infoRouter Overview

infoRouter is an Electronic Document Management System (EDMS) designed to streamline document-related business activities. It serves over 400,000 users globally, offering features that save time and reduce costs. Key capabilities include document capture automation, full-text search, and content indexing, which enhance efficiency in managing large volumes of documents. The system balances security with access, ensuring sensitive information is protected while remaining accessible to authorized users. infoRouter's integration capabilities via its Web Services API allow seamless connectivity with existing systems, enhancing workflow automation. This platform is particularly beneficial for businesses aiming to elevate customer service and ensure compliance with industry regulations. By automating document-related tasks, infoRouter helps organizations achieve operational efficiency and improved ROI.

Use Cases

Customers recommend Workflow Management, Proposal & Quote Management, Compliance & Governance, as the business use cases that they have been most satisfied with while using infoRouter.

Other use cases:

  • Sending & Publishing Communications
  • Contract Management
  • Digital Signature
  • Searching For Content
  • Content Tracking
  • Offer Management
  • Collaboration
See all use cases See less use cases

infoRouter Use-Cases and Business Priorities: Customer Satisfaction Data

infoRouter works with different mediums / channels such as Offline. Point Of Sale. Website etc.

infoRouter's features include Templates, and Alerts: Popups & Notifications. and infoRouter support capabilities include 24/7 Support, Email Support, AI Powered, etc. also infoRouter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...My role within the Sales and Marketing department requires me to publish and maintain thousands of documents (from sales collateral to quotations & tenders) and I use infoRouter on a daily basis to ensure the most relevant & up-to-date information is available to my sales force and professional services delivery team...." Peer review by Steve S., Marketing Manager

infoRouter, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Inforouter offers document management with version control, workflow automation, and secure access. Additionally, it supports file sharing, compliance management, and collaboration tools.

Popular Business Setting

for infoRouter

Top Industries

  • Retail
  • Hospital & Health Care
  • Hospitality

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

infoRouter is popular in Retail, Hospital & Health Care, and Hospitality and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on infoRouter Use Cases

How can infoRouter optimize your Workflow Management Workflow?

How does infoRouter address your Proposal & Quote Management Challenges?

How does infoRouter facilitate Compliance & Governance?

What benefits does infoRouter offer for Sending & Publishing Communications?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well infoRouter solved their Data Management Platform needs. Cuspera uses 208 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

Case Studies

Management Consulting

CASE STUDY Deloitte & Touche

infoRouter helps Deloitte & Touche manage documents for nearly 2,000 tax auditors. The software lets auditors access important files and customer profiles securely from anywhere. Auditors get instant... updates on new documents and can upload files to a central place. This keeps everyone up to date and speeds up billing. infoRouter improves efficiency, boosts data security, and saves costs by cutting out physical document transfers.

Management Consulting

CASE STUDY EEC Global Consulting

infoRouter helped EEC Global Consulting manage thousands of consultant resumes. The firm used infoRouter’s Forms Management module to capture and standardize resume data. Resumes were routed to proje...ct managers and formatted for clients automatically. This cut hundreds of staff hours from the process. The firm could now respond to job postings in minutes and take on bigger projects.

CASE STUDY Lockheed Martin

infoRouter document management software helped Lockheed Martin manage a 55,000-page proposal. The software improved version control and workflow during the review process. Proposal documents were loc...ked during review cycles, reducing mistakes and saving time. Glen Marshall from Lockheed Martin said workflow mistakes dropped to a minimum. The solution made proposal development faster and more organized.

Construction

CASE STUDY Zafer Construction Ltd.

infoRouter helped Zafer Construction Ltd. manage project documents with custom metadata. The company used infoRouter to tag files by project name, contract type, and approval status. This made it eas...y to find documents and improved workflow. Users could search and filter files in seconds. Document retrieval times dropped by over 70%. The system also improved compliance and security for sensitive files.

Consumer Goods

CASE STUDY Reebok Fitness International

infoRouter Document Management Software helps Reebok Fitness International manage sales collateral and contracts. Distributors and sales teams access up-to-date documents from anywhere using a web br...owser. Automated notifications keep everyone informed of new or updated content. Centralized document access improves efficiency and data security. The team always presents accurate and consistent information to clients.

Consumer Electronics

CASE STUDY one hardware company

infoRouter helped one hardware company set up a self-service document library. The company used infoRouter's Anonymous Libraries to share product manuals, drivers, and software updates with customers.... Customers could search and download documents easily without logging in. The team updated documents quickly, making new versions instantly available. This improved customer access and reduced administrative work.

infoRouter Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.71/5 ★

Read Reviews (25)
Analytics

3.15/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.71/5 ★

Read Reviews (25)
Analytics

3.15/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for infoRouter

Overall Risk Meter

Low Medium High

Top Failure Risks for infoRouter

Active Innovations, Inc Profile

Company Name

Active Innovations, Inc

Company Website

https://www.inforouter.com/

HQ Location

13 Wels Lane, East Setauket, NY 11733

Employees

51-200

Social

Financials

PRIVATE