IBM Maximo Overview

IBM Maximo Application Suite offers asset management, monitoring, and predictive maintenance. It is available as managed SaaS or deployable on Red Hat OpenShift.

Use Cases

Customers recommend Workflow Management, Order Management, Performance Management, as the business use cases that they have been most satisfied with while using IBM Maximo.

Other use cases:

  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Campaign Management
  • Lead Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using IBM Maximo.

Other priorities:

  • Improve ROI
  • Manage Risk
  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Acquire Customers
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IBM Maximo Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Maximo's features include Ticketing, Dashboard, Recording, etc. and IBM Maximo support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also IBM Maximo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...fleet management, asset management, performance management,...." Peer review by Consultant

IBM Maximo, Housecall Pro, mHelpDesk, Jobber, GoSpotCheck, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Maximo

Top Industries

  • Utilities
  • Oil & Energy
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM Maximo is popular in Utilities, Oil & Energy, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on IBM Maximo Use Cases

How does IBM Maximo facilitate Workflow Management?

What Are the key features of IBM Maximo for Order Management?

What benefits does IBM Maximo offer for Performance Management?

What makes IBM Maximo ideal for Contract Management?

What solutions does IBM Maximo provide for Collaboration?

26+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well IBM Maximo solved their Field Service Management needs. Cuspera uses 1374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
IBM Maximo case study
Computer Software
Computer Software
CASE STUDY Autodesk Inc.

Autodesk improved customer response times by 99%, supporting 100,000 conversations monthly and reducing resolution time from 1.5 days to 5.4 minutes using IBM Watson Assistant.

Read More
IBM Maximo case study
Hospitality
Hospitality
CASE STUDY Mohegan Sun

Mohegan Sun improved hotel operations using IBM Cognos Analytics, saving supervisors an hour daily and enhancing customer satisfaction with better data access.

Read More
IBM Maximo case study
Manufacturing
Manufacturing
CASE STUDY Boston Dynamics

Boston Dynamics and IBM enhanced manufacturing efficiency by integrating AI and edge-based analytics, improving operational monitoring and reducing manual inspections, ultimately optimizing workforce productivity.

Read More

Frequently Asked Questions(FAQ)

for IBM Maximo

What is IBM Maximo used for?

IBM Maximo is a Field Service Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Order Management and Performance Management .

What are the top features of IBM Maximo?

Ticketing, Dashboard and Recording are some of the top features of IBM Maximo.

Who uses IBM Maximo?

IBM Maximo is used by Utilities, Oil & Energy and Information Technology And Services among other industries.

What are IBM Maximo alternatives?

Housecall Pro, MHelpDesk, Jobber and GoSpotCheck are popular alternatives for IBM Maximo.

Where is IBM Maximo located?

IBM Maximo is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Maximo for workflow management and order management

IBM Maximo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)

Software Failure Risk Guidance

?

for IBM Maximo

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Maximo

International Business Machines Corporation News

BMO Joins IBM Quantum Network to Accelerate Innovation of Financial Services - Placera

BMO joins the IBM Quantum Network to enhance financial services innovation, becoming the first Canadian bank to access IBM's quantum infrastructure, aiming to develop quantum-powered solutions and optimize investment strategies.

06/02/2025 - source

Beauty & Wellness Briefing: What L'Oral Group's new partnership with IBM means for AI ...

L'Oral Group partners with IBM to enhance AI-powered product formulation, indicating a significant industry shift. The partnership aims to leverage IBM's technology for innovative beauty solutions.

03/02/2025 - source

Walmart GoLocal integrates with IBM for efficient last-mile delivery - Investing.com

Walmart GoLocal partners with IBM to enhance last-mile delivery efficiency.

12/01/2025 - source

International Business Machines Corporation Feeds

IBM to Acquire Applications Software Technology LLC, Bolstering Oracle Expertise to Help Clients Transform Their Operations - Quantisnow

IBM plans to acquire Applications Software Technology LLC to enhance its Oracle expertise and assist clients in transforming their operations.

15/01/2025 - source

IBM to Acquire Applications Software Technology - citybiz

IBM plans to acquire Applications Software Technology, as reported by citybiz on January 16, 2025.

15/01/2025 - source

IBM to acquire Oracle consultancy Applications Software Technology - Markets Insider

IBM plans to acquire Oracle consultancy Applications Software Technology, enhancing its capabilities in Oracle-related services.

15/01/2025 - source

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO