Impero Overview

Impero offers secure live chat for website visitor communication. It can be customized to meet specific needs.

Use Cases

Customers recommend Advertisement, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Impero.

Other use cases:

  • Measuring Customer Satisfaction
  • Contact List Management
  • Social Media Analytics
  • Lead Qualification: Behavioural
  • Workflow Management
  • Media Buying
  • Capturing Leads
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Impero.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Increase Average Basket Value
  • Improve ROI
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Impero Use-Cases and Business Priorities: Customer Satisfaction Data

Impero works with different mediums / channels such as Social Media. E-Mail. Chat etc.

Impero's features include Alerts: Popups & Notifications, and Personalization. and Impero support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Impero analytics capabilities include Custom Reports, and Analytics.

Reviews

"...we could not run our campaign without this program....." Peer review by Bispeembedet G., Bispeembede, Non-Profit Organization Management

Impero, PowerAddon, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Impero

Top Industries

  • Financial Services
  • Marketing and Advertising
  • Entertainment

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Impero is popular in Financial Services, Marketing And Advertising, and Entertainment and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Impero Use Cases

How can Impero optimize your Engagement Management Workflow?

How efficiently Does Impero manage your Campaign Management?

What makes Impero ideal for Measuring Customer Satisfaction?

How does Impero facilitate Contact List Management?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Impero solved their Live Chat needs. Cuspera uses 405 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Impero case study
Retail
Retail
CASE STUDY Spartan Stores

The case study highlights Spartan Stores' successful implementation of Impero's solutions, resulting in a 30% increase in operational efficiency and improved safety measures.

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Impero case study
Banking
Banking
CASE STUDY First Interstate Bank

First Interstate Bank improved efficiency by adopting Impero's remote access solutions, which reduced operational costs by 30% and enhanced secure connectivity.

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Impero case study
Construction
Construction
CASE STUDY Skanska

The case study highlights Skanska's successful implementation of Impero's software, improving safety and efficiency by 40% in their operations.

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Video

Impero ContentKeeper Demo

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Peers used Impero for advertisement and engagement management

Impero Competitors

Impero Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (24)
Analytics

4.54/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (24)
Analytics

4.54/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for Impero

Overall Risk Meter

Low Medium High

Top Failure Risks for Impero

Impero Solutions Profile

Company Name

Impero Solutions

HQ Location

Seventh Floor, East West, Tollhouse Hill, Nottingham, UK NG1 5FS

Employees

51-100

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