Geckoboard Overview

Geckoboard creates real-time KPI dashboards that improve team performance. Key business data, metrics, and KPIs are made clear and easy to understand.

Use Cases

Customers recommend Customer Feedback Management, Helpdesk Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Geckoboard.

Other use cases:

  • Onboarding
  • Campaign Management
  • Content Sharing
  • Social Media Analytics
  • Advertisement
  • Sending & Publishing Communications
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Geckoboard.

Other priorities:

  • Launch New Products
  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Improve Visibility
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Geckoboard Use-Cases and Business Priorities: Customer Satisfaction Data

Geckoboard works with different mediums / channels such as Mass Media. and Television.

Geckoboard's features include Dashboard, Ticketing, Widgets, etc. and Geckoboard support capabilities include Chat Support, Email Support, Phone Support, etc. also Geckoboard analytics capabilities include Analytics, and Custom Reports.

Reviews

"Geckoboard has eliminated the frustration of waiting for reports in order to make smart business decisions. Now we have access to live metrics and can act immediately to take advantage of new opportunities. It’s reliable, it works and it’s worth eve...ry nickel." - John Andrews

Geckoboard, Dundas BI, Grow, Zoho Analytics, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Geckoboard

Top Industries

  • Information Technology and Services
  • Consumer Services
  • Accounting

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Geckoboard is popular in Information Technology And Services, Consumer Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Geckoboard Use Cases

What Are the key features of Geckoboard for Customer Feedback Management?

What solutions does Geckoboard provide for Helpdesk Management?

How does Geckoboard facilitate Competitive Intelligence?

What Are the key features of Geckoboard for Onboarding?

What solutions does Geckoboard provide for Campaign Management?

35+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Geckoboard solved their Business Intelligence needs. Cuspera uses 2481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Geckoboard testimonial

John Andrews

Founder

Bestpass

Geckoboard has eliminated the frustration of waiting for reports in order to make smart business decisions. Now we have access to live metrics and can act immediately to take advantage of new opportunities. It’s reliable, it works and it’s worth every nickel. Testimonial By John Andrews
Geckoboard testimonial

Sandeep Jindal

Head of Customer Support

Furlenco

With Customer Experience I believe if you just can just ensure that every single day is a great day you will eventually have a great week, and a great month. Testimonial By Sandeep Jindal
Geckoboard testimonial

Felix Starzer

Head of Customer Care

Staffbase

A lot of customer reviews mention the Staffbase support as superb which helps to keep the C-Level backing our support organization, helping us to decide and revolutionize processes and tools in a fast manner. Testimonial By Felix Starzer
CUSTOMERS TESTIMONIALS
Geckoboard testimonial

John Andrews

Founder

Bestpass

Geckoboard has eliminated the frustration of waiting for reports in order to make smart business decisions. Now we have access to live metrics and can act immediately to take advantage of new opportunities. It’s reliable, it works and it’s worth every nickel. Testimonial By John Andrews
Geckoboard testimonial

Sandeep Jindal

Head of Customer Support

Furlenco

With Customer Experience I believe if you just can just ensure that every single day is a great day you will eventually have a great week, and a great month. Testimonial By Sandeep Jindal
Geckoboard testimonial

Felix Starzer

Head of Customer Care

Staffbase

A lot of customer reviews mention the Staffbase support as superb which helps to keep the C-Level backing our support organization, helping us to decide and revolutionize processes and tools in a fast manner. Testimonial By Felix Starzer

Case Studies

COMPANY INDUSTRY CASE STUDIES
Geckoboard case study
Apparel & Fashion
Apparel & Fashion
CASE STUDY Jigsaw

Dashboards improved Jigsaw's customer service efficiency and data use, resulting in better team performance and decision-making.

Read More
Geckoboard case study
Automotive
Automotive
Case Study COBB Tuning

How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month

Read More
Geckoboard case study
Accounting
Accounting
Case Study Finstrat Management

How Finstrat dashboards can help SaaS companies gain investment and grow, with Geckoboard

Read More

Video

Introducing Geckoboard - Professional KPI dashboards.

Video Thumbnail

Frequently Asked Questions(FAQ)

for Geckoboard

What is Geckoboard?

Geckoboard is a Business Intelligence Software. Geckoboard is an online solution for collecting, visualizing and sharing the main data that drives a business. Users can configure their dashboards based on team and company needs. Geckoboard also offers secure sharing links that allow users to share the metrics within and outside the office.

It can set up in minutes as it connects directly with the tools that are used every day, simply pick metrics and visualize how you want them - no developer required. The dashboard loops feature helps users to cycle through multiple dashboards and choose the metrics they need.

Geckoboard is suitable for businesses of all sizes and also offers an iOS app. It maximizes the clarity and effectiveness of the dashboard with simple design tips on sizing, grouping, and labelling. Data can be imported from applications such as Bitly, Airbrake, Google Analytics, Salesforce, Delighted, Trello, SendGrid, Facebook Ads, Zendesk and more. Users can also upload data from Excel spreadsheets and Google sheets. Custom data integrations are also possible.

What is Geckoboard used for?

Geckoboard is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Customer Feedback Management, Helpdesk Management and Competitive Intelligence .

What are the top features of Geckoboard?

Dashboard, Ticketing and Widgets are some of the top features of Geckoboard.

Who uses Geckoboard?

Geckoboard is used by Information Technology And Services, Consumer Services and Accounting among other industries.

What are Geckoboard alternatives?

Dundas BI, Grow and Zoho Analytics are popular alternatives for Geckoboard.

Where is Geckoboard located?

Geckoboard is headquartered at 3rd Floor, 60 Worship St, London EC2A 2EZ, UK.
lightning

Peers used Geckoboard for customer feedback management and helpdesk management

Geckoboard Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (3)
Analytics

4.59/5

Read Reviews (74)
Custom Reports

3.95/5

Read Reviews (602)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.07/5

Read Reviews (3)
Analytics

4.59/5

Read Reviews (74)
Custom Reports

3.95/5

Read Reviews (602)

Software Failure Risk Guidance

?

for Geckoboard

Overall Risk Meter

Low Medium High

Top Failure Risks for Geckoboard

Geckoboard Profile

Company Name

Geckoboard

Company Website

https://www.geckoboard.com/

Year Founded

2010

HQ Location

3rd Floor, 60 Worship St, London EC2A 2EZ, UK

Employees

11-50

Social

Financials

SEED