GhostDraft Overview

GhostDraft enables insurers to enhance customer interactions through advanced Customer Communications Management (CCM). It offers tools for crafting tailored customer experiences, improving communication efficiency, and increasing agility in response to market demands. Insurers can leverage GhostDraft to design personalized documents and communications that resonate with their clients, fostering stronger relationships. The platform's capabilities allow for seamless integration into existing workflows, ensuring that insurers remain responsive and connected with their customers. A notable feature is its adaptability, which supports insurers in maintaining up-to-date and relevant communications in a rapidly changing industry landscape.

Use Cases

Customers recommend Engaging And Following Up, Lead Engagement, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using GhostDraft.

Other use cases:

  • Product Marketing
  • Communication Management
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Business Priorities

Launch New Products and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using GhostDraft.

Other priorities:

  • Enter New Markets Internationally Or Locally
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GhostDraft Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Meet your customers changing needs with the leading digital engagement technology for top insurers...." Peer review from GhostDraft

GhostDraft, belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GhostDraft enables insurers to enhance customer experiences and efficiency with advanced CCM. Greater agility in communications is achieved through their innovative solutions.

Popular Business Setting

for GhostDraft

Top Industries

  • Insurance

Popular in

  • Mid Market

GhostDraft is popular in Insurance, and is widely used by Mid Market,

Comprehensive Insights on GhostDraft Use Cases

What makes GhostDraft ideal for Engaging And Following Up?

Case Studies

Insurance

CASE STUDY United Heritage Insurance

GhostDraft helped United Heritage Insurance automate and standardize their customer communications. United Heritage replaced manual, inconsistent document processes with GhostDraft’s CCM solution, in...tegrated with Sapiens Stingray. The new system lets them create, modify, and deliver documents in a collaborative environment with version control. They now produce consistent, compliant communications more efficiently. GhostDraft also reduced template maintenance and improved reliability, cutting costs and boosting productivity.

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Insurance

CASE STUDY A leading property and casualty (P&C) insurer

GhostDraft helped a leading property and casualty insurer improve its claims process. The insurer needed to personalize claims correspondence and improve adjuster efficiency. GhostDraft delivered a c...loud-based CCM and document automation solution. Business users gained control over document creation and workflows. The insurer reduced total costs by 20% and increased speed to customer by 50%.

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Insurance

CASE STUDY Arrowhead General Insurance

Instec and GhostDraft helped Arrowhead General Insurance speed up their market launch. Arrowhead needed a platform for small and mid-sized accounts and fast book migration. They used Instec’s self-co...nfiguration tools and GhostDraft to build custom coverages and forms. The first three states went live in under nine months. Now, the system manages about 70,000 policies across all 50 states and the District of Columbia, with a premium value close to $200 million.

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Legal Services

CASE STUDY Gowlings

GhostDraft helped Gowlings, a large international law firm, automate document creation and standardize processes. Gowlings used GhostDraft to speed up legal document production and improve accuracy. ...The firm integrated GhostDraft into three applications in less than a year. About 70 people at Gowlings use GhostDraft, and this number is growing. Since 2013, Gowlings has generated almost one million documents and uses over 1,500 templates with GhostDraft. The solution saves time, reduces errors, and supports ongoing process improvements.

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Insurance

CASE STUDY One of the nation’s largest physician-owned medical malpractice insurers

GhostDraft helped a top physician-owned medical malpractice insurer launch a new product line and subsidiary fast. The insurer faced delays from old systems and risked missing business goals. GhostDr...aft’s platform let business users quickly create, test, and deliver policy documents. The insurer met production schedules and launched on time. GhostDraft improved document control, compliance, and workflow efficiency.

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Insurance

CASE STUDY Harford Mutual Insurance Group

GhostDraft CCM helped Harford Mutual Insurance Group modernize its policy administration and agent portal. The company replaced a 25-year-old legacy system to boost straight-through processing from u...nder 10% to 54%. Agents now quote, bind, and issue policies in real time, improving speed and customer experience. The project doubled premium volume through the agent portal. Harford Mutual also decommissioned legacy systems and automated document delivery for agents.

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GhostDraft Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.97/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for GhostDraft

Top Failure Risks for GhostDraft

GhostDraft, Inc News

Customer

HAI Group Implements GhostDraft to Streamline Forms Management

HAI Group has implemented GhostDraft to improve its forms management process, enhancing customer communications and operational efficiency.

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Customer

Mutual of Enumclaw Selects GhostDraft to Enhance Member Communications

Mutual of Enumclaw chooses GhostDraft to improve member communications using their cloud-based document automation solutions.

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Product

Modernize Customer Communication Experiences with the New GhostDraft and Guidewire Cloud-Native Integrations - StockTitan

GhostDraft and Guidewire have integrated their cloud-native platforms to modernize customer communication experiences.

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Product

Modernize Customer Communication Experiences with the New GhostDraft and Guidewire Cloud-Native Integrations - Business Wire

GhostDraft integrates with Guidewire Cloud to enhance customer communication.

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GhostDraft, Inc Profile

Company Name

GhostDraft, Inc

Company Website

https://www.ghostdraft.com/

HQ Location

Toronto, ON

Employees

201-500

Social

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Financials

PRIVATE