Help.com Overview

Helpcom is a platform that enhances customer relationships with integrated live chat and help desk. It provides real-time reporting, sales integrations, and automated tools to improve conversions.

Use Cases

Customers recommend Helpdesk Management, Sending & Publishing Communications, Contacts History, as the business use cases that they have been most satisfied with while using Help.com.

Other use cases:

  • Engagement Management
  • Lifetime Value Management
  • Contract Management
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Business Priorities

Establish Thought Leadership and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Help.com.

Other priorities:

  • Enhance Customer Relationships
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Help.com Use-Cases and Business Priorities: Customer Satisfaction Data

Help.com works with different mediums / channels such as Chat. E-Mail. Social Media etc.

Help.com, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Help.com Use Cases

What benefits does Help.com offer for Helpdesk Management?

How can Help.com optimize your Sending & Publishing Communications Workflow?

What Are the key features of Help.com for Engagement Management?

Help.com Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (6)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (6)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Help.com

Top Failure Risks for Help.com

Help.com.au Pty Ltd News

CrafterCMS and TAI Solutions Announce Partnership to Accelerate Digital Transformation for Enterprises

CrafterCMS and TAI Solutions have partnered to boost digital transformation for enterprises.

04/11/2024 - source

Help.com.au Pty Ltd Profile

Company Name

Help.com.au Pty Ltd

Company Website

//help.com.au

Year Founded

2014

HQ Location

11000 Metric Blvd. Austin, TX 78758

Employees

11-50

Social

Financials

SEED