Friendbuy Overview
Friendbuy enhances customer acquisition and retention for e-commerce and B2B brands through its referral and loyalty program software. It is designed to increase customer lifetime value by leveraging existing customer networks. Friendbuy's platform is known for delivering quantifiable results, such as a 15% conversion rate from referred customers for SPANX and a referral program CPA that is 117 times cheaper than paid ads for Prose. The software supports enterprise-level operations, offering scalability and efficiency in building high-performing loyalty and referral programs. By integrating seamlessly with tools like Klaviyo, Friendbuy also enables brands like woom to boost email and SMS subscriber acquisition by 40%. This solution positions businesses to capitalize on word-of-mouth marketing, driving sustainable growth in competitive markets.
Use Cases
Customers recommend Referral Management, Engagement Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Friendbuy.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Friendbuy.
Friendbuy Use-Cases and Business Priorities: Customer Satisfaction Data
Friendbuy works with different mediums / channels such as Social Media. Facebook. and Instagram.
Friendbuy's features include Templates. and Friendbuy support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Friendbuy analytics capabilities include Analytics, and Custom Reports.
Reviews
"Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase, which makes our partnership all the more valuable. Friend...buy has been easy to use and optimize, and the service and attention we receive is consistently excellent." - Becky Chambers
Friendbuy, ClientCircle, InviteReferrals, UpViral, Talkable, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Friendbuy provides referral and loyalty program software for leading ecommerce and B2B brands. Customer acquisition and lifetime value are increased through these programs.
Popular Business Setting
for Friendbuy
Top Industries
- Apparel & Fashion
- Design
Popular in
- Mid Market
- Small Business
Friendbuy is popular in Apparel & Fashion, and Design, and is widely used by Mid Market, and Small Business,
Comprehensive Insights on Friendbuy Use Cases
What solutions does Friendbuy provide for Referral Management?
What solutions does Friendbuy provide for Engagement Management?
What Are the key features of Friendbuy for Loyalty Management?
How does Friendbuy address your Content Sharing Challenges?
15+ more Business Use Cases
102 buyers and buying teams have used Cuspera to assess how well Friendbuy solved their Referral Marketing needs. Cuspera uses 212 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
![]() |
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase, which makes our partnership all the more valuable. Friendbuy has been easy to use and optimize, and the ser...vice and attention we receive is consistently excellent. |
![]() |
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase. Testimonial By Becky C |
![]() |
The support we receive from Friendbuy, coupled with the visibility they provide into program performance, is unmatched. Testimonial By James D |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Becky Chambers Head of Retention Outdoor Voices |
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase, which makes our partnership all the more valuable. Friendbuy has been easy to use and optimize, and the ser...vice and attention we receive is consistently excellent. |
![]() Becky C Head of Retention Outdoor Voices |
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase. Testimonial By Becky C |
![]() James D Sr. Director of Customer Marketing & CRM Casper |
The support we receive from Friendbuy, coupled with the visibility they provide into program performance, is unmatched. Testimonial By James D |
Case Studies
CASE STUDY SPANX
Case Study Nuuly
Case Study Nuuly
Case Study Nuuly
Video
6 Workflows You Can Set Up Today For Your Best BFCM Yet

Friendbuy Competitors
Friendbuy Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (18) |
Custom Reports | Read Reviews (32) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (18) |
Custom Reports | Read Reviews (32) |
Software Failure Risk Guidance
?for Friendbuy
Overall Risk Meter
Top Failure Risks for Friendbuy
Friendbuy, Inc Profile
Company Name
Friendbuy, Inc
Company Website
https://www.friendbuy.com/HQ Location
925 N La Brea Ave , Los Angeles, CA 90038, US
Employees
11-50
Social
Financials
SEED
How efficiently Does Friendbuy manage your Social Media Analytics?