GuideCX Overview

GUIDEcx ensures a smooth, transparent SaaS onboarding process, crucial for making a positive first impression. The solution focuses on efficient customer onboarding and collaboration.

Use Cases

Customers recommend Onboarding, Engagement Management, White Labeling, as the business use cases that they have been most satisfied with while using GuideCX.

Other use cases:

  • Forecasting
  • Workflow Management
  • License Management
  • Category Management
  • Relationship Management
  • Performance Management
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using GuideCX.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

GuideCX Use-Cases and Business Priorities: Customer Satisfaction Data

GuideCX works with different mediums / channels such as E-Mail.

GuideCX, belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on GuideCX Use Cases

What benefits does GuideCX offer for Onboarding?

How can GuideCX enhance your Engagement Management process?

How does GuideCX address your White Labeling Challenges?

How does GuideCX address your Forecasting Challenges?

What solutions does GuideCX provide for Workflow Management?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well GuideCX solved their Project Management needs. Cuspera uses 200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

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Your Guide to the October 2022 Release

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Peers used GuideCX for onboarding and engagement management

GuideCX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.84/5 ★

Read Reviews (14)
Analytics

3.56/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.84/5 ★

Read Reviews (14)
Analytics

3.56/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for GuideCX

Overall Risk Meter

Low Medium High

Top Failure Risks for GuideCX

GuideCX News

GUIDEcx Partners with Domo to Enhance Data Access and AI Capabilities for Customers

GUIDEcx.com partners with Domo to enhance data access and AI capabilities for customers.

19/05/2024 - source

GuideCX Feeds

The 5-Step Client Onboarding Checklist Every Business Needs

Welcome to the essential 5-step client onboarding checklist by GUIDEcx. We’ll provide you with a streamlined overview of the core steps required for a successful client onboarding experience, and introduce you to a powerful tool that simplifies the entire process. Why Client Onboarding Matters Client onboarding is the pivotal process of equipping each new client...

The post The 5-Step Client Onboarding Checklist Every Business Needs appeared first on GUIDEcx.

06/11/2023 - source

INBOUND Recap: Lessons from Amazon on Delivering Customer Experience in a B2B World

In today’s hyper-competitive business landscape, delivering an exceptional customer experience could be the difference between success and failure.  At HubSpot’s INBOUND 2023, Todd White, Co-Founder and Vice President of Sales at GUIDEcx, delivered valuable insights on using the wisdom of successful B2C companies like Amazon to apply to B2B organizations. After all, the ultimate goal...

The post INBOUND Recap: Lessons from Amazon on Delivering Customer Experience in a B2B World appeared first on GUIDEcx.

13/09/2023 - source

Leveraging Product-Led Onboarding to Improve Customer Retention

Onboarding is all about how you guide customers to use your product or how they’ll move through your services. Of course, the better you guide customers through this onboarding process, the better your customer retention and satisfaction rates.  Within most organizations, the entire onboarding process is team-led and requires coordinating schedules between customers and the...

The post Leveraging Product-Led Onboarding to Improve Customer Retention appeared first on GUIDEcx.

13/09/2023 - source

GuideCX Profile

Company Name

GuideCX

Company Website

https://www.guidecx.com/

Year Founded

2017

HQ Location

P0 Box 1063, Draper, UT 84020, US

Employees

11-50

Social

Financials

SERIES A