Guidewire Overview

Guidewire's software transforms P&C insurance operations by streamlining workflows and enhancing customer experiences. It supports insurance teams in optimizing their pricing functions and adapting to industry changes. The latest release, Mammoth, offers advanced cloud capabilities, ensuring teams can innovate and thrive in a competitive market. Guidewire's solutions are designed for real-world applications, enabling insurers to drive growth and improve efficiency. This platform is recognized for its ability to meet the evolving needs of the insurance industry, making it a valuable tool for insurers looking to elevate their service offerings.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Guidewire.

Other use cases:

  • Proposal & Quote Management
  • Workflow Management
  • Products & Pricelist Management
  • Collaboration
  • Lead Engagement
  • Measuring Customer Satisfaction
  • Community Building
See all use cases See less use cases

Business Priorities

Launch New Products and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Guidewire.

Other priorities:

  • Enhance Customer Relationships
  • Manage Risk
  • Scale Best Practices
  • Grow Market Share
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

Guidewire Use-Cases and Business Priorities: Customer Satisfaction Data

Guidewire works with different mediums / channels such as Omnichannel.

Guidewire's features include Personalization, and Predictive Analytics. and Guidewire support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Guidewire analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Producer Engaged for Salesforce...." Peer review by Agency

Peer review evidence (same sources as the product rating summary)

"...Engage your customers and agents with integrated digital experiences...." InsuranceNow
"...Equip your teams to make better decisions and solve problems quickly, pivot on market change, and improve performance against your peers with Business Intelligence . ..." Analytics
"...Like other insurers on Guidewire, Aviva Italy was able to launch a new general insurance offering in record time. ..." Accelerate Product Launch

Guidewire, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Guidewire-digital applications enhance user experiences across marketing, sales, service, and claims. Deploying with Guidewire InsurancePlatform boosts customer centricity, agility, and profitability.

Popular Business Setting

for Guidewire

Top Industries

  • Wholesale

Popular in

  • Small Business

Guidewire is popular in Wholesale, and is widely used by Small Business,

Guidewire Customer wins, Customer success stories, Case studies

How can Guidewire optimize your Engagement Management Workflow?

How efficiently Does Guidewire manage your Competitive Intelligence?

What benefits does Guidewire offer for Generation Of New Leads?

How does Guidewire address your Proposal & Quote Management Challenges?

What benefits does Guidewire offer for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Guidewire solved their CRM needs. Cuspera uses 292 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Ethias met en service la Guidewire Cloud Platform, jetant ainsi les ...

Ethias has implemented the Guidewire Cloud Platform to modernize its core systems, enhancing operational agility and enabling scalable AI capabilities. This deployment, supported by Guidewire, Deloit...te, and NRB, aims to improve claims processing efficiency and customer service quality.

Read on →
 

Ethias Goes Live on Guidewire Cloud Platform, Building a Trusted ...

Ethias has successfully implemented the Guidewire Cloud Platform, enhancing its insurance operations with advanced digital capabilities. This deployment aims to improve customer experience and operat...ional efficiency.

Read on →
 

IAG New Zealand Future-Proofs Claims Operations with Guidewire Cl

IAG New Zealand has migrated its Guidewire ClaimCenter to the Guidewire Cloud Platform, enhancing its claims operations with improved resilience, scalability, and customer service. This transition su...pports IAG's broader technology modernization goals, ensuring adaptability to evolving customer and regulatory demands. Guidewire's platform enables faster updates and innovation, reinforcing IAG's commitment to future-proofing its technology infrastructure.

Read on →
 

Velocity Risk Underwriters - Insurance - Small

Nashville, USA

InsuranceNow helped Velocity Risk Underwriters cut total cost of ownership by 60%. The company doubled its profitability in two years. Automation and flexibility let them build 11 new commercial line...s in eight months. Straight-through processing improved from 80% to 98%. Agents now get quotes faster and submit 70% fewer support tickets. Velocity can now expand into new business segments quickly.

 

Orion180 - Insurance - Small

Melbourne, USA

Guidewire HazardHub gave Orion180 10 times more data for pricing and risk selection. The insurer cut quote, bind, and issue time from five minutes to two minutes. Automation improved underwriting and... agent workflows. Orion180 uses HazardHub’s data to better assess property risk and pricing. The integration took just one week and made decision-making faster. Orion180 credits HazardHub for solving key data challenges in policy pricing.

 

Definity - Insurance - Large

Waterloo, Canada

Definity migrated to InsuranceSuite on Guidewire Cloud to support its public offering and growth. The company set up deployment environments 10 times faster after the move. Downtime of digital platfo...rms dropped by 75%. Response time to broker quotes improved by 34%. Definity also launched a unique usage-based insurance product quickly. Seamless updates and access to partner ecosystems helped drive innovation.

lightning

Peers used Guidewire for engagement management and competitive intelligence

Guidewire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5

Read Reviews (11)
Analytics

4.39/5

Read Reviews (61)
Custom Reports

4.20/5

Read Reviews (32)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5

Read Reviews (11)
Analytics

4.39/5

Read Reviews (61)
Custom Reports

4.20/5

Read Reviews (32)

Software Failure Risk Guidance

?

for Guidewire

Overall Risk Meter

Low Medium High

Top Failure Risks for Guidewire

Guidewire Software, Inc News

Product

Lessons from Real Guidewire Cloud Migrations: De-Risking the Move to SaaS via Guidewire Cloud

The article outlines key strategies for transitioning from Guidewire on-premises systems to the Guidewire Cloud Platform. It emphasizes the importance of aligning with out-of-the-box capabilities, validating integrations, and using automation tools like SurePath and Autopilot. The piece also highlights the need for frequent production code merges to maintain business continuity and reduce migration risks, drawing on real migration case studies.

Product

How Insurers Can Launch Agentic Quote and Buy Journeys with Guidewire Cloud APIs

Guidewire explains how insurers can leverage Guidewire Cloud APIs to create agentic AI-driven Quote & Buy journeys. This approach uses natural language processing and integrates with platforms like ChatGPT to streamline the insurance quoting process. The architecture involves a layered system with Guidewire PolicyCenter as the core, enabling insurers to offer seamless, real-time quotes through AI channels.

Financial

Guidewire to Announce Third Quarter Fiscal Year 2026 Financial Results on June 4, 2026

Guidewire will announce its third quarter fiscal year 2026 financial results on June 4, 2026, after market close. An audio webcast will be held at 2:00 p.m. PT to discuss the results.

Product

Guidewire Hakuba Release Drives Profitability with New Autopilot Workflow Service* and Expanded Commercial Lines Offerings

Guidewire has launched the Hakuba release, introducing the Autopilot Workflow Service and expanding its commercial lines offerings. These enhancements aim to drive profitability for P&C insurers by streamlining operations and improving service delivery.

Guidewire Software, Inc Profile

Company Name

Guidewire Software, Inc

Company Website

https://www.guidewire.com/

HQ Location

San Mateo, California

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