indeemo: Use-Cases, Insights and Reviews | 2025 Cuspera

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Mobile Ethnography App & Qualitative Research Platform Indeemo

indeemo Overview

Indeemo, an AI-powered in-the-moment video research platform, helps MR, UX, Product, and CX teams gain insights into everyday life. Its tools store, analyze, and share impactful real-life insights.

Use Cases

Customers recommend Engaging On Social Media, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using indeemo.

Other use cases:

Market Research
Proposal & Quote Management
Account Management
Call Transcription
Collaboration
Products & Pricelist Management
Channel Management

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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using indeemo.

Other priorities:

Improve Brand Engagement

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indeemo Use-Cases and Business Priorities: Customer Satisfaction Data

indeemo works with different mediums / channels such as Video. Mobile. Mobile App etc.

indeemo's features include Recording, Dashboard, and Alerts: Popups & Notifications. and indeemo support capabilities include AI Powered, 24/7 Support, Email Support, etc. also indeemo analytics capabilities include Analytics, and Custom Reports.

Popular Business Setting

for indeemo

Top Industries

Research
Computer Software

Popular in

Small Business

indeemo is popular in Research, and Computer Software, and is widely used by Small Business,

Comprehensive Insights on indeemo Use Cases

What makes indeemo ideal for Engagement Management?

How can indeemo enhance your Customer Feedback Management process?

How can indeemo enhance your Market Research process?

How can indeemo enhance your Proposal & Quote Management process?

11+ more Business Use Cases

134 buyers and buying teams have used Cuspera to assess how well indeemo solved their business needs. Cuspera uses 418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Food & Beverages

CASE STUDY A long-established beer company

Indeemo's mobile diary platform helped a long-established beer company test their new low-alcohol beer. The company wanted to understand consumer opinions on taste, branding, and packaging. They used... an In-Home Usage Test (IHUT) with 135 respondents over three weeks. Respondents shared real-time feedback and video diaries. Indeemo's solution gave the company unbiased, in-the-moment insights and reduced research costs.

Hospitality

CASE STUDY A luxury travel brand

Indeemo helped a luxury travel brand understand their full customer journey using a mobile diary study. The brand wanted to see the entire passenger experience, from booking to post-trip, not just th...e time onboard. Indeemo's platform let passengers record photos, videos, and text about each stage of their journey. The app worked offline, so feedback was real and in-the-moment. This gave the brand a clear, detailed view of their customers' experiences and helped them find ways to improve service.

Entertainment

CASE STUDY a museum in one of Europe's major cities

Indeemo helped a major European museum understand the full customer journey of its visitors. The museum wanted to see how visitors decided to come, their real-time reactions, and feedback after the t...our. Using Indeemo's mobile ethnography app, visitors recorded their experiences with photos, videos, and text. The museum received almost 400 uploads over a week, giving them deep insight into every stage of the visitor journey. This helped the museum see their experience through the eyes of their customers.

Medical Devices

CASE STUDY Medical Device Product Designer

Indeemo's Video Diary Studies helped a Medical Device Product Designer understand the daily life of medical sales reps. The team faced challenges with reps using different systems and not wanting mor...e admin tools. They switched from user interviews to video diaries to see real behaviors and needs. This method gave deeper insights into reps' routines and frustrations. The approach was more flexible and cost-effective than traditional interviews.

Management Consulting

CASE STUDY An agency advising a client on workplace tech stack

Indeemo's mobile diary study app helped an agency understand how employees use apps at work. The agency wanted to know about email, messaging, and calendar use in different locations. Indeemo used a ...phased approach with diary studies and interviews. Employees completed tasks during work, leading to high engagement. The client received valuable data and insights, exceeding their expectations.

Hospitality

CASE STUDY A travel and tourism company

Indeemo helped a travel and tourism company understand the full customer journey using mobile ethnography. The company wanted to see how digital booking and real-life travel experiences connect. Inde...emo's platform let 35 respondents share photos, videos, and notes during their holidays. The project captured over 1,000 real holiday moments from travelers in three global regions. This gave the company deep insights into both online and real-world customer experiences.

Peers used indeemo for engaging on social media and engagement management

indeemo Competitors

indeemo Features

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Medium
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FEATURE	RATINGS AND REVIEWS
AI Powered	3.87/5 ★ Read Reviews (3)
Analytics	4.48/5 ★ Read Reviews (58)
Custom Reports	4.35/5 ★ Read Reviews (66)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.87/5 ★ Read Reviews (3)
Analytics	4.48/5 ★ Read Reviews (58)
Custom Reports	4.35/5 ★ Read Reviews (66)

Software Failure Risk Guidance

for indeemo

Overall Risk Meter

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Top Failure Risks for indeemo

Indeemo Limited Profile

Company Name

Indeemo Limited

Company Website

https://indeemo.com/

HQ Location

Unit 1B, The Atrium, Blackpool, Cork, Cork T23 T2VY, IE

Employees

11-50

Social

Financials