Hearsay Relate Overview

Hearsay Relate by Hearsay Systems enhances client satisfaction through compliant, efficient text and voice communications. It is specifically designed for financial services field teams.

Use Cases

Customers recommend Engaging And Following Up, Workflow Management, Call Analytics, as the business use cases that they have been most satisfied with while using Hearsay Relate.

Other use cases:

  • Meeting Management
  • Creating Contact List
  • Customise Loyalty Program
  • Conversion Management
  • Content Publishing
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hearsay Relate.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Hearsay Relate Use-Cases and Business Priorities: Customer Satisfaction Data

Hearsay Relate works with different mediums / channels such as Phone Calls.

Reviews

"This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process." - Caroline Feeney

Peer review evidence (same sources as the product rating summary)

"...Texting is the preferred channel for prospects and clients, and the most effective channel for keeping them engaged...." Hearsay Systems
"...Hearsay Relate moves business forward by combining compliant texting, high quality voice calls, _and workflows built to increase client loyalty and scale client touch-points...." Peer review from Hearsay Systems
"...Rich call analytics, synced with CRM...." Peer review from Hearsay Systems

Hearsay Relate, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hearsay Relate

Top Industries

  • Insurance

Popular in

Hearsay Relate is popular in Insurance, and is widely used by

Hearsay Relate Customer wins, Customer success stories, Case studies

What Are the key features of Hearsay Relate for Engaging And Following Up?

CUSTOMERS TESTIMONIALS
Hearsay Relate testimonial

Caroline Feeney

CEO

U.S. Insurance & Retirement Businesses
This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process. Testimonial By Caroline Feeney
CUSTOMERS TESTIMONIALS
Hearsay Relate testimonial

Caroline Feeney

CEO

U.S. Insurance & Retirement Businesses
This is an incredibly powerful sales productivity tool that is going to help people be more efficient and create deeper engagement earlier on in the process. Testimonial By Caroline Feeney
 

Whitbread Restaurants - Hospitality - Large

Dunstable, UK

Yext Search Experience Cloud helped Whitbread Restaurants boost their online visibility. They saw a 55% increase in Google Search views and a 52% rise in Google Maps views. Clicks on their listings g...rew by 33% year over year. Whitbread used Yext to manage over 18,000 listings and update thousands of business details. This made it easier for customers to find accurate information about their restaurants online.

Read more →
 

Webster First Federal Credit Union - Financial Services - Medium

Worcester, USA

Yext helped Webster First Federal Credit Union manage information for over 90,000 members and many branches. The marketing team used Yext to keep branch listings accurate and up to date. Yext's revie...w management tools let them respond quickly to member feedback. The platform's search feature made it easier for members to find answers on the website. Webster First saw better efficiency and stronger member trust with Yext.

Read more →
 

TowneBank - Banking - Large

Suffolk, USA

Yext helped TowneBank save $302,000 per year by reducing customer calls. The bank used Yext to manage over 1,200 entities and update listings for 49 branches. Local SEO traffic to TowneBank domains i...ncreased by 28%. Yext-powered pages boosted call-to-action clicks by 21%. The digital team made over 74,000 updates using Yext, improving online visibility and customer experience.

Read more →
 

Thryv - Information Technology And Services - Medium

Dallas, USA

Yext helped Thryv automate business listing updates for small business clients. Thryv integrated Yext Listings into its platform, syncing 1.4 million profile updates across 163,000 locations in 2023.... Locations synced to over 75% of the publisher network saw 43% higher Google click performance. Thryv's team saved up to 20 hours per week on manual updates. The partnership improved digital presence and efficiency for Thryv and its clients.

Read more →
 

Three Mobile - Retail - Large

London, UK

Three Mobile used Yext to improve its website search and customer experience. After launching Yext Search, Three saw a 42% drop in online support requests. The platform helped Three update business i...nfo faster and answer customer questions directly on the site. Three also saw a 25% increase in Google listings clicks and a 39% rise in website clicks. Over 400,000 searches were answered and 250,000 clicks generated in the first month.

Read more →
 

The Langham Hotels - Hospitality - Large

London, UK

The Langham Hotels used Yext to manage listings and reviews for nearly 40 locations. They needed a platform to update business information and respond to reviews at scale. Yext let them update info a...cross 150+ touchpoints and gather insights from customer feedback. In 13 months, they saw over 3 million clicks on hotel listings and a 10% annual growth rate. The platform also helped structure restaurant menus and improve digital brand consistency.

Read more →

Hearsay Relate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.02/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.02/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Hearsay Relate

Top Failure Risks for Hearsay Relate

Yext, Inc. News

Financial

Yext to Announce Second Quarter Fiscal Year 2027 Financial Results on September 1, 2026

Yext will announce its second quarter fiscal year 2027 financial results on September 1, 2026.

Read more →
Executive

Yext Appoints Cynthia Paul to Board of Directors

Yext has appointed Cynthia Paul as an independent director on its Board of Directors. Ms. Paul, with over 24 years of investment experience in the technology sector, currently serves as the CEO and CIO of Lynrock Lake LP. Her expertise is expected to enhance Yext's strategic growth and governance as the company advances in AI-driven agentic marketing.

Read more →
Executive

Yext Appoints Cynthia Paul to its Board of Directors

Yext has appointed Cynthia Paul as an independent director on its Board of Directors. Paul brings over 24 years of investment experience, particularly in the technology sector, and currently serves as the Chief Investment Officer and CEO of Lynrock Lake LP. Her expertise is expected to contribute to Yext's strategic growth and shareholder value.

Read more →
Product

Yext Opens Platform for Agentic Marketing Execution

Yext has opened its platform for agentic marketing execution, enabling enterprise marketing teams to access brand-verified data and competitive intelligence through various interfaces. The platform supports AI workflows, offering insights into local market performance and competitive positioning. Key features include the Yext Knowledge Graph and Scout, providing real-time intelligence and execution capabilities.

Read more →

Yext, Inc. Profile

Company Name

Yext, Inc.

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES F