IBM Cloud Video(Ustream) Overview

IBM-Cloud-Video/Ustream offers end-to-end video solutions for media and enterprises. Services include live streaming, hosting, transcoding, monetization, and distribution.

Use Cases

Customers recommend Engaging And Following Up, Conference Call Management, Content Management, as the business use cases that they have been most satisfied with while using IBM Cloud Video(Ustream).

Other use cases:

  • Sending & Publishing Communications
  • Collaboration
  • Workflow Management
  • Touchpoint Management
  • Event Management
  • Scheduling Post To Social Media
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using IBM Cloud Video(Ustream).

Other priorities:

See all business priorities See less business priorities

IBM Cloud Video(Ustream) Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Cloud Video(Ustream) works with different mediums / channels such as Video. Offline. Phone Calls etc.

IBM Cloud Video(Ustream)'s features include Live Streaming, Video Hosting, and Recording. and IBM Cloud Video(Ustream) support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also IBM Cloud Video(Ustream) analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The ability to make conference calls, watch videos, etc. instantaneously...." Peer review by Benjamin S

IBM Cloud Video(Ustream), belong to a category of solutions that help Video Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Cloud Video(Ustream)

Top Industries

  • Media Production

Popular in

  • Small Business
  • Mid Market
  • Enterprise

IBM Cloud Video(Ustream) is popular in Media Production, and is widely used by Small Business, Mid Market, and Enterprise.

IBM Cloud Video(Ustream) Customer wins, Customer success stories, Case studies

How can IBM Cloud Video(Ustream) enhance your Engaging And Following Up process?

19 buyers and buying teams have used Cuspera to assess how well IBM Cloud Video(Ustream) solved their Video Platform needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

 

Unity Small Finance Bank Taps IBM to Fast-Track Customer Experience Innovation with Streamlined Application Management - IBM

Unity Small Finance Bank has partnered with IBM to enhance its customer experience by centralizing its API ecosystem using IBM Cloud Pak for Integration. This collaboration aims to streamline applica...tion management, reduce time-to-market for new APIs by 50%, and improve API issue resolution by 30%, leveraging IBM's consulting expertise and hybrid cloud solutions.

Read more →
 

Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting

IBM Consulting has collaborated with Nedgia, a Naturgy Group company, to transform Nedgia's customer service using generative AI agents. This project integrates AI into Nedgia's customer service chan...nels, enhancing service quality and efficiency. The AI system automates tasks such as appointment management and meter reading, improving customer interactions and reducing wait times. This collaboration highlights IBM's role in digital transformation and AI implementation.

Read more →
 

Game, set and AI at the US Open - IBM

IBM and the USTA have enhanced the US Open's digital experience through AI and hybrid cloud technology. IBM Consulting's collaboration with the USTA leverages watsonx.data and Red Hat OpenShift to op...timize data management and scalability, achieving 99.999% uptime. This partnership boosts fan engagement and editorial productivity by 300%, showcasing IBM's AI-driven business transformation capabilities.

Read more →

Camping World - Retail

Camping World faced challenges with its call centers, especially during the COVID-19 pandemic, leading to long wait times and inefficiencies. To address this, they partnered with IBM to implement a c...ognitive AI tool, IBM watsonx Assistant, to modernize their contact centers. This solution improved agent efficiency by 33% and reduced wait times to 33 seconds. Customer engagement increased by 40%, and the virtual assistant, Arvee, helped manage customer inquiries more effectively, especially after hours.

Read more →

Vodafone - Telecommunications

Vodafone wanted to improve its virtual assistant, TOBi, using generative AI. They worked with IBM to identify key use cases for faster journey building and content quality improvement. IBM led a five...-week project to build an orchestration service using IBM Cloud Code Engine and watsonx.ai. The pilot showed a 99% improvement in journey testing time, reducing it from 6.5 hours to less than one minute. Gap analysis time was reduced to under five minutes per journey. The AI also helped in sentiment analysis, aiming to enhance customer satisfaction.

Read more →

Mitsubishi Motors Philippines Corporation - Automotive

Mitsubishi Motors Philippines Corporation (MMPC) wanted to improve efficiency and reduce reliance on manual processes. They partnered with IBM to implement a digital transformation strategy using SAP... S/4HANA. This included streamlining business functions and integrating systems for better visibility. The transformation has already shown results, reducing downtime risks and improving decision-making. MMPC is expanding export operations and aims to grow its market share in the Philippines.

Read more →
lightning

Peers used IBM Cloud Video(Ustream) for engaging and following up and conference call management

IBM Cloud Video(Ustream) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (6)
Analytics

3.95/5 ★

Read Reviews (3)
Custom Reports

3.28/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (6)
Analytics

3.95/5 ★

Read Reviews (3)
Custom Reports

3.28/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for IBM Cloud Video(Ustream)

Top Failure Risks for IBM Cloud Video(Ustream)

International Business Machines Corporation News

Financial

Infrastructure, software drive IBM Q3 growth - CIO Dive

IBM reported a 9% revenue growth in Q3, driven by strong performance in its infrastructure and software segments. The company highlighted increased demand for automation services and its Z mainframe series. IBM's focus on AI and cloud technologies, including a partnership with AMD, positions it as a leader in enterprise AI solutions, with $9.5 billion in generative AI bookings.

Read more →
Partnership

IBM and Anthropic Collaborate to Integrate AI into Enterprise Software

IBM and Anthropic have partnered to integrate Anthropic's Claude, a large language model, into IBM's software portfolio. This collaboration focuses on developing AI solutions for enterprise use, emphasizing security, governance, and cost controls. Claude will be incorporated into IBM's new AI-first integrated development environment, enhancing application modernization and intelligent code generation.

Read more →
Partnership

IBM & AWS Expand Collaboration to Accelerate AI & Cloud Innovation in UAE and KSA

IBM and AWS have expanded their collaboration to enhance AI and cloud innovation in the UAE and Saudi Arabia. This partnership aims to modernize core systems, bolster hybrid cloud adoption, and scale AI innovation, aligning with regional digital transformation goals. IBM's AI, data, and automation software will be available as SaaS on AWS cloud regions, supporting secure digital growth and responsible AI adoption.

Read more →
Partnership

IBM and Groq join forces to accelerate agentic AI: Making real-time intelligence an enterprise reality

IBM and Groq have formed a strategic partnership to enhance agentic AI capabilities. This collaboration integrates IBM's watsonx Orchestrate platform with Groq's language processing unit and GroqCloud infrastructure. The partnership aims to deliver real-time AI intelligence, combining IBM's orchestration and governance with Groq's deterministic speed, enabling enterprises to deploy AI agents with enhanced responsiveness and compliance.

Read more →

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO