freshstatus Overview

Freshstatus offers customizable status pages and efficient incident management, ensuring accurate, proactive communication. It reduces disruption reporting time and integrates powerful alerts and notifications.

Use Cases

Customers recommend Communication Management, Subscription Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using freshstatus.

Other use cases:

  • Products & Pricelist Management
  • Collaboration
  • Product Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using freshstatus.

Other priorities:

  • Build Brand Awareness
See all business priorities See less business priorities

freshstatus Use-Cases and Business Priorities: Customer Satisfaction Data

freshstatus works with different mediums / channels such as Website.

freshstatus's features include Alerts: Popups & Notifications. and freshstatus support capabilities include AI Powered, 24/7 Support, Email Support, etc. also freshstatus analytics capabilities include Analytics, and Custom Reports.

Reviews

"Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain." - Wayne Breau

freshstatus, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for freshstatus

Top Industries

  • Banking
  • Education
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

freshstatus is popular in Banking, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on freshstatus Use Cases

How does freshstatus address your Communication Management Challenges?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well freshstatus solved their Help Desk needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
freshstatus testimonial

Wayne Breau

Instructional Technology Specialist

Great Falls College MSU

Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau
freshstatus testimonial

Euan Cameron

CEO & Co-founder

WilloTalent

Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron
freshstatus testimonial

Tom Westrick

Entrepreneur/Software developer

Media Grid LLC

Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick
CUSTOMERS TESTIMONIALS
freshstatus testimonial

Wayne Breau

Instructional Technology Specialist

Great Falls College MSU

Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau
freshstatus testimonial

Euan Cameron

CEO & Co-founder

WilloTalent

Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron
freshstatus testimonial

Tom Westrick

Entrepreneur/Software developer

Media Grid LLC

Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick

Case Studies

Food & Beverages

CASE STUDY HelloFresh

HelloFresh improved supply chain response and team collaboration using Freshservice, leading to enhanced data availability and operational efficiency.

lightning

Peers used freshstatus for communication management and subscription management

freshstatus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.16/5 ★

Read Reviews (3)
Custom Reports

2.60/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.16/5 ★

Read Reviews (3)
Custom Reports

2.60/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for freshstatus

Top Failure Risks for freshstatus

Freshworks Inc News

Financial

Freshworks Inc. to Announce Second Quarter 2025 Financial Results on July 29, 2025 - Quiver Quantitative

Freshworks Inc. will announce its second quarter 2025 financial results on July 29, 2025, followed by a live audio webcast to discuss the results and business highlights. The event will be accessible via Freshworks' investor relations website.

Product

Freshworks Launches Freshservice Journeys to Make Work Life Easier by Removing Frustration from Employee Experiences - CXOToday.com

Freshworks has launched Freshservice Journeys, a new feature within its Freshservice platform, designed to streamline employee experiences by reducing workplace frustrations. The solution aims to automate and personalize service management workflows, improving efficiency and satisfaction for enterprise IT and HR teams.

Product

Freshworks Launches AI Solution to Fix Employee Onboarding Chaos: What IT Leaders Need to Know - Stock Titan

Freshworks has launched Freshservice Journeys, an AI-powered feature within its IT and employee service management platform. This solution streamlines complex employee processes across departments like IT, HR, and facilities, using AI automation and a no-code interface. Early adopters like Qualfon and EquiTrust Life Insurance report significant efficiency improvements in onboarding and offboarding processes.

Executive

Freshworks names Ian Tickle as chief of global field operations - iTWire

Freshworks appointed Ian Tickle as chief of global field operations. Tickle will oversee worldwide sales and field operations, aiming to drive growth for Freshworks' SaaS solutions in customer engagement and IT service management.

Freshworks Inc Profile

Company Name

Freshworks Inc

Company Website

https://www.freshworks.com/

Year Founded

2010

HQ Location

2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Employees

1001-5000

Social

Financials

SERIES H