freshstatus Overview
Freshstatus offers customizable status pages and efficient incident management, ensuring accurate, proactive communication. It reduces disruption reporting time and integrates powerful alerts and notifications.
Use Cases
Customers recommend Communication Management, Subscription Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using freshstatus.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using freshstatus.
freshstatus Use-Cases and Business Priorities: Customer Satisfaction Data
freshstatus works with different mediums / channels such as Website.
freshstatus's features include Alerts: Popups & Notifications. and freshstatus support capabilities include AI Powered, 24/7 Support, Email Support, etc. also freshstatus analytics capabilities include Analytics, and Custom Reports.
Reviews
"Love this app - it's nice and simple to use but does everything you could ever need." - Euan Cameron
freshstatus, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for freshstatus
Top Industries
- Banking
- Education
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
freshstatus is popular in Banking, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on freshstatus Use Cases
How can freshstatus enhance your Communication Management process?
3+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well freshstatus solved their Help Desk needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron |
|
Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick |
|
Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Euan Cameron CEO & Co-founder WilloTalent |
Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron |
|
Tom Westrick Entrepreneur/Software developer Media Grid LLC |
Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick |
|
Wayne Breau Instructional Technology Specialist Great Falls College MSU |
Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau |
Case Studies
CASE STUDY HelloFresh
Peers used freshstatus for communication management and subscription management
freshstatus Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for freshstatus
Top Failure Risks for freshstatus
Freshworks Inc News
Freshworks names Ian Tickle as chief of global field operations - iTWire
Freshworks appointed Ian Tickle as chief of global field operations. Tickle will oversee worldwide sales and field operations, aiming to drive growth for Freshworks' SaaS solutions in customer engagement and IT service management.
Decoding Freshworks AI-first strategy; AI boost for micro businesses
Freshworks is advancing its AI-first strategy by integrating generative AI across its customer engagement and IT service management platforms. The company aims to empower micro and small businesses with AI-driven automation, enhancing productivity and customer support. Recent updates include new AI features in Freshdesk and Freshservice, targeting faster ticket resolution and streamlined workflows for SMBs.
Freshworks bets on agentic AI to drive enterprise growth in 2025
Freshworks is investing in agentic AI to accelerate enterprise growth in 2025. The company is integrating advanced agentic AI capabilities across its customer service and IT service management platforms, including Freshdesk and Freshservice. These enhancements automate complex workflows, enable multi-step task execution, and deliver more personalized customer and employee experiences. By leveraging generative AI, Freshworks aims to boost business efficiency and help enterprises scale operations with intelligent automation.
Freshworks Reports First Quarter 2025 Results
Freshworks Inc. announced its first quarter 2025 financial results, reporting a 19% year-over-year revenue increase to $196.3 million. The company achieved a 30% operating cash flow margin and a 28% adjusted free cash flow margin. Non-GAAP income from operations rose to $46.4 million, highlighting continued demand for Freshworks' AI-driven customer and employee service solutions.
Freshworks Inc Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
