helponclick Overview

Helponclick's live chat software ensures ease of use for both businesses and customers. It allows users to chat from anywhere and provide detailed support.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using helponclick.

Other use cases:

  • Contract Management
  • Engaging And Following Up
  • Workflow Management
  • Content Management
  • Engaging On Social Media
  • Proposal & Quote Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using helponclick.

Other priorities:

  • Acquire Customers
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helponclick Use-Cases and Business Priorities: Customer Satisfaction Data

helponclick works with different mediums / channels such as Chat. Social Media. Facebook etc.

helponclick's features include Alerts: Popups & Notifications. and helponclick support capabilities include 24/7 Support, Chat Support, Email Support, etc. also helponclick analytics capabilities include Custom Reports, and Analytics.

Reviews

"...As the administrator of the program, it's easy to add or remove users, create canned responses to quickly engage the customer, and it couldn't be easier for our website visitors to use. . ...." Peer review by Jarad P., Business Development Manager

helponclick, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for helponclick

Top Industries

  • Information Technology and Services
  • Hospitality
  • Information Services

Popular in

  • Small Business
  • Mid Market

helponclick is popular in Information Technology And Services, Hospitality, and Information Services and is widely used by Small Business, and Mid Market,

Comprehensive Insights on helponclick Use Cases

What makes helponclick ideal for Helpdesk Management?

How does helponclick facilitate Contact List Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well helponclick solved their Live Chat needs. Cuspera uses 207 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used helponclick for helpdesk management and contact list management

helponclick Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.37/5 ★

Read Reviews (24)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.37/5 ★

Read Reviews (24)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for helponclick

Overall Risk Meter

Low Medium High

Top Failure Risks for helponclick

helponclick Profile

Company Name

helponclick

Company Website

https://www.helponclick.com/

HQ Location

P.O. Box 250133, Plano, TX 75025-0133

Employees

NA

Social

Linkedin

Financials

PRIVATE