Help Desk Essentials Pack Overview
Help-desk-essentials-pack combines Web Help Desk and Dameware Remote Support. IT support tickets are managed and resolved faster.
Use Cases
Customers recommend Helpdesk Management, Customer Feedback Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Help Desk Essentials Pack.
Business Priorities
Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Help Desk Essentials Pack.
Help Desk Essentials Pack Use-Cases and Business Priorities: Customer Satisfaction Data
Help Desk Essentials Pack works with different mediums / channels such as User Generated Content, Blogs, and Promotions,
Help Desk Essentials Pack's features include Ticketing, Live Monitoring, and Alerts: Popups & Notifications.
Reviews
"...This can also be used in a call center environment for logging calls and getting updates and a place to store the updates you are getting from the customers you are supporting with the tool...." Peer review by User
Help Desk Essentials Pack, Giva, DeskXpand, Zoom Virtual Agent, Helprace, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Help Desk Essentials Pack
Top Industries
- Information Technology and Services
Popular in
- Large Enterprise
- Small Business
Help Desk Essentials Pack is popular in Information Technology And Services, and is widely used by Large Enterprise, and Small Business,
Comprehensive Insights on Help Desk Essentials Pack Use Cases
How does Help Desk Essentials Pack address your Helpdesk Management Challenges?
What solutions does Help Desk Essentials Pack provide for Customer Feedback Management?
What Are the key features of Help Desk Essentials Pack for Knowledge Management?
What benefits does Help Desk Essentials Pack offer for Workflow Management?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Help Desk Essentials Pack solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used Help Desk Essentials Pack for helpdesk management and customer feedback management
Help Desk Essentials Pack Competitors
Help Desk Essentials Pack Features
- Low
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (20) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (20) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Help Desk Essentials Pack
Overall Risk Meter
Top Failure Risks for Help Desk Essentials Pack
SolarWinds News
SolarWinds Names Andre Cuenin Chief Revenue Officer
SolarWinds names Andre Cuenin as Chief Revenue Officer.
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SolarWinds receives global recognition for its powerful IT management solutions and industry excellence.
SolarWinds AI Launches to Transform IT Service Management
SolarWinds AI launches to transform IT service management.
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SolarWinds Profile
Company Name
SolarWinds
Company Website
https://www.solarwinds.com/HQ Location
7171 Southwest Pkwy, Austin, Texas 78735, US
Employees
1001-5000
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