Help Sumo Overview
Help Sumo is a fast, elegant, and trusted online help desk software. It provides professional support for products and services.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Engagement Management, as the business use cases that they have been most satisfied with while using Help Sumo.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Help Sumo.
Help Sumo Use-Cases and Business Priorities: Customer Satisfaction Data
Help Sumo works with different mediums / channels such as E-Mail, Chat, Social Media, etc.
Help Sumo's features include Ticketing.
Reviews
"...We switched to their help center for all product documentation, which was much easier than building out our own site, and it allows for quick addition of new content...." Peer review by selva k., developer
Help Sumo, Upland RightAnswers, Vanilla Knowledge, Helpcrunch, eGain, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Help Sumo
Top Industries
- Non-Profit Organization Management
- Education
- Retail
Popular in
- Small Business
Help Sumo is popular in Non-Profit Organization Management, Education, and Retail and is widely used by Small Business,
Comprehensive Insights on Help Sumo Use Cases
How does Help Sumo address your Helpdesk Management Challenges?
What solutions does Help Sumo provide for Knowledge Management?
What Are the key features of Help Sumo for Engagement Management?
13+ more Business Use Cases
10 buyers and buying teams have used Cuspera to assess how well Help Sumo solved their Help Desk needs. Cuspera uses 268 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used Help Sumo for helpdesk management and knowledge management
Help Sumo Competitors
Help Sumo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for Help Sumo
Overall Risk Meter
Top Failure Risks for Help Sumo
HYIPSoftware Profile
Company Name
HYIPSoftware
Company Website
https://hyipsoftware.com/HQ Location
No 22, Thanakankullam, Thirunagar Astalakshmi Nagar, Lion City, Madurai, Tamil Nadu 625006, IN
Employees
NA
Financials
NA
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