Globitel SpeechLog Call Recorder Overview

Globitel’s SpeechLog Call Recorder tracks, indexes, and retrieves call center phone calls efficiently. Learn more about seamless integration here!

Use Cases

Customers recommend Call Recording, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Globitel SpeechLog Call Recorder .

Other use cases:

  • Tracking & Monitoring Communications
  • Call Searching
  • Contacts History
  • Customer Feedback Management
  • Advertisement
  • Sending & Publishing Communications
  • Customise Loyalty Program
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Globitel SpeechLog Call Recorder .

Other priorities:

  • Enhance Customer Relationships
  • Improve Visibility
  • Improve Internal Communications
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Globitel SpeechLog Call Recorder Use-Cases and Business Priorities: Customer Satisfaction Data

Globitel SpeechLog Call Recorder works with different mediums / channels such as Phone Calls.

Globitel SpeechLog Call Recorder 's features include Recording, and Personalization. and Globitel SpeechLog Call Recorder support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Globitel SpeechLog Call Recorder analytics capabilities include Analytics, and Custom Reports.

Reviews

"...SpeechLog Recording System provides comprehensive call recording that adapts to the unique operational requirements of any enterprise...." Peer review

Globitel SpeechLog Call Recorder , Plivo, InteliWISE Live Chat, iovox, Callr, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Globitel SpeechLog Call Recorder Use Cases

What Are the key features of Globitel SpeechLog Call Recorder for Call Recording?

How does Globitel SpeechLog Call Recorder facilitate Helpdesk Management?

How efficiently Does Globitel SpeechLog Call Recorder manage your Engagement Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Globitel SpeechLog Call Recorder solved their Contact Center Software needs. Cuspera uses 281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

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Peers used Globitel SpeechLog Call Recorder for call recording and helpdesk management

Globitel SpeechLog Call Recorder Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.26/5

Read Reviews (11)
Custom Reports

4.20/5

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.26/5

Read Reviews (11)
Custom Reports

4.20/5

Read Reviews (11)

Software Failure Risk Guidance

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for Globitel SpeechLog Call Recorder

Overall Risk Meter

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Top Failure Risks for Globitel SpeechLog Call Recorder

Globitel Feeds

Globitel and Knowmax Announce Strategic Partnership to Revolutionize Customer Experience

Globitel and Knowmax form a strategic partnership to enhance customer experiences by integrating AI technologies with human expertise.

16/09/2024 - source

Globitel collaborates with a telecom operator in Saudi Arabia to Enhance Customer Experience at their branches using SpeechLog Retail

Riyadh, 26 May 2024 [Riyadh, Saudi Arabia] – Globitel, a leading provider of innovative CX and telecom solutions, is proud to announce its collaboration with one of the major telecom operators in Saudi Arabia, to expand the implementation of SpeechLog Retail across their branches.This initiative came after a successful implementation of SpeechLog Retail on a ...

The post Globitel collaborates with a telecom operator in Saudi Arabia to Enhance Customer Experience at their branches using SpeechLog Retail appeared first on Globitel.

25/05/2024 - source

Celebrating a Meaningful Partnership: Globitel launches WFM Retail with a major operator in KSA to manage their branches.

Riyadh, 14 May 2024 Globitel, a leading telecom solutions company, is honored to announce its impactful collaboration with a major operator in KSA to implement Workforce Management (WFM) for their shops and branches across the kingdom. The operator has been using Globitel’s Workforce Management to optimize their call center operations for more than 10 years ...

The post Celebrating a Meaningful Partnership: Globitel launches WFM Retail with a major operator in KSA to manage their branches. appeared first on Globitel.

13/05/2024 - source

Globitel Profile

Company Name

Globitel

Company Website

https://www.globitel.com/

HQ Location

Karadsheh Plaza - Wasfi Al Tal Street - 3rd floor, P.O. Box 1786, Amman, 11821, JO

Employees

51-100

Social

Financials

PRIVATE