID rate. Monthly newsletter signups rose by 12% after switching to Fresh Relevance for data capture.

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Fresh Relevance Summit 2022

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Peers used Fresh Relevance for engagement management and digital marketing

Fresh Relevance Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.38/5

Read Reviews (8)
Custom Reports

4.86/5

Read Reviews (97)
Analytics

4.84/5

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.38/5

Read Reviews (8)
Custom Reports

4.86/5

Read Reviews (97)
Analytics

4.84/5

Read Reviews (47)

Software Failure Risk Guidance

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for Fresh Relevance

Overall Risk Meter

Low Medium High

Top Failure Risks for Fresh Relevance

Fresh Relevance Ltd Profile

Company Name

Fresh Relevance Ltd

HQ Location

2-2A Maltings Place, 169 Tower Bridge Road London, London SE1 3JB, GB

Employees

11-50

Social

Financials

PRIVATE