freshstatus Overview

Freshstatus offers customizable status pages and efficient incident management, ensuring accurate, proactive communication. It reduces disruption reporting time and integrates powerful alerts and notifications.

Use Cases

Customers recommend Communication Management, Subscription Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using freshstatus.

Other use cases:

  • Products & Pricelist Management
  • Collaboration
  • Product Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using freshstatus.

Other priorities:

  • Build Brand Awareness
See all business priorities See less business priorities

freshstatus Use-Cases and Business Priorities: Customer Satisfaction Data

freshstatus works with different mediums / channels such as Website.

freshstatus's features include Alerts: Popups & Notifications. and freshstatus support capabilities include AI Powered, 24/7 Support, Email Support, etc. also freshstatus analytics capabilities include Analytics, and Custom Reports.

Reviews

"Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain." - Wayne Breau

freshstatus, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for freshstatus

Top Industries

  • Banking
  • Education
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

freshstatus is popular in Banking, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on freshstatus Use Cases

What benefits does freshstatus offer for Communication Management?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well freshstatus solved their Help Desk needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
freshstatus testimonial

Wayne Breau

Instructional Technology Specialist

Great Falls College MSU

Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau
freshstatus testimonial

Euan Cameron

CEO & Co-founder

WilloTalent

Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron
freshstatus testimonial

Tom Westrick

Entrepreneur/Software developer

Media Grid LLC

Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick
CUSTOMERS TESTIMONIALS
freshstatus testimonial

Wayne Breau

Instructional Technology Specialist

Great Falls College MSU

Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau
freshstatus testimonial

Euan Cameron

CEO & Co-founder

WilloTalent

Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron
freshstatus testimonial

Tom Westrick

Entrepreneur/Software developer

Media Grid LLC

Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick

Case Studies

Food & Beverages

CASE STUDY HelloFresh

HelloFresh improved supply chain response and team collaboration using Freshservice, leading to enhanced data availability and operational efficiency.

lightning

Peers used freshstatus for communication management and subscription management

freshstatus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.16/5 ★

Read Reviews (3)
Custom Reports

2.60/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.16/5 ★

Read Reviews (3)
Custom Reports

2.60/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for freshstatus

Top Failure Risks for freshstatus

Freshworks Inc News

Customer

Revenues up 18%, losses down 91% - whatever Freshworks is doing, just keep doing it

Freshworks reported an 18% increase in Q2 revenues and a 91% reduction in net losses, driven by investments in AI, Employee Experience, and Customer Experience. The Freddy Copilot AI was included in over 55% of large new deals, with 5,000 customers now using AI products, generating over $20 million in ARR. Notable customer wins include KAYAK, Honda Motor Europe, Nexstar Media Group, and Michaels Stores, each benefiting from Freshworks' solutions.

Financial

Freshworks Inc: Freshworks Reports Second Quarter 2025 Results

Freshworks reported a strong second quarter 2025, with an 18% year-over-year revenue increase to $204.7 million. The company achieved a 29% operating cash flow margin and a 27% adjusted free cash flow margin. Freshworks also announced a partnership with McLaren Racing, integrating its ITSM solution, Freshservice, into the McLaren Formula 1 Team's operations.

Partnership

Freshworks Partners with McLaren Racing to Enhance IT Operations in Formula 1 - Quiver Quantitative

Freshworks has entered a multi-year partnership with McLaren Racing, becoming an Official Partner of the McLaren Formula 1 Team. McLaren has integrated Freshworks' IT service management solution, Freshservice, to enhance IT operations and productivity during races. Freshworks' branding will be featured on McLaren's race cars and team kit for the 2025 season, starting with the Belgian Grand Prix.

Financial

Freshworks Inc. to Announce Second Quarter 2025 Financial Results on July 29, 2025 - Quiver Quantitative

Freshworks Inc. will announce its second quarter 2025 financial results on July 29, 2025, followed by a live audio webcast to discuss the results and business highlights. The event will be accessible via Freshworks' investor relations website.

Freshworks Inc Profile

Company Name

Freshworks Inc

Company Website

https://www.freshworks.com/

Year Founded

2010

HQ Location

2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Employees

1001-5000

Social

Financials

SERIES H