Gnatta Overview
Gnatta offers a highly configurable omnichannel tool connecting customers, teams, suppliers, and systems. Customer communication technology is done better with seamless integration.
Use Cases
Customers recommend Contact List Management, Communication Management, Social Media Management, as the business use cases that they have been most satisfied with while using Gnatta.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Gnatta.
Gnatta Use-Cases and Business Priorities: Customer Satisfaction Data
Gnatta works with different mediums / channels such as Social Media, and E-Mail,
Gnatta's features include Personalization.
Reviews
"...Using the bespoke Gnatta workflow engine, a combination of AI and automation are deployed alongside human advisors to ensure every inbound and outbound contact is managed by the right person or process, using the right information, at the right time...." Peer review
Gnatta, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Gnatta Use Cases
How does Gnatta address your Contact List Management Challenges?
How can Gnatta enhance your Communication Management process?
8+ more Business Use Cases
13 buyers and buying teams have used Cuspera to assess how well Gnatta solved their Live Chat needs. Cuspera uses 180 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
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Gnatta AI Assistant Sneak Peak
Peers used Gnatta for contact list management and communication management
Gnatta Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (39) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (39) |
| Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for Gnatta
Top Failure Risks for Gnatta
Gnatta Profile
Company Name
Gnatta
Company Website
https://gnatta.com/HQ Location
18 Finsbury Square, London, London EC2A 1AH, GB
Employees
11-50
Social
Financials
PRIVATE
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How efficiently Does Gnatta manage your Social Media Management?