govDelivery Overview
GovDelivery by Granicus accelerates audience growth and connects via email, social, or text. The Granicus Network includes 300 million citizens who opted into government messages.
Use Cases
Customers recommend Engagement Management, Communication Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using govDelivery.
Business Priorities
Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using govDelivery.
govDelivery Use-Cases and Business Priorities: Customer Satisfaction Data
govDelivery works with different mediums / channels such as E-Mail. Text SMS. Social Media etc.
govDelivery's features include Alerts: Popups & Notifications, Templates, and Personalization. and govDelivery support capabilities include 24/7 Support, Email Support, Phone Support, etc. also govDelivery analytics capabilities include Custom Reports, and Analytics.
Reviews
"Short-term rentals are different than hotels. With hotels, you have an auditable trail. Host Compliance gives us that auditable trail. We can make sure we are collecting taxes fairly." - Zak Kelley
Peer review evidence (same sources as the product rating summary)
"...King County increased press release engagement by 33 percent when it deployed a new media relations strategy. ..." Full Marketing Platform for Government l govDelivery by Granicus
"...That security standard is FedRAMP, which requires platform providers to: encrypt all traffic with FIPS 140-2 validated encryption modules, utilizing TLS 1.1 or higher Its continued use of HTTP for email tracking and failure to support STARTTLS for in-transit email encryption indicate that Granicus has not adopted encryption anywhere near across the board when it comes to users private information...." EFF: The Federal Government Offers a Case Study in Bad Email Tracking
"Granicus helped the City of Hartford, CT, go fully digital with its City Hall. The city launched a new website with over 100 online forms, converting many PDFs to digital services. They now have over 200 forms and more than 24,000 online submissions. Granicus's public records request software made the process faster and easier for residents. The new digital platform improved access and engagement for the Hartford community." https://granicus.com/wp-content/uploads/2023/05/Success-Story-Hartford-CT-1.pdf
govDelivery, Digimind Social Listening, Talkwalker Analytics, DBxtra, Locowise, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for govDelivery
Top Industries
- Financial Services
- Government Administration
- Transportation/Trucking/Railroad
Popular in
- Small Business
- Large Enterprise
govDelivery is popular in Financial Services, Government Administration, and Transportation/Trucking/Railroad and is widely used by Small Business, and Large Enterprise,
govDelivery Customer wins, Customer success stories, Case studies
Why is govDelivery the best choice for Engagement Management?
How efficiently Does govDelivery manage your Communication Management?
How can govDelivery enhance your Competitive Intelligence process?
8 buyers and buying teams have used Cuspera to assess how well govDelivery solved their Conversion Rate Optimization needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Short-term rentals are different than hotels. With hotels, you have an auditable trail. Host Compliance gives us that auditable trail. We can make sure we are collecting taxes fairly. Testimonial By Zak Kelley |
|
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski |
|
govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zak Kelley a Special Project Manager Nashville Tennessee |
Short-term rentals are different than hotels. With hotels, you have an auditable trail. Host Compliance gives us that auditable trail. We can make sure we are collecting taxes fairly. Testimonial By Zak Kelley |
|
Samantha Radomski Administrative and Web Content Specialist Clay County |
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski |
|
Meadow Bailey Communications Director Alaska |
govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey |
Galveston County Consolidated Drainage District (GCCDD) - Government Administration - Small
Peers used govDelivery for engagement management and communication management
govDelivery Competitors
govDelivery Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for govDelivery
Overall Risk Meter
Top Failure Risks for govDelivery
GRANICUS, Inc News
Granicus Expands Government Experience Cloud with AI-Powered Analytics and Intelligence
Granicus has expanded its Government Experience Cloud with the introduction of Government Experience Insights (GXI) Professional, an AI-powered analytics tool. GXI Professional offers government agencies insights into digital experience performance, helping them identify friction points and prioritize improvements. This integration aims to enhance resident engagement and service delivery across public sector organizations.
Granicus Strengthens ANZ Leadership Team with Appointment of ...
Granicus has appointed Jonathan Usher as Managing Director for Australia and New Zealand, enhancing its leadership team to drive growth and customer success in the region. This move is part of a broader investment in ANZ operations, including new roles for Julie Morton and Pallavi Sathyanarayana, to strengthen sales, product innovation, and customer engagement.
Granicus launches Destinations Experience Cloud and expands ANZ investment with key ...
Granicus launched the Destinations Experience Cloud (DXC) to support destination organizations in Australia and New Zealand. The DXC platform integrates websites, CRM, data analytics, and digital marketing tools, enabling a unified approach to tourism management. This expansion includes appointing Joanne Cohen to enhance digital capabilities and stakeholder communication in the region.
Granicus launches Destinations Experience Cloud and expands ANZ ...
Granicus has launched the Destinations Experience Cloud (DXC) to enhance tourism management for destination organizations in Australia and New Zealand. The platform integrates websites, CRM, data analytics, and digital marketing tools, enabling data-driven decision-making and sustainable tourism outcomes. Granicus also appointed Joanne Cohen to strengthen its regional presence and support digital capabilities.
GRANICUS, Inc Profile
Company Name
Company Website
https://granicus.com/HQ Location
Denver, CO
Employees
251-500
Social
Financials
PRIVATE
