Customer stories

Product Business Settings

GoCardless is popular in Marketing And Advertising, Non-Profit Organization Management, and Information Technology And Services industries and is widely used by Small Business, Mid Market.

Integrations

Revenue Management
Other Demand Generation
Proposal Management
Lead Generation

GoCardless Product Overview

GoCardless simplifies payment processing for businesses of all sizes with a focus on eliminating the complexities of traditional payment systems. It is trusted by over 100,000 businesses globally, offering a hassle-free solution that integrates seamlessly with more than 350 systems. This approach ensures businesses can collect payments efficiently and reliably. As an official partner of Swim England, GoCardless demonstrates its capability to cater to diverse industry needs. The platform supports a frustration-free payment experience, making it an ideal choice for companies seeking to streamline their financial transactions without sacrificing reliability or ease of use.

How satisfied the customers are with GoCardless use-cases

Reviews

"...We are collecting direct debit payments for rent for tenants and also for mentoring clients where they have split the cost over a year...." Peer review by Administrator

GoCardless Customer Insights, Testimonials and Case Studies

 

Octopus Energy and GoCardless Complete 12bn Direct Debit Migration

Octopus Energy has completed a significant migration of 12 billion in direct debit payments to GoCardless, enhancing payment speed and efficiency for 5.5 million customer mandates. This collaboration... enables faster refunds and automates transaction processes, allowing Octopus to focus on complex customer queries. GoCardless CEO Hiroki Takeuchi highlights the partnership's role in simplifying life through technology.

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Plum - Financial Services - Medium

GoCardless helped Plum automate recurring payments and reduce payment failures. Plum saw payment failures drop from 3.6% to 0.48% in three months using Success+. Monthly deposits increased by 131% si...nce November 2019. 70% of customer payments now go through GoCardless. Plum can now focus on product innovation instead of chasing payments. GoCardless provides a stable, cost-effective payment solution for Plum's financial services app.

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JustGiving - Internet

GoCardless helped JustGiving improve its online fundraising payments. JustGiving switched to GoCardless to lower costs and offer more flexible bank payments. After switching, bank payment creation ro...se 18% month-on-month and failed payments dropped 10%. GoCardless enabled JustGiving to support more fundraisers and repeat donations. The migration moved 54,000 mandates with no losses. JustGiving now plans to use Instant Bank Pay for low-cost, one-off payments.

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DocuSign - Computer Software

DocuSign used GoCardless to offer a new payment method for subscription payments. Before GoCardless, DocuSign missed out on customers in some countries. After integrating GoCardless with Zuora, 11% o...f new customers chose GoCardless, with higher rates in the Netherlands and Germany. Customers using GoCardless spent 14% more on average. Retention rates for GoCardless payers reached 70%, higher than credit cards and PayPal. Overall conversion rates increased by 10% after adding GoCardless as a payment option.

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Plum - Financial Services

Plum uses GoCardless to automate recurring payments for its money management app. The company needed a reliable way to move money and reduce payment failures. With GoCardless and Success+, Plum cut p...ayment failures from 3.6% to 0.48% and saw a 131% increase in monthly deposits. Protect+ helped Plum save over £38,000 in nine months by fighting fraud. Plum also improved failed payment collection by 7.5 times.

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Bike Club - Consumer Services

GoCardless helps Bike Club manage recurring and one-off payments for its kids' bike subscription service. Bike Club collects 90% of its annual revenue through GoCardless, saving about three full-time... employees per year, or £100,000 in overhead. The company recovered £200,000 in failed payments over 18 months using Success+. Fraud rates dropped from 8% to 3% after switching to Instant Bank Pay. GoCardless made payments easier and improved profit margins for Bike Club.

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Welcome to the new era of payments

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Peers used GoCardless for payment management and workflow management

GoCardless Competitors

GoCardless Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)

GoCardless Integrations

GoCardless integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.67/5 ★

Read Reviews (34)
Data Import

4.35/5 ★

Read Reviews (19)

Chargebee Subscription Management

4.75 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Recurly

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

sticky.io Platform

4.41 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Jotform

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PandaDoc

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Exact Data

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for GoCardless

Atex Advertising

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Beacon

4.35 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Docusign

4.68 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Chargebee Subscription Management

4.75 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for GoCardless

Overall Risk Meter

Low Medium High

Top Failure Risks for GoCardless

GoCardless News

Partnership
 

UK Fintech GoCardless Broadens Partnership with Strategic Imperatives

GoCardless has expanded its partnership with Strategic Imperatives by integrating its Outbound Payments functionality into the Elevate IQ platform. This enhancement automates account-to-account payment processes, improving efficiency and customer experience for telecom and utility providers. The integration also includes GoCardless' Success+ engine, boosting payment recovery and data security.

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Partnership
 

Strategic Imperatives Expands GoCardless Integration To Automate End-To ...

Strategic Imperatives has expanded its integration with GoCardless to automate end-to-end payment processes. This enhancement aims to streamline payment operations for businesses, leveraging GoCardless's payment processing capabilities.

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Product
 

Fintech GoCardless Introduces MCP : An AI-Native Solution For Bank ...

GoCardless has launched the Model Context Protocol (MCP), an AI-native tool that allows developers and merchants to interact with its bank payment platform using natural language. MCP simplifies payment system integration by enabling users to connect large language models directly to GoCardless, facilitating faster and more intuitive setup processes. This innovation aims to democratize bank payments and enhance user engagement across various sectors.

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Product
 

GoCardless introduces MCP

GoCardless has launched the Model Context Protocol (MCP), an AI-native tool that allows businesses to communicate with the platform using natural language. This tool enables developers to use their preferred Large Language Model (LLM) for streamlined integration and instant business intelligence, enhancing the ease of integrating GoCardless into websites and platforms.

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GoCardless Profile

Company Name

GoCardless

Company Website

https://gocardless.com/

HQ Location

Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

Employees

251-500

Social

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Financials

SERIES G