GitBook Overview

GitBook transforms product documentation into a seamless experience with its branch-based Git workflow. This platform eliminates the need for custom documentation solutions, offering fully-hosted, visually appealing docs that integrate smoothly with your product. GitBook supports collaboration, allowing teams to work efficiently within a Git-based environment. Over 30,000 teams leverage its capabilities to streamline documentation processes and enhance user success. The platform also provides powerful publishing tools and analytics to measure and improve key performance indicators. GitBook simplifies the documentation workflow, making it a valuable tool for managing and enhancing user learning experiences.

Use Cases

Customers recommend Collaboration, Sales Document Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using GitBook.

Other use cases:

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using GitBook.

Other priorities:

See all business priorities See less business priorities

GitBook Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...GitBook is a modern publishing toolchain...." Peer review

GitBook, belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GitBook is a knowledge management tool for engineering teams that simplifies knowledge sharing. It offers docs-as-code support and AI-powered search & insights.

Popular Business Setting

for GitBook

Top Industries

  • Computer Software
  • Education

Popular in

  • Mid Market
  • Large Enterprise

GitBook is popular in Computer Software, and Education, and is widely used by Mid Market, and Large Enterprise,

Comprehensive Insights on GitBook Use Cases

What benefits does GitBook offer for Collaboration?

What Are the key features of GitBook for Sales Document Management?

How does GitBook address your Sending & Publishing Communications Challenges?

Case Studies

Computer Software

CASE STUDY Bucket

GitBook helps Bucket deliver high-quality developer documentation. Bucket switched from ReadMe to GitBook for better design and customization. GitBook’s GitHub Sync and branch-based review workflows ...made documentation updates easier. The team now manages API docs and SDK changes more efficiently. Bucket plans to use feature-flagged documentation for even more adaptive content. GitBook’s integrations and design help Bucket onboard developers faster.

Read more →
Information Technology and Services

CASE STUDY Immuta

GitBook helped Immuta improve its documentation workflows. Immuta moved from a complex, homegrown system to GitBook’s collaborative platform. The team used GitHub Sync to migrate markdown files quick...ly. The new WYSIWYG interface made it easy for more people to contribute. Immuta saw better workflows and more collaboration. Leadership believes better docs reduce support costs and save time.

Read more →
Information Technology and Services

CASE STUDY Relay.app

Relay.app used GitBook to create support-driven documentation for their AI automation platform. Their team added new documentation for every common support question, keeping content current as the pr...oduct evolved. GitBook’s simple interface let anyone on the team update docs quickly. They synced GitBook with their codebase to power an AI support bot. This approach improved support speed, team efficiency, and made documentation a core part of their AI-powered customer support system.

Read more →
Information Technology and Services

CASE STUDY Whereby

GitBook helps Whereby create clear, accessible API documentation for developers. Whereby switched from custom sites and Help Scout to GitBook for its ease of use and flexibility. The team uses GitBoo...k for API references, tutorials, and end-user guides. Features like Preview and Git Sync let engineers and community members contribute easily. GitBook supports OpenAPI specs and interactive API docs, streamlining Whereby's documentation workflow.

Read more →
Computer Software

CASE STUDY Trunk

GitBook helped Trunk keep their documentation up to date by syncing with their Git repo. Trunk moved from ReadMe to GitBook for better design and easier version control. Git Sync let them edit docs l...ocally or in bulk, with changes updating automatically. Trunk used custom linters to check for errors before publishing. The team found onboarding fast and easy, with engineers able to start editing right away.

Read more →
Marketing and Advertising

CASE STUDY Batch

GitBook helped Batch centralize and improve their documentation. Before, Batch used a custom setup that was hard for non-technical staff to update. With GitBook, the team migrated content easily usin...g Git Sync and found the interface simple to use. Now, all documentation is in one place and matches Batch’s brand. Batch plans to use GitBook’s analytics to learn how customers use their docs.

Read more →

GitBook Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.60/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.60/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for GitBook

Top Failure Risks for GitBook

GitBook Profile

Company Name

GitBook

Company Website

https://www.gitbook.com/

HQ Location

3, Cours Charlemagne, Lyon, Auvergne-Rhône-Alpes 69002, FR

Employees

11-50

Social

Linkedin Twitter

Financials

SEED