freshstatus Overview

Freshstatus offers customizable status pages and efficient incident management, ensuring accurate, proactive communication. It reduces disruption reporting time and integrates powerful alerts and notifications.

Use Cases

Customers recommend Communication Management, Subscription Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using freshstatus.

Other use cases:

  • Products & Pricelist Management
  • Collaboration
  • Product Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using freshstatus.

Other priorities:

  • Build Brand Awareness
See all business priorities See less business priorities

freshstatus Use-Cases and Business Priorities: Customer Satisfaction Data

freshstatus works with different mediums / channels such as Website.

freshstatus's features include Alerts: Popups & Notifications. and freshstatus support capabilities include AI Powered, 24/7 Support, Email Support, etc. also freshstatus analytics capabilities include Analytics, and Custom Reports.

Reviews

"Love this app - it's nice and simple to use but does everything you could ever need." - Euan Cameron

freshstatus, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for freshstatus

Top Industries

  • Banking
  • Education
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

freshstatus is popular in Banking, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on freshstatus Use Cases

How does freshstatus address your Communication Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well freshstatus solved their Help Desk needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
freshstatus testimonial

Euan Cameron

CEO & Co-founder

WilloTalent

Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron
freshstatus testimonial

Tom Westrick

Entrepreneur/Software developer

Media Grid LLC

Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick
freshstatus testimonial

Wayne Breau

Instructional Technology Specialist

Great Falls College MSU

Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau
CUSTOMERS TESTIMONIALS
freshstatus testimonial

Euan Cameron

CEO & Co-founder

WilloTalent

Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron
freshstatus testimonial

Tom Westrick

Entrepreneur/Software developer

Media Grid LLC

Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick
freshstatus testimonial

Wayne Breau

Instructional Technology Specialist

Great Falls College MSU

Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau

Case Studies

Food & Beverages

CASE STUDY HelloFresh

HelloFresh improved supply chain response and team collaboration using Freshservice, leading to enhanced data availability and operational efficiency.

lightning

Peers used freshstatus for communication management and subscription management

freshstatus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.16/5 ★

Read Reviews (3)
Custom Reports

2.60/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.16/5 ★

Read Reviews (3)
Custom Reports

2.60/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for freshstatus

Top Failure Risks for freshstatus

Freshworks Inc News

Financial

Freshworks to Announce Second Quarter 2025 Financial Results on July 29, 2025

Freshworks will announce its second quarter 2025 financial results on July 29, 2025, with a live webcast scheduled for the same day to discuss the results and business highlights.

Partnership

McLaren Racing announces Freshworks as an Official Partner of the McLaren Formula 1 Team

Freshworks has become an Official Partner of the McLaren Formula 1 Team, integrating its ITSM solution, Freshservice, to enhance McLaren's IT operations. This partnership aims to boost productivity and operational efficiency, with Freshworks branding featured on McLaren's race cars and team kit.

Financial

Freshworks Reports Second Quarter 2025 Results

Freshworks announced its Q2 2025 financial results, reporting an 18% year-over-year revenue growth to $204.7 million and a 29% operating cash flow margin. The company also highlighted key business achievements, including onboarding new customers and launching new AI capabilities. Freshworks raised its full-year 2025 guidance based on strong performance and market conditions.

Financial

Freshworks (FRSH) Q2 Revenue Up 18%

Freshworks reported a strong Q2 2025 financial performance with GAAP revenue of $204.7 million, surpassing expectations. Non-GAAP earnings per share reached $0.18, significantly above estimates. The company highlighted growth in AI solutions, with Freddy AI generating $20 million in annual recurring revenue. Freshworks also announced a partnership with McLaren Racing, adopting Freshservice for IT management.

Freshworks Inc Profile

Company Name

Freshworks Inc

Company Website

https://www.freshworks.com/

Year Founded

2010

HQ Location

2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Employees

1001-5000

Social

Financials

SERIES H