HoduCC Overview

Hoducc by HoduSoft enhances multi-channel customer communications. Costs are controlled and productivity along with CX is developed.

Use Cases

Customers recommend Helpdesk Management, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using HoduCC.

Other use cases:

  • Coaching
  • Campaign Management
  • Sales Call Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using HoduCC.

HoduCC Use-Cases and Business Priorities: Customer Satisfaction Data

HoduCC works with different mediums / channels such as Phone Calls. Offline. Events etc.

Reviews

"...Using HoduCC in my business, My Call Center Agent is now make more call and easy to handle customers...." Peer review by mete g, CTO, Telecommunications

HoduCC, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for HoduCC

Top Industries

  • Telecommunications

Popular in

  • Mid Market

HoduCC is popular in Telecommunications, and is widely used by Mid Market,

Comprehensive Insights on HoduCC Use Cases

How can HoduCC optimize your Helpdesk Management Workflow?

HoduCC Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (6)
Custom Reports

3.31/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (6)
Custom Reports

3.31/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for HoduCC

Top Failure Risks for HoduCC

Hodusoft News

HoduCC’s Predictive Dialer Carves a Place on Software Advice’s FrontRunner 2024 List

HoduCC's predictive dialer earns a spot on Software Advice's FrontRunner 2024 list, highlighting its excellence in omnichannel contact center software.

13/11/2024 - source

HoduCC’s Predictive Dialer Software Shortlisted on Software Advice’s FrontRunner 2024 List

HoduCC’s Predictive Dialer Software was shortlisted on Software Advice’s FrontRunner 2024 List.

13/11/2024 - source

Hodusoft Feeds

Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry

Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry In recent years, the insurance industry has evolved at a great pace. Just like other industries, delivering exceptional customer experiences has become more critical in the insurance sector as well. Recognizing this shift, HoduSoft recently hosted an insightful webinar on “Designing Competitive Customer Experiences in …

Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry Read More »

The post Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry appeared first on Hodusoft.

01/07/2024 - source

HoduSoft Introduces Advanced Speech Analytics for Enhanced Customer Insights

HoduSoft Introduces Advanced Speech Analytics “We are surrounded by data, but starved for insights.� This famous quote by Jay Baer (marketing and customer experience expert) highlights the importance of skilled data analysts and advanced tools. Yes, even though data is everywhere, we don’t necessarily know what it means or how it can be utilized in …

HoduSoft Introduces Advanced Speech Analytics for Enhanced Customer Insights Read More »

The post HoduSoft Introduces Advanced Speech Analytics for Enhanced Customer Insights appeared first on Hodusoft.

02/06/2024 - source

HoduCC’s Auto Dialer Wins Accolades across Leading Platforms

HoduCC’s Auto Dialer Wins Accolades across Leading Platforms When a product or service earns multiple prestigious recognition in quick succession, speaks volumes about its quality, effectiveness, and the value it provides. In the ever-evolving landscape of communication solutions, HoduSoft continues to stand tall as a beacon of excellence. Its HoduCC call and contact center software …

HoduCC’s Auto Dialer Wins Accolades across Leading Platforms Read More »

The post HoduCC’s Auto Dialer Wins Accolades across Leading Platforms appeared first on Hodusoft.

28/05/2024 - source

Hodusoft Profile

Company Name

Hodusoft

Company Website

https://hodusoft.com/

HQ Location

Shilp Epitome, 1403/04, near Infostretch Corporation India, behind Rajpath Rangoli Road, Bodakdev, Ahmedabad, Gujarat 380054

Employees

11-50

Social

Financials

PRIVATE