GoCardless Overview

GoCardless simplifies payment processing for businesses of all sizes with a focus on eliminating the complexities of traditional payment systems. It is trusted by over 100,000 businesses globally, offering a hassle-free solution that integrates seamlessly with more than 350 systems. This approach ensures businesses can collect payments efficiently and reliably. As an official partner of Swim England, GoCardless demonstrates its capability to cater to diverse industry needs. The platform supports a frustration-free payment experience, making it an ideal choice for companies seeking to streamline their financial transactions without sacrificing reliability or ease of use.

Use Cases

Customers recommend Payment Management, Workflow Management, Contract Management, as the business use cases that they have been most satisfied with while using GoCardless.

Other use cases:

  • Digital Signature
  • Coaching
  • Products & Pricelist Management
  • Engaging And Following Up
  • Cause Marketing
  • Communication Management
  • Measuring Customer Satisfaction
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using GoCardless.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

GoCardless Use-Cases and Business Priorities: Customer Satisfaction Data

GoCardless's features include Dashboard, Alerts: Popups & Notifications, and Feedback Surveys. and GoCardless support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also GoCardless analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Customer-managed payments have never been this easy at such a competitive rate!...." Peer review by John Jones, Information Technology and Services

GoCardless, Square Payments, Stripe Connect, Stripe Payments, Adyen, etc., all belong to a category of solutions that help Payment Gateways. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

GoCardless simplifies recurring payments. Businesses are enabled to collect payments directly from bank accounts.

Popular Business Setting

for GoCardless

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

GoCardless is popular in Marketing And Advertising, Non-Profit Organization Management, and Information Technology And Services and is widely used by Small Business, and Mid Market,

GoCardless Customer wins, Customer success stories, Case studies

Why is GoCardless the best choice for Payment Management?

11 buyers and buying teams have used Cuspera to assess how well GoCardless solved their Payment Gateways needs. Cuspera uses 457 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Payment Gateways needs.

 

Octopus Energy and GoCardless Complete 12bn Direct Debit Migration

Octopus Energy has completed a significant migration of 12 billion in direct debit payments to GoCardless, enhancing payment speed and efficiency for 5.5 million customer mandates. This collaboration... enables faster refunds and automates transaction processes, allowing Octopus to focus on complex customer queries. GoCardless CEO Hiroki Takeuchi highlights the partnership's role in simplifying life through technology.

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JustGiving - Internet

GoCardless helped JustGiving improve its online fundraising payments. JustGiving switched to GoCardless to lower costs and offer more flexible bank payments. After switching, bank payment creation ro...se 18% month-on-month and failed payments dropped 10%. GoCardless enabled JustGiving to support more fundraisers and repeat donations. The migration moved 54,000 mandates with no losses. JustGiving now plans to use Instant Bank Pay for low-cost, one-off payments.

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DocuSign - Computer Software

DocuSign used GoCardless to offer a new payment method for subscription payments. Before GoCardless, DocuSign missed out on customers in some countries. After integrating GoCardless with Zuora, 11% o...f new customers chose GoCardless, with higher rates in the Netherlands and Germany. Customers using GoCardless spent 14% more on average. Retention rates for GoCardless payers reached 70%, higher than credit cards and PayPal. Overall conversion rates increased by 10% after adding GoCardless as a payment option.

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Plum - Financial Services

Plum uses GoCardless to automate recurring payments for its money management app. The company needed a reliable way to move money and reduce payment failures. With GoCardless and Success+, Plum cut p...ayment failures from 3.6% to 0.48% and saw a 131% increase in monthly deposits. Protect+ helped Plum save over £38,000 in nine months by fighting fraud. Plum also improved failed payment collection by 7.5 times.

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Bike Club - Consumer Services

GoCardless helps Bike Club manage recurring and one-off payments for its kids' bike subscription service. Bike Club collects 90% of its annual revenue through GoCardless, saving about three full-time... employees per year, or £100,000 in overhead. The company recovered £200,000 in failed payments over 18 months using Success+. Fraud rates dropped from 8% to 3% after switching to Instant Bank Pay. GoCardless made payments easier and improved profit margins for Bike Club.

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JustGiving - Internet

GoCardless helped JustGiving improve its online fundraising payments. JustGiving switched to GoCardless to lower costs and offer better payment options. With Instant Bank Pay, JustGiving cut payment ...costs by 70-80%. The company also saw an 18% increase in new bank payments each month. GoCardless made it easier for donors to give and helped more money reach good causes.

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Welcome to the new era of payments

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Peers used GoCardless for payment management and workflow management

GoCardless Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5 ★

Read Reviews (2)
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

4.34/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for GoCardless

Overall Risk Meter

Low Medium High

Top Failure Risks for GoCardless

GoCardless News

Partnership

Carnival Internet Teams Up With GoCardless to Simplify Broadband Payments

Carnival Internet has partnered with GoCardless to simplify broadband payments using GoCardless Direct Debit function. This collaboration allows Carnival Internet customers to automate their monthly payments, enhancing cash flow and customer retention. Additionally, Dotlines UK will integrate GoCardless into its telecom software platform, Catena, enabling other ISPs to access GoCardless digital bank payment solutions.

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Partnership

GoCardless expands partnership with FreeAgent

GoCardless has expanded its partnership with FreeAgent, the cloud accounting platform for small businesses. The collaboration now integrates GoCardless's Instant Bank Pay, an open banking-powered payment solution, and Success+, an AI-driven tool for automating failed payment recovery. This strengthens GoCardlesss presence in the fintech ecosystem and enhances payment automation for FreeAgent users.

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Partnership

iplicit Extends Partnership with GoCardless with In-App Direct Debit Functionality

iplicit, a cloud accounting fintech, has expanded its partnership with GoCardless to integrate GoCardless Direct Debit functionality directly within the iplicit platform. This collaboration enables mid-market businesses in the UK and Ireland to automate and streamline bank payment collections through in-app Direct Debit, enhancing payment efficiency and user experience.

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Partnership

GoCardless Announces Giacom Integration for Cloud Market Tools | GoCardless

GoCardless has announced a new integration with Giacom, enhancing cloud market tools for payment processing. This integration enables businesses to streamline subscription and invoice payments, improve cash flow, and reduce operational costs. The collaboration leverages GoCardlesss bank debit and open banking solutions, supporting efficient payment collection for small businesses and enterprises.

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GoCardless Profile

Company Name

GoCardless

Company Website

https://gocardless.com/

HQ Location

Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

Employees

251-500

Social

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Financials

SERIES G