Icertis Overview

Icertis tackles the complexities of contract lifecycle management with its AI-powered contract intelligence platform. This solution addresses key business challenges such as revenue growth, cost control, risk mitigation, and contract compliance. By automating and providing insights into contract processes, Icertis enables organizations to fully realize the intent of their commercial agreements. Trusted by 30% of the Fortune 100, Icertis supports businesses in over 90 countries, showcasing its global impact. The platform's AI capabilities streamline contract operations, offering analytics and performance tracking to optimize business relationships.

Use Cases

Customers recommend Sales Document Management, Collaboration, Negotiation Management, as the business use cases that they have been most satisfied with while using Icertis.

Other use cases:

  • Obligation Management
  • Compliance & Governance
  • Products & Pricelist Management
  • Workflow Management
  • Engaging And Following Up
  • Searching For Content
  • Performance Management
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Business Priorities

Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using Icertis.

Other priorities:

  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enhance Customer Relationships
  • Improve Visibility
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Icertis Use-Cases and Business Priorities: Customer Satisfaction Data

Icertis's features include Templates, Dashboard, Recording, etc. and Icertis support capabilities include Email Support, Chat Support, Phone Support, etc. also Icertis analytics capabilities include Custom Reports, and Analytics.

Reviews

"The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide ...solution that allows us to optimize our commercial relationships and speed time to revenue." - Spencer Hanlon

Icertis, ContractWorks, ContractSafe, CobbleStone Contract Insight, ContractZen, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Icertis is the global leader in AI-powered contract intelligence, revolutionizing contract lifecycle management. Trusted by 30% of the Fortune 100, it helps control costs, mitigate risks, and ensure compliance.

Popular Business Setting

for Icertis

Top Industries

  • Information Technology and Services
  • Financial Services
  • Oil & Energy

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Icertis is popular in Information Technology And Services, Financial Services, and Oil & Energy and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Icertis Use Cases

How does Icertis address your Sales Document Management Challenges?

How does Icertis address your Collaboration Challenges?

How does Icertis address your Negotiation Management Challenges?

How does Icertis address your Obligation Management Challenges?

How does Icertis address your Compliance & Governance Challenges?

13+ more Business Use Cases

125 buyers and buying teams have used Cuspera to assess how well Icertis solved their Contract Management needs. Cuspera uses 4645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus
The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft
Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi
ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan
CUSTOMERS TESTIMONIALS
Icertis testimonial

Spencer Hanlon

Chief Operating Officer

Airplus
The Icertis Contract Management platform will accelerate a process that used to take weeks thereby improving revenue recognition, gaining efficiency and delighting our customers. The ICM platform equips our team with an intelligent, enterprise-wide solution that allows us to optimize our commercial... relationships and speed time to revenue.

Testimonial By Spencer Hanlon
Icertis testimonial

Tony Ulkekul

Head of Enterprise & Corporate IT

Microsoft
Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. Testimonial By Tony Ulkekul
Icertis testimonial

Celine Arquizan

Global Project Lead

Sanofi
ICM has forced us to become more disciplined in the contract management process: Who does what, when. Testimonial By Celine Arquizan

Case Studies

Hospital & Health Care

CASE STUDY Sentara Health Plans

Icertis integrated with Salesforce helped Sentara Health Plans streamline their proposal process. The sales team faced slow, manual workflows and risk of errors when modifying health plans. With Icer...tis and Salesforce, they automated approvals and centralized proposal management. Sales teams now work directly in Salesforce, improving user adoption. The new system gives leaders better visibility and reduces risk. Sentara can now scale proposal processes to support growth.

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Information Technology and Services

CASE STUDY Hewlett Packard Enterprise

Icertis helped Hewlett Packard Enterprise centralize contract management. HPE replaced three systems with one, using Icertis as a single source of truth. The company now manages over 100,000 contract...s on the platform. Contract creation time dropped by 93%. HPE improved compliance, visibility, and reporting across global teams.

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Computer Software

CASE STUDY Microsoft

Icertis Contract Intelligence helped Microsoft automate and centralize contract management. Microsoft digitized 1 million legacy contracts and enabled 220,000 employees to self-service 150,000 SOWs p...er year. Contract turnaround time improved by 83%. The platform reduced SOW creation time from 30 minutes to 5 minutes. CELA contract reviews now take under two days, down from up to five days.

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Information Technology and Services

CASE STUDY Accenture

Icertis Contract Intelligence helped Accenture digitize contracts and unlock contract data. Nearly 3,000 legal professionals in 46 countries use the platform. The solution supports over 20 contract t...ypes and 20 variations. In nine months, Accenture onboarded more than 90,000 contracts and 1,500+ client-specific templates. The platform improved contract visibility, streamlined workflows, and provided advanced analytics for better business outcomes.

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CASE STUDY U.S. healthcare leader

Icertis Contract Intelligence helped a U.S. healthcare leader manage over 60,000 legacy agreements. The company struggled to find and use contract data stored in many places. Icertis created a centra...l contract repository and used AI to extract key data. Integration with SAP Ariba made contract creation and management easier. The company now spends less time on manual work and has better control and visibility over contracts.

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Consumer Goods

CASE STUDY North American Wine Maker

Icertis Contract Intelligence helped a top North American winemaker manage complex contracts. The company needed more consistency and repeatability in contract review. Icertis' AI-driven platform mad...e contract extraction and review faster and easier. Within six months, the winemaker saw immediate value and improved efficiency. A category manager said Icertis became essential, like Excel for their business.

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Video

How conversational AI is changing contract management

Video Thumbnail

Frequently Asked Questions(FAQ)

for Icertis

What is Icertis?

Icertis is a cloud-based Contract Management platform that transforms contracts into business assets providing new capabilities to increase revenue, control cost, and manage risk. It is a unique platform built for enterprises looking to increase contract velocity and visibility not only in their sales deals closure but also to ensure maximum utilization of obligations from their procurement vendors too.

This platform features intelligent setup, contract operations, Governance, Risk & compliance, insightful reporting, contract analysis and dashboards. It also offers Business and AI applications that enable optimization of contractual foundation ensuring deals close faster.

It supports full lifecycle of contract management capabilities from contract setup, authoring, approvals, negotiations, execution and reporting. It provides with Blockchain framework that deploys permissioned, standard blockchain to address real-world business challenges.

What is Icertis used for?

Icertis is a Contract Management Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Sales Document Management, Collaboration and Negotiation Management .

What are the top features of Icertis?

Templates, Dashboard and Recording are some of the top features of Icertis.

Who uses Icertis?

Icertis is used by Information Technology And Services, Financial Services and Oil & Energy among other industries.

What are Icertis alternatives?

ContractWorks, ContractSafe, CobbleStone Contract Insight and ContractZen are popular alternatives for Icertis.

Where is Icertis located?

Icertis is headquartered at 2001 Gateway Pl, San Jose, CA 95110, US.
lightning

Peers used Icertis for sales document management and collaboration

Icertis Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (131)
Custom Reports

4.03/5 ★

Read Reviews (404)
Analytics

3.79/5 ★

Read Reviews (322)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (131)
Custom Reports

4.03/5 ★

Read Reviews (404)
Analytics

3.79/5 ★

Read Reviews (322)

Software Failure Risk Guidance

?

for Icertis

Overall Risk Meter

Low Medium High

Top Failure Risks for Icertis

Icertis, Inc News

Product

Nearly 60% CXOs strained by AI investments and many extremely inundated with AI washing

Icertis released a global survey revealing that nearly 60% of CXOs feel strained by AI investments, with many executives overwhelmed by "AI washing." The study, covering over 1,000 senior leadersincluding 300 in Indiashows Indian executives face heightened pressure from rapid AI evolution and tariff uncertainties. Over 90% of Indian respondents expect shifting tariffs to impact financial outcomes, prompting 64% to review contracts for risk mitigation. The findings highlight the growing complexity of decision-making for business leaders amid AI-driven transformation.

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Partnership

Icertis and SAP Deepen Partnership to Accelerate Time to Value with AI-Powered Contract Intelligence

Icertis and SAP have expanded their partnership to deliver AI-powered contract intelligence solutions. This collaboration aims to help enterprises accelerate contract lifecycle management, improve compliance, and drive faster business outcomes by integrating Icertis' contract intelligence platform with SAP's enterprise solutions.

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Customer

Icertis Empowers World Vision to Streamline and Automate Procurement with Contract Intelligence

Icertis is helping World Vision improve and automate its procurement processes using contract intelligence technology.

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Awards

Icertis Named a Leader in Contract Lifecycle Management by Premier Research Firm | News

Icertis has been recognized as a leader in Contract Lifecycle Management by a premier research firm.

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Icertis, Inc Profile

Company Name

Icertis, Inc

Company Website

https://www.icertis.com/

HQ Location

2001 Gateway Pl, San Jose, CA 95110, US

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