IBM Cognos Analytics Overview

IBM Cognos Analytics is a trusted AI co-pilot for smarter analytics. Confident decisions are enabled through advanced insights and data analysis.

Use Cases

Customers recommend Social Media Analytics, Competitive Intelligence, Collaboration, as the business use cases that they have been most satisfied with while using IBM Cognos Analytics.

Other use cases:

  • Funnel Analysis
  • Forecasting
  • Engaging And Following Up
  • Lead Analytics
  • Training & Onboarding
  • Sending & Publishing Communications
  • Performance Management
See all use cases See less use cases

Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using IBM Cognos Analytics.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Enhance Customer Relationships
  • Grow Market Share
See all business priorities See less business priorities

IBM Cognos Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Cognos Analytics's features include Dashboard, Personalization, Predictive Analytics, etc. and IBM Cognos Analytics support capabilities include AI Powered, 24/7 Support, Email Support, etc. also IBM Cognos Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"...the complete reporting and analytics info and Cognos Analytics really helps solving their problems...." Peer review by Consultant

IBM Cognos Analytics, Hevo, Skyvia Platform, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Cognos Analytics

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM Cognos Analytics is popular in Information Technology And Services, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.

IBM Cognos Analytics Customer wins, Customer success stories, Case studies

Why is IBM Cognos Analytics the best choice for Social Media Analytics?

What Are the key features of IBM Cognos Analytics for Competitive Intelligence?

What Are the key features of IBM Cognos Analytics for Collaboration?

How can IBM Cognos Analytics enhance your Funnel Analysis process?

How can IBM Cognos Analytics optimize your Forecasting Workflow?

14 buyers and buying teams have used Cuspera to assess how well IBM Cognos Analytics solved their Business Intelligence needs. Cuspera uses 3667 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Unity Small Finance Bank Taps IBM to Fast-Track Customer Experience Innovation with Streamlined Application Management - IBM

Unity Small Finance Bank has partnered with IBM to enhance its customer experience by centralizing its API ecosystem using IBM Cloud Pak for Integration. This collaboration aims to streamline applica...tion management, reduce time-to-market for new APIs by 50%, and improve API issue resolution by 30%, leveraging IBM's consulting expertise and hybrid cloud solutions.

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Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting

IBM Consulting has collaborated with Nedgia, a Naturgy Group company, to transform Nedgia's customer service using generative AI agents. This project integrates AI into Nedgia's customer service chan...nels, enhancing service quality and efficiency. The AI system automates tasks such as appointment management and meter reading, improving customer interactions and reducing wait times. This collaboration highlights IBM's role in digital transformation and AI implementation.

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Game, set and AI at the US Open - IBM

IBM and the USTA have enhanced the US Open's digital experience through AI and hybrid cloud technology. IBM Consulting's collaboration with the USTA leverages watsonx.data and Red Hat OpenShift to op...timize data management and scalability, achieving 99.999% uptime. This partnership boosts fan engagement and editorial productivity by 300%, showcasing IBM's AI-driven business transformation capabilities.

Read more →

Camping World - Retail

Camping World faced challenges with its call centers, especially during the COVID-19 pandemic, leading to long wait times and inefficiencies. To address this, they partnered with IBM to implement a c...ognitive AI tool, IBM watsonx Assistant, to modernize their contact centers. This solution improved agent efficiency by 33% and reduced wait times to 33 seconds. Customer engagement increased by 40%, and the virtual assistant, Arvee, helped manage customer inquiries more effectively, especially after hours.

Read more →

Vodafone - Telecommunications

Vodafone wanted to improve its virtual assistant, TOBi, using generative AI. They worked with IBM to identify key use cases for faster journey building and content quality improvement. IBM led a five...-week project to build an orchestration service using IBM Cloud Code Engine and watsonx.ai. The pilot showed a 99% improvement in journey testing time, reducing it from 6.5 hours to less than one minute. Gap analysis time was reduced to under five minutes per journey. The AI also helped in sentiment analysis, aiming to enhance customer satisfaction.

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Mitsubishi Motors Philippines Corporation - Automotive

Mitsubishi Motors Philippines Corporation (MMPC) wanted to improve efficiency and reduce reliance on manual processes. They partnered with IBM to implement a digital transformation strategy using SAP... S/4HANA. This included streamlining business functions and integrating systems for better visibility. The transformation has already shown results, reducing downtime risks and improving decision-making. MMPC is expanding export operations and aims to grow its market share in the Philippines.

Read more →

Frequently Asked Questions(FAQ)

for IBM Cognos Analytics

What is IBM Cognos Analytics used for?

IBM Cognos Analytics is a Business Intelligence Software mainly used by its customers to Improve ROI and Scale Best Practices by Social Media Analytics, Competitive Intelligence and Collaboration .

What are the top features of IBM Cognos Analytics?

Dashboard, Personalization and Predictive analytics are some of the top features of IBM Cognos Analytics.

Who uses IBM Cognos Analytics?

IBM Cognos Analytics is used by Information Technology And Services, Computer Software and Education among other industries.

What are IBM Cognos Analytics alternatives?

Hevo, Skyvia Platform, Phocas and ZAP Data Hub are popular alternatives for IBM Cognos Analytics.

Where is IBM Cognos Analytics located?

IBM Cognos Analytics is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Cognos Analytics for social media analytics and competitive intelligence

IBM Cognos Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (57)
Analytics

4.43/5 ★

Read Reviews (648)
Custom Reports

3.97/5 ★

Read Reviews (1251)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (57)
Analytics

4.43/5 ★

Read Reviews (648)
Custom Reports

3.97/5 ★

Read Reviews (1251)

Software Failure Risk Guidance

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for IBM Cognos Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Cognos Analytics

International Business Machines Corporation News

Financial

Infrastructure, software drive IBM Q3 growth - CIO Dive

IBM reported a 9% revenue growth in Q3, driven by strong performance in its infrastructure and software segments. The company highlighted increased demand for automation services and its Z mainframe series. IBM's focus on AI and cloud technologies, including a partnership with AMD, positions it as a leader in enterprise AI solutions, with $9.5 billion in generative AI bookings.

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Partnership

IBM and Anthropic Collaborate to Integrate AI into Enterprise Software

IBM and Anthropic have partnered to integrate Anthropic's Claude, a large language model, into IBM's software portfolio. This collaboration focuses on developing AI solutions for enterprise use, emphasizing security, governance, and cost controls. Claude will be incorporated into IBM's new AI-first integrated development environment, enhancing application modernization and intelligent code generation.

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Partnership

IBM & AWS Expand Collaboration to Accelerate AI & Cloud Innovation in UAE and KSA

IBM and AWS have expanded their collaboration to enhance AI and cloud innovation in the UAE and Saudi Arabia. This partnership aims to modernize core systems, bolster hybrid cloud adoption, and scale AI innovation, aligning with regional digital transformation goals. IBM's AI, data, and automation software will be available as SaaS on AWS cloud regions, supporting secure digital growth and responsible AI adoption.

Read more →
Partnership

IBM and Groq join forces to accelerate agentic AI: Making real-time intelligence an enterprise reality

IBM and Groq have formed a strategic partnership to enhance agentic AI capabilities. This collaboration integrates IBM's watsonx Orchestrate platform with Groq's language processing unit and GroqCloud infrastructure. The partnership aims to deliver real-time AI intelligence, combining IBM's orchestration and governance with Groq's deterministic speed, enabling enterprises to deploy AI agents with enhanced responsiveness and compliance.

Read more →

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

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Financials

IPO