iLoyal Overview

iLoyal assists businesses in growing customer bases through customized email marketing and social media solutions. It offers comprehensive features for effective loyalty management and seamless third-party integrations.

Here's the scoop on iLoyal! We've gathered over 21 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

iLoyal, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if iLoyal is right for your needs? Our Cuspera AI engine can evaluate how iLoyal fits your specific business needs, industry, and context. Get your personalized assessment report today.

iLoyal supports business activities such as:

  • Loyalty Management
  • Sending & Publishing Communications
  • Digital Signature

It can help manage these activities if you use E-Mail Offline and On Premises for these needs.

Reviews

"...iLoyal is IBS Loyalty Management System for Hotels, Railways, Retail Chains, and Cruise Lines...." Peer review

iLoyal Reviews

11 buyers and buying teams have used Cuspera to assess how well iLoyal solved their Customer Loyalty Management needs. Cuspera uses 21 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Use Cases

Peers recommend Loyalty Management , Sending & Publishing Communications , Digital Signature , as the business use cases that they have been most satisfied while using iLoyal.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

3.88/5 ★

Read Reviews (2)

"...iLoyal is the next generation loyalty management solution developed by IBS for the airline industry...."
Sending & Publishing Communications with E-Mail, Offline and On Premises

3.49/5 ★

Read Reviews (1)

"...Unlimited E-blasts. Need to send an email last minute?..." Full Service Email Marketing
Digital Signature

3.16/5 ★

Read Reviews (1)

"...Unlimited E-Club Sign-Up Cards. ..." Full Service Email Marketing
PEER EXPERIENCES
Loyalty Management

3.88/5 ★

Read Reviews (2)

"...iLoyal is the next generation loyalty management solution developed by IBS for the airline industry...." Peer review from IBS Software Services
Sending & Publishing Communications with E-Mail, Offline and On Premises

3.49/5 ★

Read Reviews (1)

"...Unlimited E-blasts. Need to send an email last minute?..." Full Service Email Marketing
Digital Signature

3.16/5 ★

Read Reviews (1)

"...Unlimited E-Club Sign-Up Cards. ..." Full Service Email Marketing

Case Studies

COMPANY CASE STUDIES
iLoyal case study

Shakey’s Pizza
CASE STUDY Shakey’s Pizza

iLoyal helped Shakey’s Pizza manage loyalty and email marketing across 50+ franchise locations. Shakey’s needed a flexible system for local promotions, personalized birthday offers, and automated campaigns. iLoyal provided a centralized platform for multi-location email campaigns and custom birthda...y rewards. Each franchise could run its own promotions while corporate tracked results. Shakey’s grew its loyalty member list and increased repeat visits using iLoyal’s tools.

Read More
iLoyal case study

Adventure City
CASE STUDY Adventure City

iLoyal helped Adventure City, a family theme park in Southern California, boost year-round guest engagement with a tailored email marketing program. The park needed to stay connected with families, promote events, and send birthday offers. iLoyal delivered targeted event and birthday campaigns, spe...cial offers, and seasonal promotions. The solution made it easy to manage sign-ups and keep communication consistent. Adventure City now uses email to drive repeat visits and keep their park top of mind.

Read More
iLoyal case study

Awful Annie’s
CASE STUDY Awful Annie’s

iLoyal helped Awful Annie’s, a popular brunch spot in Northern California, launch a full-service email marketing program. Awful Annie’s wanted to connect with guests, promote specials, and manage their guest list more easily. iLoyal set up monthly promotions, holiday campaigns, and personalized bir...thday offers. The program increased repeat visits and built stronger customer relationships. Awful Annie’s now keeps guests engaged and fills tables with targeted email campaigns.

Read More

Based on peer insights

Cuspera recommends iLoyal for

Use Cases Loyalty Management , Sending & Publishing Communications , Digital Signature
Medium E-Mail, Offline, On Premises

IT and Other Capabilities

for iLoyal

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.42/5 ★

Read Reviews (4)
24/7 Support

3.31/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.42/5 ★

Read Reviews (4)
24/7 Support

3.31/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.16/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for iLoyal

Top Failure Risks for iLoyal

Vendor Profile Details

Company Name

iLoyal

Company Website

https://iloyal.com/

HQ Location

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE