Inflectra KronoDesk Overview

Inflectra-Kronodesk is visually appealing and highly functional. Users can quickly set it up, customize its appearance, and start using it efficiently.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Inflectra KronoDesk.

Other use cases:

  • Engaging And Following Up
  • Campaign Management
  • Touchpoint Management
  • Contract Management
  • Workflow Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Launch New Products is the most popular business priority that customers and associates have achieved using Inflectra KronoDesk.

Inflectra KronoDesk Use-Cases and Business Priorities: Customer Satisfaction Data

Inflectra KronoDesk works with different mediums / channels such as User Generated Content. Blogs. Offline etc.

Inflectra KronoDesk's features include Ticketing. and Inflectra KronoDesk support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Inflectra KronoDesk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...KronoDesk is an integrated customer support system that includes help desk ticketing, support forums and a knowledge base in an easy to use web-based interface...." Peer review

Inflectra KronoDesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Inflectra KronoDesk

Top Industries

  • Internet
  • Financial Services

Popular in

  • Small Business
  • Large Enterprise

Inflectra KronoDesk is popular in Internet, and Financial Services, and is widely used by Small Business, and Large Enterprise,

Comprehensive Insights on Inflectra KronoDesk Use Cases

What Are the key features of Inflectra KronoDesk for Helpdesk Management?

What Are the key features of Inflectra KronoDesk for Knowledge Management?

What solutions does Inflectra KronoDesk provide for Products & Pricelist Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Inflectra KronoDesk solved their Help Desk needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Inflectra KronoDesk case study
Information Technology and Services
Information Technology and Services
CASE STUDY Lares

LARES, a Philippine IT company, increased its project management efficiency by 40% and reduced project delays by 50% by implementing SpiraTeam.

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Inflectra KronoDesk case study
Medical Devices
Medical Devices
CASE STUDY Leica Biosystems

Leica Biosystems, a medical device company, improved their customer service and reduced their IT costs by 50% by implementing SpiraTest.

Read More
Inflectra KronoDesk case study
Information Technology and Services
Information Technology and Services
CASE STUDY Seamlessit

SeamlessIT successfully integrated the IT systems of two global companies after a merger, reducing costs by 20%, improving security, and increasing employee satisfaction.

Read More
lightning

Peers used Inflectra KronoDesk for helpdesk management and knowledge management

Inflectra KronoDesk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.27/5 ★

Read Reviews (10)
Analytics

1.58/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.27/5 ★

Read Reviews (10)
Analytics

1.58/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Inflectra KronoDesk

Top Failure Risks for Inflectra KronoDesk

Inflectra Profile

Company Name

Inflectra

Company Website

http://www.inflectra.com/

HQ Location

8121 Georgia Ave, Suite 504, Silver Spring, MD 20910, US

Employees

11-50

Social

Financials

PRIVATE