Infor Customer Experience Suite Overview

Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.

Use Cases

Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.

Other use cases:

  • Lead Management
  • Content Management
  • Channel Management
  • Touchpoint Management
  • Contract Management
  • Proposal & Quote Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.

Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.

Reviews

"...The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. Categories: Customer Experience Management...." Peer review

Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Customer Experience Suite

Top Industries

  • Automotive
  • Medical Practice
  • Accounting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Infor Customer Experience Suite Use Cases

What benefits does Infor Customer Experience Suite offer for Engagement Management?

How can Infor Customer Experience Suite enhance your Campaign Management process?

Infor Customer Experience Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.11/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.11/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Infor Customer Experience Suite

Top Failure Risks for Infor Customer Experience Suite

Infor News

Newswire & Press Release / Infor Nexus Unveils NexTrace , its End - to - End Traceability Solution At NRF 2025 - Software - Infor

Infor Nexus has launched NexTrace, an AI-powered traceability solution, enhancing data collection for compliance and transparency, ahead of the EU Digital Product Passport in 2027.

13/01/2025 - source

Infor Nexus Unveils NexTrace , its End - to - End Traceability Solution at NRF 2025

Infor Nexus introduces NexTrace, a comprehensive traceability solution, at NRF 2025.

09/01/2025 - source

Infor named Leader in IDC MarketScape MES assessment - IT Brief Australia

Infor has been recognized as a Leader in the IDC MarketScape Worldwide Manufacturing Execution Systems (MES) 2024-2025 Vendor Assessment report, highlighting its strengths in the industry.

19/12/2024 - source

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A