H2Desk Overview

H2desk is help desk and customer service software that is easy to use. Customer service is improved with its efficient features.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using H2Desk.

Other use cases:

  • Contract Management
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using H2Desk.

Other priorities:

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H2Desk Use-Cases and Business Priorities: Customer Satisfaction Data

H2Desk works with different mediums / channels such as Chat, User Generated Content, Blogs, etc.

H2Desk's features include Ticketing.

Reviews

"...Client side widgets allows you to easily add knowledge base articles, tutorials, and more...." Peer review from Innovative Cyber Solutions

H2Desk, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on H2Desk Use Cases

How does H2Desk facilitate Helpdesk Management?

How does H2Desk address your Knowledge Management Challenges?

2+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well H2Desk solved their Live Chat needs. Cuspera uses 158 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used H2Desk for helpdesk management and knowledge management

H2Desk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for H2Desk

Top Failure Risks for H2Desk

Innovative Cyber Profile

Company Name

Innovative Cyber

Company Website

https://www.h2desk.com

HQ Location

2400 N.W. 94 Avenue Miami, FL 33172