Google Hangouts Overview

Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Google Hangouts.

Other use cases:

  • Content Management
  • Sales Document Management
  • Contact List Management
  • Call Recording
  • Attendee Engagement
  • Meeting Management
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Google Hangouts.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Reach Global Target Audience
  • Improve Event ROI
  • Establish Thought Leadership
  • Grow Business
  • Grow Market Share
  • Improve Brand Engagement
  • Customizable Branding
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
See all business priorities See less business priorities

Google Hangouts Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts works with different mediums / channels such as Video. Offline. Events etc.

Google Hangouts's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Google Hangouts support capabilities include Phone Support, Chat Support, AI Powered, etc. also Google Hangouts analytics capabilities include Analytics, and Custom Reports.

Reviews

"...A great feature is you can make group conversations and have meetings through conference call or video conference...." Peer review by Angélica P., Ingeniero de proyecto, Mechanical or Industrial Engineering

Peer review evidence (same sources as the product rating summary)

"...I enjoy how this software can be used for group conferences, collaboration through text messages and video conversations even phone calls...." Peer review by Ekundayo S., Family support worker , Consumer Services
"...Google Hangouts was a video chatting service that me and friends/colleagues used to conference call each other several years ago...." Peer review by Verified Reviewer, Hospital & Health Care
"...Google Hangouts is a free tool to jump on a 1-on-1 call or a group call, or send messages...." Peer review by Rocky K., Course Building Technologist and Business Coach on the Education Team, Education

Google Hangouts, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts

Top Industries

  • Education
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google Hangouts is popular in Education, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Google Hangouts Customer wins, Customer success stories, Case studies

What makes Google Hangouts ideal for Collaboration?

How efficiently Does Google Hangouts manage your Conference Call Management?

How efficiently Does Google Hangouts manage your Communication Management?

What benefits does Google Hangouts offer for Content Management?

How does Google Hangouts facilitate Sales Document Management?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts solved their Webinar and Conferencing needs. Cuspera uses 18244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

 

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Pentagon turns to Google Gemini AI assistants after Anthropic dispute

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Globo - Media Production - Very Large

Rio de Janeiro, Brazil

Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs and decentralize operations. The company hosted over 50 live events in ...2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.

 

Edsy - Education - Small

Bangkok, Thailand

Edsy uses Google Cloud to power its AI-driven English learning platform for schools in Thailand. The company migrated from multiple cloud providers to Google Cloud, improving uptime and handling over... 1 million student support requests daily. Google Cloud's unified ecosystem helped Edsy streamline development and accelerate new content creation. AI tools like Gemini LLMs and Vertex AI enable real-time feedback and personalized learning. Teachers now spend less time on materials and more on direct student support.

 

Carousell - Retail - Medium

Singapore, Singapore

Carousell used Google Cloud's Gemini and Vertex AI to boost seller listings by 20%. The new AI-driven "List with AI" feature cut median listing time to under two minutes. Migrating to C3D Compute Eng...ine eliminated on-call workload for compute clusters and reduced costs by 10%. Carousell automated 90% of translation needs with Gemini API, removing subscription costs. AI-powered tools also streamlined HR queries, freeing staff for higher-value work.

How to Use Google Hangouts 2022 - Detailed Tutorial

Video Thumbnail

Frequently Asked Questions(FAQ)

for Google Hangouts

What is Google Hangouts?

Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications.

Google Hangouts supports one-on-one conversation or a group chat, syncs the chats from device to device, turn any conversation into a free video call, make completely free calls to other Hangouts users, get voice calling for Hangouts on Android with Hangouts dialer and so on.

Some of its features include instant messaging, voice calls, HD video calls, group conferencing, auto screen focus, compatibility with multiple computing devices, built-in screen sharing, and more.

What is Google Hangouts used for?

Google Hangouts is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Communication Management .

What are the top features of Google Hangouts?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Hangouts.

Who uses Google Hangouts?

Google Hangouts is used by Education, Computer Software and Information Technology And Services among other industries.

What are Google Hangouts alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Google Hangouts.

Where is Google Hangouts located?

Google Hangouts is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts for collaboration and conference call management

Google Hangouts Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (13)
Analytics

3.86/5

Read Reviews (37)
Custom Reports

3.11/5

Read Reviews (489)

Google Hangouts Integrations

Google Hangouts integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Google Hangouts

Software Failure Risk Guidance

?

for Google Hangouts

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts

Google LLC News

Product

Google 'AI Overviews' Results Get Big Credibility Upgrade

Google enhances its 'AI Overviews' feature by integrating more credible sources, improving the reliability of AI-generated search results. This update aims to provide users with more trustworthy information, reinforcing Google's commitment to delivering accurate and dependable search experiences.

Product

Google Search Introduces Two New Settings for History & Personalization

Google has introduced two new settings for its Search service: "Search Services History" and "Personalized Recommendations." These updates allow users to manage their search history and personalize recommendations more precisely, addressing privacy concerns and enhancing user control. The changes align with industry trends toward increased user autonomy and transparency in digital experiences.

Product

Google is expanding its Preferred Sources feature to AI Mode and AI Overviews, enhancing personalized search experiences by highlighting user-selected sources.

Product

Google rolling out new Search history and personalization settings ...

Google is introducing two new settings, "Search Services History" and "Personalized Recommendations," to enhance user control over search history and personalized content. These settings will allow users to manage search data and recommendations independently, with options to save media like images and audio recordings. The rollout will occur over the coming weeks.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A