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Higher Logic Vanilla: Reviews, Testimonials and Expert Opinions
(1134)Top Customer Community Platform
Top 45 Higher Logic Vanilla Alternatives
Khoros Communities
Online brand communities to create digital spaces for customers
Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise, and share experiences. ...
With Khoros Communities, customers can share knowledge, learn, and find answers from the community. Organizations can host and manage conversations through forums, blogs, contests, and quizzes to encourage customer participation. With the analytics and moderation feature, Khoros Communities users can evaluate customer performance and engagement, see top contributors, monitor support interactions, and moderate content. This enables organizations to prevent any potential damage to the brand from untrustworthy or false content being published and distributed among the community.
Discourse
Discourse - 100% open source discussion platform
Discourse is a community management platform used as a mailing list, discussion forum, long-form chat room, and more. It helps to scale best practices and acquire customers. Discourse is 100% open ...
Discourse features include dynamic notifications on receiving new posts or quotes, expand the context of each post, and also in quotes, to reveal the full conversation without losing the place, automatic link expansion to provide additional context and information, and many more.
inSided community
Central platform for engagement amongst customers in different categories
inSided community is a cloud-based community platform that is designed to improve client support and conversion rates. It helps to scale support, enable customer success, and increase product adoption by leveraging the power of its own community or expert users. ...
inSided community platform enables a central place for customers to start conversations, ask questions, share ideas, respond to surveys and post articles. Organize the community into topics and allow community members to comment and vote. Widgets allow for embedding relevant information on every page of the community. The availability of relevant content related to the product or service will help customers make a quick purchase decision.
inSided community features include a community platform, knowledgebase, in-product support, increased customer success productivity with easier community management, use of real usage data to scale efforts, simple customization, easy integrations, SSO and social authentication, and more.
Packback
Packback is an AI-supported online discussion platform
Packback is an AI supported Inquiry driven online discussion platform. It is targeted for students and the learning community, to engage in asking open-ended questions and facilitates discussions between students and instructors. ...
Packback has a 3-tier feedback process which features automated flagging, moderator review, and Professor feedback.
Packback’s automated platform makes for faster review of discussions and reduces instructor time for providing responses. The tools available, in addition to making the sorting, rating, and coaching activities faster, also facilitates automated tracking of participation and roster management.
ONEsite
The revolutionary integrated forum, chat and comment software for live conversations
ONEsite is a social networking platform usable by enterprises and agencies and available on mobile. ONEsite features include activity feed across the network, group calendar, blog posts with ...
ONEsite enables moderations and permissions with features such as, gateways for content that can be blocked based on age, filters on spam and profanity, permissions for access that can be defined based on roles, action triggers based on words for moderating user content and more such. Content creation and layout is also backed with tools for customization that include creation of templates, advertisement module, layouts suitable for view on mobiles and more other features.
ONEsite integrates with Facebook, Twitter and Youtube and supports view of content from Flickr.
Higher Logic Thrive Community
Engagement tool for an ongoing, meaningful interaction with customers, members, and employees
Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals. ...
Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.
It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.
Zapnito
Zapnito ‚Powering expert communities : Zapnito
Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience. ...
Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.
Hivebrite
The online community platform - to manage and engage all types of private communities
Hivebrite is an online Community Platform designed to help organizations build, manage, and engage their community with the help of all-in-one Community portals that are simple to set up and customizable. It can be used in various industries such as Education to connect with school or University alumni, in Non-profits for engaging with supporters around a cause, and Professional Networks and Corporate alumni, to name a few. ...
Hivebrite is completely customizable and provides all the tools needed to strengthen community engagement. Keep member data up-to-date, manage memberships and events, collect payments, centralize communication, and more from one easy-to-use platform.
To help facilitate data management, the primary features offered includes Import & export member data, search & targeting filters, Mass updates, Profile-update campaign and Profile update tracker. Apart from this, the platform also offers content management, event management, campaign management, push notifications, automatic newsletter, collaborations & opportunity, membership management & donations, group activity and networking facility.
Hivebrite offers APIs to help keep the data up-to-date and also to facilitate integration with CRM systems like Salesforce, Blackbaud CRM, Microsoft Dynamics, and Raiser's Edge NXT.
Narvar
The Post-Purchase Platform for eCommerce
Narvar is an Intelligent Customer Experience platform that helps with effortless order tracking and timely notifications, to seamless returns and customer care. It interacts across every touchpoint—Web, Mobile, Email, SMS, Facebook Messenger, Google Assistant, Voice, and more. ...
Narvar is a post-purchase platform for eCommerce. It eliminates shipping anxiety and converts shoppers into valuable customers and delivers post-purchase experiences that drive revenue, reduce WISMO calls, and build loyalty. It also helps make every moment count in the consumer journey via multi-channel, on-brand messaging that’s built to drive engagement and provides return experiences with unparalleled consumer convenience.
Its features include increased conversions, drive consumer engagement and incremental revenue, multi-channel, on-brand messaging to drive engagement and also reduce costs and recapture revenue.
CoConstruct
#1 Rated Construction Project Management Software
CoConstruct is a cloud-based construction estimating and project management tool that helps homebuilders and remodelers coordinate their projects, communicate better with clients and crews, and control the finances of their jobs. It manages the finances of building projects, by integrating group purchasing programs that improve the underlying economics of residential construction. ...
It provides custom home builders and remodelers with web-based and mobile apps to simplify the key areas of selections, scheduling, change orders, client/vendor communication management, to-do and warranty item management, files and photos, and more. It helps home builders and remodelers to streamline their operations and take full control of their businesses, offers a personal business consultant to handle everything and eliminates the chaos in the day-to-day management of projects, enabling builders and design-build firms to monitor their construction projects and perform all necessary operations.
Some of its features include budget and forecast project costs, single-entry estimating, track change orders and expenses, share photos and files, streamline bidding, effortless proposals, simplify timesheet management, track jobsite activity and progress, improve client communication, and more.
Signable
Electronic Signature provider
Signable is an e-Signature platform helping businesses to get contracts and documents signed in minutes. It helps to acquire customers and enhance customer relationships. Signable takes just ...
Signable ensures online e-sign can work from anywhere and on any device that saves time and money. Its support of different languages, document tracking and integrating with a variety of tools makes it easier to use an e-signature in day to day business.
CloudFlare
The Web Performance & Security Company - cloudflare.com
Cloudflare is a web performance and security platform. It supports on-premises, cloud, hybrid and SaaS applications by improving the security framework and protecting from the hackers. It ...
Apart from the CDN, Cloudflare also offers services like SQL injection protection, web application firewall, Argo smart routing, load balancing, rocket loader, local storage caching, and cross-site scripting. Software comes with free version for individuals and monthly subscriptions for professionals.
Quadient CCM platform
Customer experience helping organizations build powerful connections
Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily. ...
It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.
JomSocial
Social Networking for Joomla - Open Source Social N.
Vanilla Forums excels in community engagement with robust support for engagement management and user-generated content, appealing to a wide variety of industries. JomSocial focuses on communication and content management, tailored more towards enhancing relationships and efficiency, particularly in consumer services. Both platforms offer comprehensive support options, though JomSocial leans heavily on 24/7 support, suggesting a focus on larger enterprises needing robust support around the clock. ...
Wild Apricot
#1 Membership Management Software Award (6 years ...
Wild Apricot and Vanilla Forums are both key players within the Community Management software landscape. Wild Apricot stands out with robust membership and event management capabilities, making it a go-to choice for non-profit and educational organizations seeking dependable digital presence management. Vanilla Forums thrives in enhancing engagement and fostering community building, proving a favorite among enterprises in technology sectors needing dynamic content-driven interactions. Both solutions offer diverse feature sets and support options, catering to varying business scales and strategic objectives. ...
Meetup Pro
Meetup Pro offers community management tools that make organizing easy.
Meetup Pro is a community management platform designed for brands and businesses to help connect with their audiences, drive community growth, engage with the customers and increase brand awareness. ...
The platform identifies trends that drive brand engagement and applies advanced analytical techniques to help track members, events, and RSVPs within a network group.
Viber
Calling and messaging app that connects people
Viber is a mobile messaging service that enables users to place phone calls and send text messages to all other Viber users without any cost. It is a secure messaging and calling app that makes ...
Some of its features include send messages, make voice and video calls, start group chats and calls, join communities, share stickers and GIFs, create stickers and GIFs, delete and edit seen messages and set disappearing messages.
Higher Logic Thrive Community
Engagement tool for an ongoing, meaningful interaction with customers, members, and employees
Higher Logic Online Community is tailored for engaging large enterprises with a strong focus on mentoring and member retention. Its robust integration capabilities support non-profits and education sectors. Vanilla Forums offers a streamlined platform suited for IT and software industries, emphasizing community building and stakeholder relations. Both products cater to distinct operational needs in the community management sphere, ensuring diverse user segment support. ...
Hivebrite
The online community platform - to manage and engage all types of private communities
Hivebrite excels in large and enterprise settings, offering comprehensive community management with strong vendor support. It suits sectors like non-profits and education. Vanilla Forums is ideal for enterprises focused on enhancing engagement through user-generated content, particularly in tech industries. ...
Nationbuilder
NationBuilder: Software for leaders
Nationbuilder and Vanilla Forums both excel in community management, but cater to different needs. Nationbuilder offers robust capabilities for engagement and social media management, appealing to nonprofits and large enterprises. Its focus on enhancing customer relationships and digital presence makes it ideal for these sectors. Meanwhile, Vanilla Forums shines in community building and helpdesk management, attracting users in industries like computer software. Its emphasis on scaling best practices and increasing sales aligns with enterprise-level operations. ...
Bettermode
A customizable community platform for businesses
Bettermode is a Community Management Software, a flexible community engine that renders traditional online forums obsolete. It is highly user-centric and meets the business needs and audiences. ...
Bettermode has an engaging social dimension. It enables users to explore topics, follow threads, post queries, and initiate discussions. Apart from these, users can also perform a wide variety of social actions like commenting, sharing, and upvoting.
Bettermode is designed to be adaptable and flexible, to build a community that suits the business needs and consumers. Analytics help users gain valuable insight into community performance. Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. It provides integrations with third-party apps to automate processes and add functionalities such as polls, events, Q&As.
Khoros Communities
Online brand communities to create digital spaces for customers
Khoros Communities and Vanilla Forums both excel in community management but cater to different operational needs. Khoros Communities is built for companies looking for extensive analytics and mid-market solutions, with strong focus on social media engagement. Meanwhile, Vanilla Forums is preferred by enterprises looking to enhance customer relationships and support complex integration, with a focus on user-generated content and migration support. ...
Forj
Membership Community Platform to deliver an exceptional member experience
Forj and Vanilla Forums, both community management solutions, serve varying needs and industries. Forj excels in engagement management and large enterprise use, offering enhanced communication management and robust security. It primarily supports information technology and non-profits. Vanilla Forums is geared towards expansive user bases with strengths in customer acquisition and custom reporting. It fits well within various segments from small to large enterprises, primarily serving computer software and tech industries. ...
Salesforce Community Cloud
Online Community Software - Salesforce.com
Vanilla Forums and Salesforce Community Cloud cater to the community management space. Vanilla Forums excels in engagement and integration, appealing mostly to larger enterprises needing comprehensive communication tools and 24/7 support. Salesforce Community Cloud focuses more on collaboration and internal communication, with a strong presence in enterprises, small businesses, and HR sectors, providing robust integration and analytics. Each product offers unique features tailored to specific operational needs and strategic objectives. ...
Zapnito
Zapnito ‚Powering expert communities : Zapnito
Zapnito and Vanilla Forums both excel in community management but cater to different audience needs. Zapnito focuses on content and engagement management, appealing to industries like human resources and publishing. It supports business goals such as establishing thought leadership and improving brand engagement. Vanilla Forums, on the other hand, is geared towards customer acquisition and community building, with strong appeal in computer software and IT sectors. This difference makes each product suitable for specific operational and strategic objectives. ...
inSided community
Central platform for engagement amongst customers in different categories
Vanilla Forums and inSided community cater to community management but focus on distinct user needs. Vanilla Forums excels in large-scale integration and analytics features, appealing primarily to larger enterprises. In contrast, inSided community offers robust engagement and feedback management, making it ideal for mid-market users in telecommunications and manufacturing sectors, focusing on enhancing customer relationships. ...
Packback
Packback is an AI-supported online discussion platform
Vanilla Forums and Packback offer solutions in community management, but cater to different business needs. Vanilla Forums excels in engagement from both enterprise and marketing channels with a strong customer base across various industries. Packback focuses on engagement with smaller segments, incorporating AI and providing tools for internal communications and best practice scaling. The selection between these platforms depends largely on business size and industry focus. ...
Discourse
Discourse - 100% open source discussion platform
Discourse focuses on community engagement with strong analytics and integration support. Its flexibility appeals to enterprises and diverse industries. Vanilla Forums excels in customer engagement, offering expansive vendor support and tailored features across several primary channels. It particularly suits large enterprises and tech industries. Both cater to communication management, but Vanilla skews towards heavy-duty integration and data handling. Discourse is invaluable for those prioritizing security and migration ease in varied sectors. ...
ONEsite
The revolutionary integrated forum, chat and comment software for live conversations
ONEsite focuses predominantly on helping large-scale businesses manage their communities by providing robust data management and customization features, particularly attractive to industries like Real Estate and Healthcare. Vanilla Forums excels in fostering community engagement with a wide range of user-friendly features, appealing to tech industries such as Computer Software and IT. While ONEsite enhances customer relationships and supports enterprise clients with 24/7 support, Vanilla Forums targets growth and revenue objectives with comprehensive community management capabilities. ...
Crowded Community
Crowded Online Community Software
Vanilla Forums is a community management platform that shines with its robust engagement and communication management capabilities, perfect for enterprises in IT and software sectors. It offers extensive vendor support and suits various business scales. Crowded Community, on the other hand, excels in advertising and content management, finding its niche in computer software and financial services industries. It’s best suited for enterprises seeking to scale best practices quickly with effective customer relationship tools. ...
CMNTY
Bridge the Gap Between Your Brand and Your Audience CMNTY
CMNTY is a Community Management Software. CMNTY helps companies develop a deeper understanding of customer needs by connecting companies to customers in secure online communities. By interacting with customers on a human level, companies can build more authentic and profitable relationships. ...
CMNTY helps to improve market research by connecting to customers in a secure online community. Using CMNTY, businesses can engage with their community members using any of the methods like moodboards, heatmaps forum discussions, private messaging and polls.
CMNTY connects to various data points where customer data lives and connects with the real people behind this data in a secure interactive space. Using CMNTY, users can import and segment customer data stored in CRM, survey tools and with panel providers. The data can be further enriched with human interactions through discussions, chat and brainstorm sessions. It helps to combine static data with high quality insights to make better informed decisions.
Socialengine
SocialEngine Social Network Software | Community Software
Socialengine Community building software enabling individuals and brands to build social websites and online communities. It monetizes the site through member subscriptions or selling ad space, comes with free dedicated iOS and Android mobile apps, keeps the community safe with state of the art privacy and security features, and offers a wide variety of member controls. ...
Key features include administration of small-to-mid scale social networks, some customization abilities, unencrypted code, multilingual capability, and modular plugin/widget compatibility.
Viafoura
Audience engagement & content moderation platform to build and grow online communities
Viafoura is an Online Community Engagement and Management Software that offers an end-to-end solution that makes the content a subscription magnet. It uncovers loyal subscribers faster and converts more of the traffic. It helps to build audience engagement, enhance loyalty, or increase revenue and trust. ...
Viafoura helps media brands establish and deepen a direct relationship with their audience. Works seamlessly with existing tools, while powering new and innovative capabilities directly on the clients’ websites and applications. It propels engagement across the community with a safe, real-time chat around trending topics, live events or streaming video. Ensures to enforce civility across the community without driving up costs. Embed rich social features throughout the site to keep the users engaged and tracks engagement across the property and make decisions to convert visitors into paid subscribers and attract ad revenue.
It helps to build and grow online communities, foster civil and brand-safe conversations, convert users into subscribers, generate valuable first-party data, flexible commercial models, and retain the existing customers.
XenForo
XenForo - A compelling community experience
XenForo is a Community Forum Platform useful for building and growing communities. XenForo provides a safe environment for community communications, for customers to interact and share experiences ...
XenForo’s forum based discussion format allows for responses to discussion threads. It has a search engine for discovery of old content, live content editing features, simplified new user registration process and more.
Personify ThreeSixty
Next generation constituent management and engagement platform
Personify ThreeSixty is an Enterprise Association Management system that assists in association management, and provides analytics and insights for tracking and accelerating the mission goals. It can be used in large associations such as YMCAs and other such non-profit organizations across the world to manage and grow membership. ...
The software has a unified platform and tools for CRM, Marketing, Communication and analytics to help drive member acquisition, engagement, and retention. It also helps connect members to each other in addition to the association services. It is structured to accommodate simple to complex memberships, and can drive multiple revenue streams and collect payments, drive subscriptions, boost non-dues revenue, and leverage physical and digital products.
The software can be used to educate and inspire the community, leverage membership workflows, meeting registrations, questionnaires and more. Actionable insights are provided by the reporting and analytics tool, through dashboards that can be viewed and shared.
Social+ (formerly Amity Social Cloud)
The complete suite of pre-built features to enable in-app social experiences and fuel user engagement.
4.00 ★
Social+ (formerly Amity Social Cloud)