Horizon: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Horizon
Brand: Horizon
Rating: 4.56 (383 reviews)

4.56 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Horizon: Software for Personalized CX & Loyalty | HTK

AI Powered

Horizon Overview

Horizon is the future of customer experience and loyalty. HTK empowers brands with cloud-based customer data insights, machine learning, and loyalty marketing solutions.

Use Cases

Customers recommend Engagement Management, Communication Management, Contact List Management, as the business use cases that they have been most satisfied with while using Horizon.

Other use cases:

Lead Tracking
Contract Management
Digital Signature
Customer Feedback Management
Campaign Management
Customise Loyalty Program
Create Engagement Based Loyalty

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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Horizon.

Other priorities:

Manage Risk
Improve Brand Engagement
Scale Best Practices
Increase Customer Life Time Value
Launch New Products

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Horizon Use-Cases and Business Priorities: Customer Satisfaction Data

Horizon works with different mediums / channels such as Promotions.

Horizon's features include Personalization, and Recording. and Horizon support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Horizon analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Data entry - text and pictures - is easy and the published appearance is totally professional...." Peer review by Andrew Dixon, Consumer Services

Popular Business Setting

for Horizon

Top Industries

Real Estate
Construction
Consumer Services

Popular in

Small Business

Horizon is popular in Real Estate, Construction, and Consumer Services and is widely used by Small Business,

Comprehensive Insights on Horizon Use Cases

What solutions does Horizon provide for Engagement Management?

What benefits does Horizon offer for Communication Management?

What benefits does Horizon offer for Contract Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Horizon solved their business needs. Cuspera uses 383 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Krispy Kreme UK Food & Beverages	Food & Beverages	CASE STUDY Krispy Kreme UK Krispy Kreme UK redesigned its loyalty program, increasing average transaction value by engaging customers beyond frequent discounts. Read More
Texaco Oil & Energy	Oil & Energy	CASE STUDY Texaco Texaco, a global oil and gas company, improved their supply chain management, reduced costs, and increased efficiency by 20% using a new solution from HTK. Read More
O2 Telecommunications	Telecommunications	CASE STUDY O2 O2's Priority app re-engaged 3 million users with targeted offers, enhancing customer retention and value through data-driven strategies. Read More