Friendlyway Overview

Friendlyway-secure-browser enhances secure browsing. Friendlyway products include various solutions for interactive customer engagement.

Here's the scoop on Friendlyway! We've gathered over 47 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Friendlyway, belong to a category of solutions that help Visitor Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Friendlyway is right for your needs? Our Cuspera AI engine can evaluate how Friendlyway fits your specific business needs, industry, and context. Get your personalized assessment report today.

Friendlyway supports business activities such as:

  • Promotion Management
  • Discount Management
  • Creating Contact List
  • Generation Of New Leads
  • Advertisement

Friendlyway can help you with many business goals, such as Enhance Customer Relationships, and Improve Digital And Social Presence. It can help manage these activities if you use Promotions Coupons Video etc. for these needs.

Friendlyway Construction Vertical is its biggest customer base.

Reviews

"...Very robust browser that blocks ads and threats alike. ...." Peer review by Verified Reviewer, Construction

Friendlyway Reviews

11 buyers and buying teams have used Cuspera to assess how well Friendlyway solved their Visitor Management needs. Cuspera uses 47 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Visitor Management needs.

Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities peers achieved using Friendlyway.

Other priorities:

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Use Cases

Peers recommend Promotion Management , Discount Management , Creating Contact List , as the business use cases that they have been most satisfied while using Friendlyway.

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Customer Stories

Achensee Tourism - Hospitality Tourism

friendlyway provided Achensee Tourism with digital signage and interactive kiosks. Achensee Tourism needed a modern way to guide and inform many visitors. friendlyway delivered a cloud-based platform... with wayfinding, video calls, and real-time information. The solution included outdoor kiosks and wall displays. Achensee Tourism saw 24/7 customer support and doubled operational cost efficiency for support teams. Over 1.6 million visitors benefited each year.

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BayWa AG - Retail

friendlyway Welcome 43 Pro kiosks with Microsoft Teams integration helped BayWa AG offer live video support in their building materials stores. BayWa faced challenges with expert staff not always on-...site and inefficient customer consultations. The kiosks let customers connect with central experts, make payments, and print documents in one session. Staff workload decreased, and customers got fast, expert advice. BayWa piloted the solution in two locations, improving service quality and efficiency.

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Hochschwarzwald Tourism - Tourism, Travel, And Hospitality

friendlyway Cloud Platform and Impress 43 kiosks helped Hochschwarzwald Tourism improve guest services. The region faced challenges with delivering consistent support across many towns and remote are...as. friendlyway provided interactive kiosks with real-time content, wayfinding, and live video support. The solution enabled 24/7 guest assistance without more staff. Tourism teams saw a 2x boost in efficiency and cost control. Guests and partners appreciated the new digital service points.

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inprotec GmbH - Manufacturing

friendlyway Visitor Management helped inprotec GmbH automate their visitor check-in process. The company used the Empire 22 Pro kiosk and friendlyway Cloud Platform to enable self-check-in, digital i...nstructions, and badge printing. This solution reduced receptionist workload and improved visitor satisfaction. Check-in became 10 times faster and costs dropped by 5 times. Compliance and security also improved with digital logging and notifications.

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Munich Government Service Center - Public Sector

friendlyway Cloud Platform and digital signage helped Munich Government Service Center manage visitor flow in a 43,000+ sq. foot building. The center receives over 5,000 visitors daily and needed bet...ter navigation and accessibility. friendlyway provided 294 digital signage devices, kiosks, and interactive screens. The solution included wayfinding, room signage, and ADA support. Visitors now get clear directions and information, improving efficiency and reducing congestion.

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CWS Cleanrooms - Pharmaceuticals

friendlyway Counter 12 tablet and visitor management software helped CWS Cleanrooms automate guest check-in. The site had no reception desk and needed to meet strict compliance for cleanroom access. ...The solution enabled self-registration, digital signatures, and Microsoft Teams video chat. Outlook integration allowed pre-registration and QR code check-in. CWS Cleanrooms improved efficiency, security, and compliance for visitor management.

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Popular Business Setting

for Friendlyway

Top Industries

  • Construction
  • Non-Profit Organization Management

Popular in

  • Enterprise
  • Small Business

IT and Other Capabilities

for Friendlyway

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.06/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.06/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.67/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.67/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.67/5 ★

Read Reviews (4)
Analytics

3.06/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.67/5 ★

Read Reviews (4)
Analytics

3.06/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Friendlyway

Top Failure Risks for Friendlyway

Vendor Profile Details

Company Name

friendlyway USA

Company Website

https://www.friendlyway.com/

HQ Location

Employees

51-100

Social

Facebook Linkedin

Financials

PRIVATE