IBM Maximo Overview

IBM Maximo Application Suite offers asset management, monitoring, and predictive maintenance. It is available as managed SaaS or deployable on Red Hat OpenShift.

Use Cases

Customers recommend Workflow Management, Order Management, Performance Management, as the business use cases that they have been most satisfied with while using IBM Maximo.

Other use cases:

  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Campaign Management
  • Lead Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using IBM Maximo.

Other priorities:

  • Improve ROI
  • Manage Risk
  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Acquire Customers
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IBM Maximo Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Maximo's features include Ticketing, Dashboard, Recording, etc. and IBM Maximo support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also IBM Maximo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...through life cycle asset managment over a 30 year contract...." Peer review by User

IBM Maximo, Housecall Pro, mHelpDesk, Jobber, GoSpotCheck, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Maximo

Top Industries

  • Utilities
  • Oil & Energy
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM Maximo is popular in Utilities, Oil & Energy, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on IBM Maximo Use Cases

What benefits does IBM Maximo offer for Workflow Management?

What benefits does IBM Maximo offer for Order Management?

What solutions does IBM Maximo provide for Performance Management?

How can IBM Maximo enhance your Contract Management process?

What makes IBM Maximo ideal for Collaboration?

26+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well IBM Maximo solved their Field Service Management needs. Cuspera uses 1374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
IBM Maximo case study

Boeing
NA
CASE STUDY Boeing

Boeing and IBM explored quantum computing to address complex aerospace engineering challenges, specifically ply composites design, involving up to 100,000 variables.

Read More
IBM Maximo case study

BlueBee
Health, Wellness and Fitness
Health, Wellness and Fitness
CASE STUDY BlueBee

BlueBee achieved up to 133.9% faster genomics data processing using IBM Cloud and Aspera software, supporting global expansion and flexible infrastructure for labs and service providers.

Read More
IBM Maximo case study

ASTEX
Education
Education
CASE STUDY ASTEX

ASTEX reduced language test time by 80%, from 50 to 10 minutes, and developed three AI-driven MVPs in four months, enhancing language training efficiency.

Read More

Frequently Asked Questions(FAQ)

for IBM Maximo

What is IBM Maximo used for?

IBM Maximo is a Field Service Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Order Management and Performance Management .

What are the top features of IBM Maximo?

Ticketing, Dashboard and Recording are some of the top features of IBM Maximo.

Who uses IBM Maximo?

IBM Maximo is used by Utilities, Oil & Energy and Information Technology And Services among other industries.

What are IBM Maximo alternatives?

Housecall Pro, MHelpDesk, Jobber and GoSpotCheck are popular alternatives for IBM Maximo.

Where is IBM Maximo located?

IBM Maximo is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Maximo for workflow management and order management

IBM Maximo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)

Software Failure Risk Guidance

?

for IBM Maximo

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Maximo

International Business Machines Corporation News

Telkom and IBM Partner Up to Drive AI Innovation for Indonesia's Digital Transformation

Telkom and IBM have signed a Memorandum of Understanding to collaborate on AI innovation, supporting Indonesia's digital transformation.

12/01/2025 - source

Strengthening Artificial Intelligence (AI) In Indonesia, Telkom With IBM Strengthens Strategic ... - VOI

Telkom Indonesia and IBM Indonesia signed an MoU to collaborate on AI services, aiming to meet market needs and enhance Telkom's AI capabilities in Indonesia.

12/01/2025 - source

Walmart GoLocal integrates with IBM for efficient last-mile delivery - Investing.com

Walmart GoLocal partners with IBM to enhance last-mile delivery efficiency.

12/01/2025 - source

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

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Financials

IPO