HelpDesk 3 Overview
HelpDesk 3 offers a complete support solution featuring live chat, support tickets, and client management. It includes tools for blogging, FAQs, and billing.
Use Cases
Customers recommend Helpdesk Management, Billing And Invoice Management, Content Management, as the business use cases that they have been most satisfied with while using HelpDesk 3.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using HelpDesk 3.
HelpDesk 3 Use-Cases and Business Priorities: Customer Satisfaction Data
HelpDesk 3 works with different mediums / channels such as Chat. E-Mail. User Generated Content etc.
HelpDesk 3's features include Ticketing, and Alerts: Popups & Notifications. and HelpDesk 3 support capabilities include Chat Support, Email Support, 24/7 Support, etc. also HelpDesk 3 analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Automate follow-ups, Prioritize certain tickets over others...." Peer review by Industry Analyst / Tech Writer
HelpDesk 3, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HelpDesk 3
Top Industries
- Hospital & Health Care
Popular in
- Mid Market
- Large Enterprise
- Enterprise
HelpDesk 3 is popular in Hospital & Health Care, and is widely used by Mid Market, Large Enterprise, and Enterprise.
Comprehensive Insights on HelpDesk 3 Use Cases
How does HelpDesk 3 facilitate Helpdesk Management?
How efficiently Does HelpDesk 3 manage your Billing And Invoice Management?
3+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well HelpDesk 3 solved their Help Desk needs. Cuspera uses 142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used HelpDesk 3 for helpdesk management and billing and invoice management
HelpDesk 3 Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (1) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (1) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for HelpDesk 3
Top Failure Risks for HelpDesk 3
JAKWEB. Profile
Company Name
JAKWEB.
Company Website
//jakweb.chHQ Location
Heinrich Bosshard-Strasse 26, Elsau, 8352, CH
Employees
02-10
Social
Financials
NA
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