GoCardless Overview

GoCardless simplifies payment processing for businesses of all sizes with a focus on eliminating the complexities of traditional payment systems. It is trusted by over 100,000 businesses globally, offering a hassle-free solution that integrates seamlessly with more than 350 systems. This approach ensures businesses can collect payments efficiently and reliably. As an official partner of Swim England, GoCardless demonstrates its capability to cater to diverse industry needs. The platform supports a frustration-free payment experience, making it an ideal choice for companies seeking to streamline their financial transactions without sacrificing reliability or ease of use.

Use Cases

Customers recommend Payment Management, Workflow Management, Contract Management, as the business use cases that they have been most satisfied with while using GoCardless.

Other use cases:

  • Digital Signature
  • Coaching
  • Products & Pricelist Management
  • Engaging And Following Up
  • Cause Marketing
  • Communication Management
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using GoCardless.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

GoCardless Use-Cases and Business Priorities: Customer Satisfaction Data

GoCardless's features include Dashboard, Alerts: Popups & Notifications, and Feedback Surveys. and GoCardless support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also GoCardless analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It recently came to our attention that GoCardless had implemented something on their customer sign-up forms for customers to state that their bank account required multiple signatories...." Peer review by Anonymous Reviewer

Peer review evidence (same sources as the product rating summary)

"...The fact that they specialise in managing my payment online with a simple and easy tool...." Peer review by User
"...We wanted a solution that would integrate easily into our existing workflows and that could provide solid reporting. ..." Reduce operational costs
"...Pay as you go pricing, with low transaction fees and no monthly contract...." Improve cash flow

GoCardless, Square Payments, Stripe Connect, Stripe Payments, Adyen, etc., all belong to a category of solutions that help Payment Gateways. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GoCardless simplifies recurring payments. Businesses are enabled to collect payments directly from bank accounts.

Popular Business Setting

for GoCardless

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

GoCardless is popular in Marketing And Advertising, Non-Profit Organization Management, and Information Technology And Services and is widely used by Small Business, and Mid Market,

GoCardless Customer wins, Customer success stories, Case studies

How does GoCardless address your Payment Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well GoCardless solved their Payment Gateways needs. Cuspera uses 457 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Payment Gateways needs.

 

35, 000+ Businesses Have Selected GoCardless for Open Banking Payments

GoCardless has announced that over 35,000 businesses have adopted its open banking payment solutions, highlighting the company's success in democratizing access to this technology. The platform's fea...tures, such as intelligent routing and a bank guess feature, enhance user experience and reliability. This growth underscores GoCardless's role in advancing 'Pay by Bank' solutions, offering businesses a cost-effective and secure alternative to traditional card payments.

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Communicate Telecoms selects GoCardless to accelerate payout timings

Communicate Telecoms has expanded its partnership with GoCardless by adopting the AI-powered Same Day Settlement+ tool to enhance payout timings. This tool allows payments to be settled on the same d...ay, improving cash flow and enabling strategic investments. The partnership, which began seven years ago, has already achieved a 99.71% payment success rate through GoCardless' Direct Debit solution integrated with Xero.

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Octopus Energy and GoCardless Complete 12bn Direct Debit Migration

Octopus Energy has completed a significant migration of 12 billion in direct debit payments to GoCardless, enhancing payment speed and efficiency for 5.5 million customer mandates. This collaboration... enables faster refunds and automates transaction processes, allowing Octopus to focus on complex customer queries. GoCardless CEO Hiroki Takeuchi highlights the partnership's role in simplifying life through technology.

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Cuckoo Broadband - Telecommunications - Telecommunications

GoCardless helped Cuckoo Broadband automate monthly billing and improve payment collection. Cuckoo used GoCardless API to onboard customers and handle recurring payments. With Instant Bank Pay, 86% o...f failed payments were resolved within 48 hours, cutting the process from 21 days to as little as 7. This reduced service disruption and admin time. Cuckoo also uses Verified Mandates for added security against fraud.

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Plum - Financial Services - Financial Services

GoCardless helped Plum automate recurring payments and reduce payment failures. Plum saw payment failures drop from 3.6% to 0.48% in three months using Success+. Monthly deposits increased by 131% si...nce November 2019. 70% of customer payments now go through GoCardless. Plum can now focus on product innovation instead of chasing payments. GoCardless provides a stable, cost-effective payment solution for Plum's financial services app.

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JustGiving - Internet - Internet

JustGiving used GoCardless to increase bank payment adoption for online fundraising. After switching from their previous provider, JustGiving saw an 18% rise in month-on-month bank payment creation a...nd a 10% drop in failed payments. GoCardless enabled JustGiving to offer recurring payments and support more fundraising products. The migration of 54,000 Direct Debit mandates was completed without loss. JustGiving now plans to expand globally and trial open banking for future payments innovation.

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Welcome to the new era of payments

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Peers used GoCardless for payment management and workflow management

GoCardless Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for GoCardless

Overall Risk Meter

Low Medium High

Top Failure Risks for GoCardless

GoCardless News

Financial

GoCardless sees revenue boost, undertook 2025 restructure

GoCardless reported a revenue increase from 131.3m to 155.5m in 2025, driven by new customer acquisitions and renewals. The company reduced losses from 33.6m to 25.5m and achieved its first positive EBITDA quarter. A restructuring led to 90 redundancies as part of cost-cutting and expansion plans. The acquisition by Mollie for 1.1bn was announced post-reporting period.

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Financial

GoCardless Records Profit Pursuit with Revenue Surge Amid Restructuring

GoCardless, a UK-based fintech company, reported a revenue increase from 131.3 million to 155.5 million for the year ending June 2025. This growth is attributed to successful customer acquisitions and the strategic acquisition of Nuapay, boosting payment processing volumes to 79.2 billion. Despite a restructuring impacting 90 roles, GoCardless achieved its first positive EBITDA quarter on an adjusted basis in late 2025.

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Financial

GoCardless sees revenue boost, undertook 2025 restructure

GoCardless reported a revenue increase to 155.5m for 2025, driven by new customer acquisitions and renewals. The company reduced losses to 25.5m and achieved its first positive EBITDA quarter. A 2025 restructuring aimed at cost control included redundancies and new hubs in London and Lisbon. GoCardless processed 79.2bn in payments, aided by acquiring Nuapay.

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Financial

GoCardless reports revenue growth to 160.9m amid 2025 restructure

GoCardless reported a revenue increase to 160.9m and doubled payment volumes to 79.2bn amid a 2025 restructuring. The company also reduced losses from 33.6m to 22.5m, moving towards profitability ahead of its 1.1bn acquisition by Mollie.

Read more →

GoCardless Profile

Company Name

GoCardless

Company Website

https://gocardless.com/

HQ Location

Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

Employees

251-500

Social

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Financials

SERIES G