infoRouter is an Electronic Document Management System (EDMS) designed to streamline document-related business activities. It serves over 400,000 users globally, offering features that save time and reduce costs. Key capabilities include document capture automation, full-text search, and content indexing, which enhance efficiency in managing large volumes of documents. The system balances security with access, ensuring sensitive information is protected while remaining accessible to authorized users. infoRouter's integration capabilities via its Web Services API allow seamless connectivity with existing systems, enhancing workflow automation. This platform is particularly beneficial for businesses aiming to elevate customer service and ensure compliance with industry regulations. By automating document-related tasks, infoRouter helps organizations achieve operational efficiency and improved ROI.
infoRouter Use-Cases and Business Priorities: Customer Satisfaction Data
infoRouter works with different mediums / channels such as
Offline.
Point Of Sale.
Website
etc.
infoRouter's features include
Templates,
and
Alerts: Popups & Notifications.
and infoRouter support capabilities include
24/7 Support,
Email Support,
AI Powered,
etc.
also infoRouter analytics capabilities include
Custom Reports,
and
Analytics.
Reviews
"...My role within the Sales and Marketing department requires me to publish and maintain thousands of documents (from sales collateral to quotations & tenders) and I use infoRouter on a daily basis to ensure the most relevant & up-to-date information is available to my sales force and professional services delivery team...."
Peer review by Steve S., Marketing Manager
infoRouter,
belong to a category of solutions that help Data Management Platform.
Each of them excels in different abilities.
Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Inforouter offers document management with version control, workflow automation, and secure access. Additionally, it supports file sharing, compliance management, and collaboration tools.
Popular Business Setting
for infoRouter
Top Industries
Retail
Hospital & Health Care
Hospitality
Popular in
Mid Market
Enterprise
Large Enterprise
infoRouter is popular in
Retail,
Hospital & Health Care,
and
Hospitality
and is widely used by
Mid Market,
Enterprise,
and
Large Enterprise.
Comprehensive Insights on infoRouter Use Cases
How can infoRouter optimize your Workflow Management Workflow?
InfoRouter automates business processes, such as accounting and application processing, using a simple design interface. The software manages documents by routing them through defined workflows, tracking their progress, and securely storing them. This allows users to track document status, design their own workflows, and manage complex tasks.
"...Process owners, department managers can design and maintain their workflows without the need for outside help from programmers...."
Peer review from infoRouter
How does infoRouter address your Proposal & Quote Management Challenges?
InfoRouter is a software solution that helps businesses manage proposals and other business documents. It features document library management, allowing users to organize proposals and related information. Users can create proposals from templates and track document status for compliance and project management.
"...InfoRouter helps our company to stay ISO compliant, manage our proposal library, and track documents for our current customer projects! . . ...."
Peer review by Shason Y.
How does infoRouter facilitate Compliance & Governance?
InfoRouter helps organizations manage and control their documents to meet regulatory requirements. This includes rules like HIPAA for healthcare and Sarbanes-Oxley for financial reporting. InfoRouter can also help with the management of records, as required by the Department of Defense.
"...These include DoD 5015.2 STD, Sarbanes Oxley, ISO Document Control, HIPAA and SEC.To learn more about these features please visit Regulatory Compliance and Corporate Governance using infoRouter...."
infoRouter Document Management Software
What benefits does infoRouter offer for Sending & Publishing Communications?
InfoRouter facilitates document publishing and management. The software allows users to customize web pages for internal communication. It also offers seamless integration with Microsoft Office applications, enabling users to publish various document types, including videos and images.
"...The Microsoft Office plug-in enables fast and simple integration between the creation (on workstations) and publishing (via infoRouter) of any form of documentation or file type including videos & images...."
Peer review by Steve S., Marketing Manager
11 buyers and buying teams have used Cuspera to assess how well
infoRouter
solved their
Data Management Platform needs.
Cuspera uses
208
insights from these buyers along with peer reviews, customer case studies, testimonials,
expert blogs and vendor provided installation data to help you assess the fit for your
specific Data Management Platform needs.
Case Studies
Management Consulting
CASE STUDY Deloitte & Touche
infoRouter helps Deloitte & Touche manage documents for nearly 2,000 tax auditors. The software lets auditors access important files and customer profiles securely from anywhere. Auditors get instant... updates on new documents and can upload files to a central place. This keeps everyone up to date and speeds up billing. infoRouter improves efficiency, boosts data security, and saves costs by cutting out physical document transfers.
Management Consulting
CASE STUDY EEC Global Consulting
infoRouter helped EEC Global Consulting manage thousands of consultant resumes. The firm used infoRouter’s Forms Management module to capture and standardize resume data. Resumes were routed to proje...ct managers and formatted for clients automatically. This cut hundreds of staff hours from the process. The firm could now respond to job postings in minutes and take on bigger projects.
CASE STUDY Lockheed Martin
infoRouter document management software helped Lockheed Martin manage a 55,000-page proposal. The software improved version control and workflow during the review process. Proposal documents were loc...ked during review cycles, reducing mistakes and saving time. Glen Marshall from Lockheed Martin said workflow mistakes dropped to a minimum. The solution made proposal development faster and more organized.
Construction
CASE STUDY Zafer Construction Ltd.
infoRouter helped Zafer Construction Ltd. manage project documents with custom metadata. The company used infoRouter to tag files by project name, contract type, and approval status. This made it eas...y to find documents and improved workflow. Users could search and filter files in seconds. Document retrieval times dropped by over 70%. The system also improved compliance and security for sensitive files.
Consumer Goods
CASE STUDY Reebok Fitness International
infoRouter Document Management Software helps Reebok Fitness International manage sales collateral and contracts. Distributors and sales teams access up-to-date documents from anywhere using a web br...owser. Automated notifications keep everyone informed of new or updated content. Centralized document access improves efficiency and data security. The team always presents accurate and consistent information to clients.
Consumer Electronics
CASE STUDY one hardware company
infoRouter helped one hardware company set up a self-service document library. The company used infoRouter's Anonymous Libraries to share product manuals, drivers, and software updates with customers.... Customers could search and download documents easily without logging in. The team updated documents quickly, making new versions instantly available. This improved customer access and reduced administrative work.