GREYHOUND CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

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GREYHOUND CRM Overview

GREYHOUND-CRM offers superior customer service with seamless ERP integration. It ensures quick response times and high customer satisfaction; free 30-day trial available.

Use Cases

Customers recommend Workflow Management, Digital Signature, Contract Management, as the business use cases that they have been most satisfied with while using GREYHOUND CRM.

Other use cases:

Measuring Customer Satisfaction
Sending & Publishing Communications
Training & Onboarding
License Management

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Business Priorities

Improve Efficiency is the most popular business priority that customers and associates have achieved using GREYHOUND CRM.

Other priorities:

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GREYHOUND CRM Use-Cases and Business Priorities: Customer Satisfaction Data

GREYHOUND CRM's features include Templates. and GREYHOUND CRM support capabilities include 24/7 Support, Chat Support, Email Support, etc. also GREYHOUND CRM analytics capabilities include Custom Reports, and Analytics.

GREYHOUND CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on GREYHOUND CRM Use Cases

How can GREYHOUND CRM enhance your Workflow Management process?

Case Studies

Apparel & Fashion

CASE STUDY Nebulus

Nebulus sells winter fashion for men and women. As the company grew, their customer service team had trouble using Outlook. Emails were sometimes answered twice or not at all. Nebulus switched to GRE...YHOUND for customer service. This made their work more clear and efficient. Now, they do not have problems with double handling of requests.

Retail

CASE STUDY 50NRTH

50NRTH is a fast-growing retail company that sells home, garden, and leisure products. They had trouble managing a high volume of customer service requests using Outlook. This made it hard to keep up... their high service standards. They chose GREYHOUND as their new communication solution. The software helped them handle service requests from all channels more efficiently. Their key metrics with marketplace and retail partners improved. The integration was quick and easy, with low monthly costs.

Retail

CASE STUDY POOL Total GmbH

POOL Total GmbH is an online retailer for pools and saunas. During the pandemic, demand for home pools grew very fast. The company used GREYHOUND as a customer service solution. They connected GREYHO...UND to their JTL system. This helped the team handle the high number of customer questions and orders. Both customers and staff became more satisfied with the improved service.

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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.13/5 ★ Read Reviews (11)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.13/5 ★ Read Reviews (11)

Software Failure Risk Guidance

for GREYHOUND CRM

Top Failure Risks for GREYHOUND CRM

GREYHOUND Software GmbH Profile

Company Name

GREYHOUND Software GmbH

Company Website

https://greyhound-software.com/

HQ Location

Osnabrück

Employees

Social

Financials