GotLiveChat: Reviews, Testimonials and Expert Opinions

4.17 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Improve Sales And Customer Service With Live Chat Software

GotLiveChat Overview

Here’s the scoop on GotLiveChat! We've gathered over 41 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

GotLiveChat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if GotLiveChat is right for your needs? Our Cuspera AI engine can evaluate how GotLiveChat fits your specific business needs, industry, and context. Get your personalized assessment report today.

GotLiveChat supports business activities such as:

Helpdesk Management
White Labeling

GotLiveChat can help you with many business goals, such as Increase Sales & Revenue. It can help manage these activities if you use Chat Phone Calls and Website for these needs.

GotLiveChat Reviews

11 buyers and buying teams have used Cuspera to assess how well GotLiveChat solved their Live Chat needs. Cuspera uses 41 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Business Priorities

Increase Sales & Revenue is the most popular business priority peers achieved using GotLiveChat.

See all business priorities

Use Cases

Peers recommend Helpdesk Management , White Labeling , as the business use cases that they have been most satisfied while using GotLiveChat.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Chat, Phone Calls and Website	4.02/5 ★ Read Reviews (7)	"...Call Center Businesses Live chat is an excellent way to convert browsing web site visitors into buyers...." Improve Sales And Customer Service With Live Chat Software
White Labeling with Chat	3.58/5 ★ Read Reviews (2)	"...We are committed to providing top-quality hosted (and white label) live chat services to our customers...." Improve Sales And Customer Service With Live Chat Software

PEER EXPERIENCES
Helpdesk Management with Chat, Phone Calls and Website	4.02/5 ★ Read Reviews (7)
"...Call Center Businesses Live chat is an excellent way to convert browsing web site visitors into buyers...." Improve Sales And Customer Service With Live Chat Software
White Labeling with Chat	3.58/5 ★ Read Reviews (2)
"...We are committed to providing top-quality hosted (and white label) live chat services to our customers...." Improve Sales And Customer Service With Live Chat Software

Based on peer insights

Cuspera recommends GotLiveChat for

	Use Cases	Helpdesk Management , White Labeling
	Medium	Chat, Phone Calls, Website
	Business Priority	Increase Sales & Revenue

IT and Other Capabilities

for GotLiveChat

Low
Medium
High

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	3.55/5 ★ Read Reviews (3)
Data Export	3.55/5 ★ Read Reviews (3)

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	3.55/5 ★ Read Reviews (3)
Data Export	3.55/5 ★ Read Reviews (3)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
Chat Support	4.08/5 ★ Read Reviews (17)
24/7 Support	3.24/5 ★ Read Reviews (7)
Email Support	2.97/5 ★ Read Reviews (1)
Phone Support	2.97/5 ★ Read Reviews (1)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
Chat Support	4.08/5 ★ Read Reviews (17)
24/7 Support	3.24/5 ★ Read Reviews (7)
Email Support	2.97/5 ★ Read Reviews (1)
Phone Support	2.97/5 ★ Read Reviews (1)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Custom Reports	2.97/5 ★ Read Reviews (1)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Custom Reports	2.97/5 ★ Read Reviews (1)

Software Failure Risk Guidance

for GotLiveChat

Top Failure Risks for GotLiveChat

Vendor Profile Details

Company Name

GotLiveChat.com

Company Website

http://gotlivechat.com

HQ Location

Level 1, 174 Cecil Street, South Melbourne, Vic 3205, AU

Employees

11-50

Financials

PRIVATE