Get Satisfaction Overview
Get Satisfaction is a customer engagement platform that connects companies with customers to foster relationships and improve brand engagement. It increases satisfaction, reduces support costs, and attracts prospects.
Use Cases
Customers recommend Engagement Management, Collaboration, Communication Management, as the business use cases that they have been most satisfied with while using Get Satisfaction.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Get Satisfaction.
Get Satisfaction Use-Cases and Business Priorities: Customer Satisfaction Data
Get Satisfaction works with different mediums / channels such as E-Mail.
Get Satisfaction's features include Alerts: Popups & Notifications. and Get Satisfaction support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Get Satisfaction analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Great filteringIntegrates with Gira (ticketing and project management for product teams)Offers many widgets to customize look and feel...." Peer review by Verified User, Director in Marketing, Internet
Get Satisfaction, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Get Satisfaction
Top Industries
- Information Technology and Services
- Computer Software
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
Get Satisfaction is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Get Satisfaction Use Cases
What benefits does Get Satisfaction offer for Engagement Management?
How can Get Satisfaction optimize your Collaboration Workflow?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Get Satisfaction solved their Community Management needs. Cuspera uses 185 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Peers used Get Satisfaction for engagement management and collaboration
Get Satisfaction Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (24) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (24) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Get Satisfaction
Top Failure Risks for Get Satisfaction
Getsatisfaction Profile
HQ Location
29 W 35th Street. 8th Floor New York, NY 10001
Employees
1-10
Social
Financials
SEED
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