Geckoboard: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Geckoboard
Brand: Geckoboard
Rating: 4.49 (2481 reviews)

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(2481)

Geckoboard | Effortlessly build and share dashboards to keep teams informed.

Geckoboard Overview

Geckoboard creates real-time KPI dashboards that improve team performance. Key business data, metrics, and KPIs are made clear and easy to understand.

Use Cases

Customers recommend Customer Feedback Management, Helpdesk Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Geckoboard.

Other use cases:

Onboarding
Campaign Management
Content Sharing
Social Media Analytics
Advertisement
Sending & Publishing Communications
Engaging And Following Up

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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Geckoboard.

Other priorities:

Launch New Products
Acquire Customers
Increase Customer Life Time Value
Improve Efficiency
Improve Visibility
Improve Internal Communications
Enter New Markets Internationally Or Locally
Build Brand Awareness
Improve Brand Engagement

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Geckoboard Use-Cases and Business Priorities: Customer Satisfaction Data

Geckoboard works with different mediums / channels such as Mass Media. and Television.

Geckoboard's features include Dashboard, Ticketing, Widgets, etc. and Geckoboard support capabilities include Chat Support, Email Support, Phone Support, etc. also Geckoboard analytics capabilities include Analytics, and Custom Reports.

Reviews

"At a glance, everyone in our organization can instantly see how we’re doing. And it looks fantastic – large, easy to read, and intuitive!" - Mike Johnson

Geckoboard, Dundas BI, Grow, Zoho Analytics, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Geckoboard

Top Industries

Information Technology and Services
Consumer Services
Accounting

Popular in

Mid Market
Small Business
Enterprise

Geckoboard is popular in Information Technology And Services, Consumer Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Geckoboard Use Cases

What solutions does Geckoboard provide for Customer Feedback Management?

How can Geckoboard enhance your Helpdesk Management process?

What benefits does Geckoboard offer for Competitive Intelligence?

How can Geckoboard optimize your Onboarding Workflow?

How efficiently Does Geckoboard manage your Campaign Management?

35+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Geckoboard solved their Business Intelligence needs. Cuspera uses 2481 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Mike Johnson President/COO Locus Robotics	At a glance, everyone in our organization can instantly see how we’re doing. And it looks fantastic – large, easy to read, and intuitive! Testimonial By Mike Johnson
Jesper Rosenkrantz Head of Support Capture One	Capture One is a powerful photo editing application. We’re based in Copenhagen, have a Support team of 14 agents and use Zendesk Support as our ticketing system. Our Geckoboard dashboard helps us keep track of whether we are reaching our targets and to share our key support numbers to the company l...eaders and the rest of the organization. Testimonial By Jesper Rosenkrantz
Kristian Marquez Managing Director Finstrat Management	I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez

CUSTOMERS	TESTIMONIALS
Mike Johnson President/COO Locus Robotics	At a glance, everyone in our organization can instantly see how we’re doing. And it looks fantastic – large, easy to read, and intuitive! Testimonial By Mike Johnson
Jesper Rosenkrantz Head of Support Capture One	Capture One is a powerful photo editing application. We’re based in Copenhagen, have a Support team of 14 agents and use Zendesk Support as our ticketing system. Our Geckoboard dashboard helps us keep track of whether we are reaching our targets and to share our key support numbers to the company l...eaders and the rest of the organization. Testimonial By Jesper Rosenkrantz
Kristian Marquez Managing Director Finstrat Management	I would say that 99 times out of 100, investors have never seen anything like this before - it really impresses them and blows them away. Testimonial By Kristian Marquez

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Veho Transportation/Trucking/Railroad	Transportation/Trucking/Railroad	CASE STUDY Veho Veho's Help Desk improved First Touch Resolution by 41% with Geckoboard, achieving complete workload oversight. Read More
Diggerland Hospitality	Hospitality	Case Study Diggerland How an Diggerland Company Improved Their Conversion Rate by 33% Read More
COBB Tuning Automotive	Automotive	Case Study COBB Tuning How simplicity and focus has helped COBB Tuning maintain a CSAT score of 95% with 10,000 tickets per month Read More

Video

Introducing Geckoboard - Professional KPI dashboards.

Frequently Asked Questions(FAQ)

for Geckoboard

What is Geckoboard?

Geckoboard is a Business Intelligence Software. Geckoboard is an online solution for collecting, visualizing and sharing the main data that drives a business. Users can configure their dashboards based on team and company needs. Geckoboard also offers secure sharing links that allow users to share the metrics within and outside the office.

It can set up in minutes as it connects directly with the tools that are used every day, simply pick metrics and visualize how you want them - no developer required. The dashboard loops feature helps users to cycle through multiple dashboards and choose the metrics they need.

Geckoboard is suitable for businesses of all sizes and also offers an iOS app. It maximizes the clarity and effectiveness of the dashboard with simple design tips on sizing, grouping, and labelling. Data can be imported from applications such as Bitly, Airbrake, Google Analytics, Salesforce, Delighted, Trello, SendGrid, Facebook Ads, Zendesk and more. Users can also upload data from Excel spreadsheets and Google sheets. Custom data integrations are also possible.

What is Geckoboard used for?

Geckoboard is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Customer Feedback Management, Helpdesk Management and Competitive Intelligence .