Infor Customer Experience Suite Overview

Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.

Use Cases

Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.

Other use cases:

  • Lead Management
  • Content Management
  • Channel Management
  • Touchpoint Management
  • Contract Management
  • Proposal & Quote Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.

Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.

Reviews

"...Within the marketing automation module, users can manage leads, create email campaigns and measure both online and offline marketing campaigns...." Peer review

Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Customer Experience Suite

Top Industries

  • Automotive
  • Medical Practice
  • Accounting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Infor Customer Experience Suite Use Cases

What Are the key features of Infor Customer Experience Suite for Engagement Management?

How does Infor Customer Experience Suite facilitate Campaign Management?

Infor Customer Experience Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (7)
Custom Reports

4.11/5

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (7)
Custom Reports

4.11/5

Read Reviews (8)

Software Failure Risk Guidance

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for Infor Customer Experience Suite

Top Failure Risks for Infor Customer Experience Suite

Infor News

Coast Hotels Taps Infor to Help Streamline Operations, Maximize Profitability and Exceed ...

Coast Hotels partners with Infor to improve operations, increase profitability, and enhance guest experiences.

19/03/2025 - source

Coast Hotels Partners With Infor to Streamline Operations and Enhance Customer Satisfaction

Coast Hotels has partnered with Infor to implement hospitality applications aimed at improving guest experience and streamlining operations.

19/03/2025 - source

Infor launches AI-focused revenue-management solution

Infor has introduced a new AI-focused revenue-management solution aimed at enhancing business operations and efficiency.

19/02/2025 - source

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A