Helpdesk Office Overview

Here’s the scoop on Helpdesk Office! We've gathered over 59 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Helpdesk Office, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Helpdesk Office is right for your needs? Our Cuspera AI engine can evaluate how Helpdesk Office fits your specific business needs, industry, and context. Get your personalized assessment report today.

Helpdesk Office supports business activities such as:

  • Helpdesk Management

Helpdesk Office can help you with many business goals, such as Acquire Customers. As a solution, Helpdesk Office's capabilities include Ticketing.

Helpdesk Office Education Vertical is its biggest customer base.

Reviews

"...Helpdesk Office Ticketing System is a Software as a Service (SaaS) web application developed by a technician for technicians to better manage customer support tickets...." Peer review

Helpdesk Office Reviews

11 buyers and buying teams have used Cuspera to assess how well Helpdesk Office solved their Help Desk needs. Cuspera uses 59 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Business Priorities

Acquire Customers is the most popular business priority peers achieved using Helpdesk Office.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , as the business use cases that they have been most satisfied while using Helpdesk Office.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.45/5 ★

Read Reviews (14)

"...Helpdesk Office helps the business owners to handle their clients easily and in a professional manner...."
PEER EXPERIENCES
Helpdesk Management

4.45/5 ★

Read Reviews (14)

"...Helpdesk Office helps the business owners to handle their clients easily and in a professional manner...." Peer review by Rotich R., Accountant, Education

Based on peer insights

Cuspera recommends Helpdesk Office for

Use Cases Helpdesk Management
Features Ticketing
Business Priority Acquire Customers
Industries Education, Computer Software

Popular Business Setting

for Helpdesk Office

Top Industries

  • Education
  • Computer Software

Popular in

  • Enterprise
  • Small Business

Peer and Expert Opinion on Features

for Helpdesk Office

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.10/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Ticketing

4.10/5 ★

Read Reviews (6)

IT and Other Capabilities

for Helpdesk Office

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (7)
Data Export

3.82/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (7)
Data Export

3.82/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.53/5 ★

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.53/5 ★

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.68/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.68/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Helpdesk Office

Top Failure Risks for Helpdesk Office

Vendor Profile Details

Company Name

Beosoft

Company Website

https://www.helpdeskoffice.com/

HQ Location

3623 Malibu Cir, Falls Church, VA 22041, US

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